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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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Old Nov 5, 2025 | 1:47 am
  #6556  
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Originally Posted by Mizunara
Definitely not for Amex. I had to refund a ticket last month and I had the refund back on my card within the same week.
Thanks, paid with Amex. Only not keen to provide them a 10K loan for free.

*edit*
Refund showed up in my Amex account.
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Last edited by Tazmania; Nov 5, 2025 at 8:31 am
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Old Nov 9, 2025 | 10:04 am
  #6557  
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Hey everyone, I changed my flights to spend some time in Japan before heading to Honolulu. My original booking is now from LHR to HND in first class, then HND-CTS in business (also on JL). Now that I have an onward, domestic ticket on JL, I should be able to access the first class lounge on arrival according to One World lounge policies.

I land at T3 (where the lounge is), but HND-CTS departs T1. Is my assumption correct that I land, follow the signs for sterile international transit, then grab dinner at the lounge? Afterwards I will need to go through immigration and transfer to T1. Just want to clarify what access on arrival looks like, I don't want to have to double back from T3 to T1 and back to T3 for the lounge and back to T1.

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Old Nov 9, 2025 | 11:51 am
  #6558  
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Originally Posted by gwen1126
Hey everyone, I changed my flights to spend some time in Japan before heading to Honolulu. My original booking is now from LHR to HND in first class, then HND-CTS in business (also on JL). Now that I have an onward, domestic ticket on JL, I should be able to access the first class lounge on arrival according to One World lounge policies.

I land at T3 (where the lounge is), but HND-CTS departs T1. Is my assumption correct that I land, follow the signs for sterile international transit, then grab dinner at the lounge? Afterwards I will need to go through immigration and transfer to T1. Just want to clarify what access on arrival looks like, I don't want to have to double back from T3 to T1 and back to T3 for the lounge and back to T1.
Hi,

You will not be allowed to go via International Transit as you have a boarding pass for HND-CTS.
You will need to go via Immigration, collect your luggage ( point of entry to Japan), clear customs then go to the domestic transfer desk to drop your bags off then head over to T1 and clear security there
As you have arrived off a First class flight then you should have access to the first class lounge ( called Diamond premier). It is not that bad imho for a japanese domestic lounge ( better than the domestic sakura lounges) with some snacks,drinks, showers ( i think) and ok for a little while

Regards

TBS

Last edited by The _Banking_Scot; Nov 9, 2025 at 12:06 pm
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Old Nov 9, 2025 | 12:03 pm
  #6559  
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Originally Posted by The _Banking_Scot
Hi,

You will not be allowed to go via International Transit as you have a boarding pass for HND-CTS.
You will need to go via Immigration, collect your luggage ( point of entry to Japan), clear customs then go to the domestic transfer desk to drop your bags off then head over to T1 and clear security there
As you have arrived off a First class flight then you should have access to the first class lounge ( called Diamond premier). It is not bad with some snacks,drinks, showers ( i think)

Regards

TBS
Thanks so much. I am not interested in the domestic first class lounge, only the international one here: https://www.jal.co.jp/jp/en/inter/se...nge/hnd/first/

I have no luggage. Can I still enter via T3 and go to T1 later, or do I need to try to change my onward flight from HND to be international? (But still needs to be JL/OW in order to get international lounge access).
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Old Nov 9, 2025 | 2:04 pm
  #6560  
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Originally Posted by gwen1126
Thanks so much. I am not interested in the domestic first class lounge, only the international one here: https://www.jal.co.jp/jp/en/inter/se...nge/hnd/first/

I have no luggage. Can I still enter via T3 and go to T1 later, or do I need to try to change my onward flight from HND to be international? (But still needs to be JL/OW in order to get international lounge access).
Hi,

You will need a international flight from T3 to get t3 lounge access via transfer ( and for the next leg to be less than 5hrs iirc in J/Y for First class access based on LHR-HND in F. If the connecting flight is in F then no problem re length of flight ). I do not think ( 99% certain that otherwise you would not get T3 access based on your domestic itinerary but others with more transfer experience may confirm)

Regards

TBS
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Old Nov 9, 2025 | 3:30 pm
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Originally Posted by The _Banking_Scot
Hi,

You will need a international flight from T3 to get t3 lounge access via transfer ( and for the next leg to be less than 5hrs iirc in J/Y for First class access based on LHR-HND in F. If the connecting flight is in F then no problem re length of flight ). I do not think ( 99% certain that otherwise you would not get T3 access based on your domestic itinerary but others with more transfer experience may confirm)

Regards

TBS
Thank you so much for all your help! I think you are right, looks like they don't allow you to enter T3 with a domestic itinerary. Looks like that narrows my only options are connecting on a flight to TSA, GMP, or MNL since those are the only JAL/OW flights under 5 hours that have a same-day connection (aka before 6am the next day). Cathay Pacific's HKG is 5 hours 10 minutes and I figure they will be very strict on the 5 hour limit. MNL barely squeezes by with 4 hours 55 minutes...

