Jun 26, 2018, 12:52 pm
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Dec 25, 2018, 7:38 pm
#2717
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
So I have a pretty silly situation. Looking for advice.
Im at 49,946 FOPs for the year. I had a short domestic flight on BA that should’ve pushed me over the edge, but BA unhelpfully credited it to my AA account. I had AA delete it - they actually did it in a day, wow! - so i have an email from AA showing they’ve removed this flight. But when I claimed it to JL, they denied it, presumably because it still shows as auto credited to AA.
What are my options now? Has anyone been able to convince JAL to credit an uncredited flight? Or has anyone been able to get some “goodwill” FOPs? (I need 54... lol).
I don’t think I have time to fly another segment by year end ...
Im at 49,946 FOPs for the year. I had a short domestic flight on BA that should’ve pushed me over the edge, but BA unhelpfully credited it to my AA account. I had AA delete it - they actually did it in a day, wow! - so i have an email from AA showing they’ve removed this flight. But when I claimed it to JL, they denied it, presumably because it still shows as auto credited to AA.
What are my options now? Has anyone been able to convince JAL to credit an uncredited flight? Or has anyone been able to get some “goodwill” FOPs? (I need 54... lol).
I don’t think I have time to fly another segment by year end ...
Dec 25, 2018, 11:02 pm
#2718
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,163
So I have a pretty silly situation. Looking for advice.
Im at 49,946 FOPs for the year. I had a short domestic flight on BA that should’ve pushed me over the edge, but BA unhelpfully credited it to my AA account. I had AA delete it - they actually did it in a day, wow! - so i have an email from AA showing they’ve removed this flight. But when I claimed it to JL, they denied it, presumably because it still shows as auto credited to AA.
What are my options now? Has anyone been able to convince JAL to credit an uncredited flight? Or has anyone been able to get some “goodwill” FOPs? (I need 54... lol).
I don’t think I have time to fly another segment by year end ...
Im at 49,946 FOPs for the year. I had a short domestic flight on BA that should’ve pushed me over the edge, but BA unhelpfully credited it to my AA account. I had AA delete it - they actually did it in a day, wow! - so i have an email from AA showing they’ve removed this flight. But when I claimed it to JL, they denied it, presumably because it still shows as auto credited to AA.
What are my options now? Has anyone been able to convince JAL to credit an uncredited flight? Or has anyone been able to get some “goodwill” FOPs? (I need 54... lol).
I don’t think I have time to fly another segment by year end ...
I would not expect a goodwill.
Dec 25, 2018, 11:10 pm
#2719
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Gotcha. I gave that a try just now and got the usual speech about sending an offline printout etc to their P.o. box in Tokyo, and then, a half hour later, got a call back and a specific name of a person in Sapporo to send everything to - which, according to her, should hopefully make it smoother. Fingers crossed! It would SUCK if I missed status by 54 FOPs. Lol.
Dec 25, 2018, 11:55 pm
#2720
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,163
Gotcha. I gave that a try just now and got the usual speech about sending an offline printout etc to their P.o. box in Tokyo, and then, a half hour later, got a call back and a specific name of a person in Sapporo to send everything to - which, according to her, should hopefully make it smoother. Fingers crossed! It would SUCK if I missed status by 54 FOPs. Lol.
I am guessing that you used AA status to access a BA lounge? BA is notorious for switching the program you credit to if that is not also the program you use to access the lounge They seem to strongly believe the two should be the same.
Dec 25, 2018, 11:58 pm
#2721
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
Last time it took me 1 month to get it credited. However, my boarding pass did show JL's JMB number rather than AA. Is that how it showed up on your boarding pass?
You need to call Tokyo to get this resolved and you want to get the supervisor to get it done. LA won't get anything done other than accepting your physical boarding pass.
You need to call Tokyo to get this resolved and you want to get the supervisor to get it done. LA won't get anything done other than accepting your physical boarding pass.
Dec 26, 2018, 12:49 am
#2722
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Last time it took me 1 month to get it credited. However, my boarding pass did show JL's JMB number rather than AA. Is that how it showed up on your boarding pass?
You need to call Tokyo to get this resolved and you want to get the supervisor to get it done. LA won't get anything done other than accepting your physical boarding pass.
You need to call Tokyo to get this resolved and you want to get the supervisor to get it done. LA won't get anything done other than accepting your physical boarding pass.
Ohh US call centre? No, I spoke with Tokyo, so should be all good.
Dec 26, 2018, 2:34 am
#2723
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,163
Dec 28, 2018, 7:37 pm
#2724
Join Date: Apr 2010
Location: YVR
Programs: AA
Posts: 872
I'm looking at traveling to NRT/HND from YVR in early April. Hoping to do this in premium economy on JL metal. The direct from YVR does not have PE. I could go from LAX/SFO/SEA or even DFW if I could make it work. What are my best options?
Dec 28, 2018, 8:40 pm
#2725
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Gotcha. I gave that a try just now and got the usual speech about sending an offline printout etc to their P.o. box in Tokyo, and then, a half hour later, got a call back and a specific name of a person in Sapporo to send everything to - which, according to her, should hopefully make it smoother. Fingers crossed! It would SUCK if I missed status by 54 FOPs. Lol.
IMHO, A center in Sappro is handling this kind of paper work.
For me, I wrongly registered my BA FFP No to JAC flight(non BA partner). I realiased my flight had't been credited.
So, I contacted JAL. They advised me sending a letter/document that show BA denied credit.
However, they decided they don't require a letter/document (I said JAL shouldn't accept my BA FFP No at web/checkin for JAC flights).
So, I didn't need to send a document to Sappro center (But, I had a call from the center about crediting process).
Dec 29, 2018, 11:11 am
#2726
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
PJs in J?
I've flown JAL in F before (which was wonderful, of course) but not yet in J. Now I'm looking at a flight next year (on the new SEA-NRT route) in J and had a couple questions about some of the goodies in J...
Do they hand out PJs in J (or is that only in F)? How about amenity kits in J?
Thanks.
Do they hand out PJs in J (or is that only in F)? How about amenity kits in J?
Thanks.
Dec 29, 2018, 1:11 pm
#2727
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
I've flown JAL in F before (which was wonderful, of course) but not yet in J. Now I'm looking at a flight next year