The only F flight that has a working connection is HND-SYD and I don't want to go that far...

Time to rework my travel plans! Thank you for your help!
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Old Nov 9, 2025 | 3:36 pm
  #6562  
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Originally Posted by gwen1126
Thank you so much for all your help! I think you are right, looks like they don't allow you to enter T3 with a domestic itinerary. Looks like that narrows my only options are connecting on a flight to TSA, GMP, or MNL since those are the only JAL/OW flights under 5 hours that have a same-day connection (aka before 6am the next day). Cathay Pacific's HKG is 5 hours 10 minutes and I figure they will be very strict on the 5 hour limit. MNL barely squeezes by with 4 hours 55 minutes...

The only F flight that has a working connection is HND-SYD and I don't want to go that far...

Time to rework my travel plans! Thank you for your help!
The F lounge is just a nicer area with nicer catering and service. I personally would not plan my travel solely for the purpose of the F lounge access.
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Old Nov 11, 2025 | 9:25 am
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We are flying JL42 LHR-HND in business class in February and premium economy on the return leg. After now reading some reviews I'm wondering/overthinking whether I've made a mistake. My Son is 6ft4 and some say the sky suite is narrow and cramped for length when lying flat. We're in 7D, G and H. Appreciate any feedback
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Old Nov 11, 2025 | 4:27 pm
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Originally Posted by emmaewe
We are flying JL42 LHR-HND in business class in February and premium economy on the return leg. After now reading some reviews I'm wondering/overthinking whether I've made a mistake. My Son is 6ft4 and some say the sky suite is narrow and cramped for length when lying flat. We're in 7D, G and H. Appreciate any feedback
The bed length is 74 inches. While not the longest bed in the business, I would not call it cramped for length. The benefit is that it does not have a footwell that restricts part of the length for space around it. It is not the widest seat, and there is no table space to the side of the seat, only a small ledge. Which will make it feel narrower in some ways than seats that does have a side table on top of another seat's footwell.
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Old Nov 14, 2025 | 5:25 am
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I'm of similar length as your son, emmaewe, and the SkySuite surely was not long enough for me. However, keeping my legs bent a little enabled me to remain at least somewhat comfortable. It is also not the widest seat but it was much more comfortable than the SSIII seat (reverse herringbone configuration) that I had on my other long haul segment with JAL.

Cheers,

Tseta
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Old Nov 16, 2025 | 6:55 pm
  #6566  
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Choose a Major City

Originally Posted by Kpoxa
I know this post is from 2022 but I am running into the same issue when trying to enroll. I am wondering if you were able to resolve it?
In case anyone else stumbles upon this from the same error... You need to pick a major city. For instance, I live in a small Kentucky town, and it gave me the error, so I chose Cincinnati, Ohio and it worked. I don't think the mailing address very much matters anyway, at least if you're only signing up for a rewards account.
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Old Nov 17, 2025 | 10:00 pm
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I am unable to search for award seat from India to USA the option I get is either origin or destination has to Japan. I am able to find availbility for India to Japan and Japan to USA.

Anyway to bypass this?
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Old Nov 17, 2025 | 10:47 pm
  #6568  
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Originally Posted by SiddTalks
I am unable to search for award seat from India to USA the option I get is either origin or destination has to Japan. I am able to find availbility for India to Japan and Japan to USA.

Anyway to bypass this?
You need to make 2 redemptions

https://www.jal.co.jp/jp/en/jalmile/...rip2.html#tabs

For each award, a maximum of one international flight sector and one Japan domestic flight sector are permitted each way.
Award tickets are issued for one-way and round-trip travel. Itineraries must originate or terminate in Japan.

Last edited by JALPak; Nov 17, 2025 at 11:34 pm
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Old Nov 18, 2025 | 2:09 pm
  #6569  
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JL5 on Nov 20

JL5 on Nov 20 is showing the 777-300 instead of the a350 on flight aware - is that actually possible for this route? Or will this change back before the flight?
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Old Nov 18, 2025 | 2:16 pm
  #6570  
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Originally Posted by kurl
JL5 on Nov 20 is showing the 777-300 instead of the a350 on flight aware - is that actually possible for this route? Or will this change back before the flight?
They have listed the wrong plane type a couple of times in the past. I would go by JAL website which still lists A351 as the plane type.
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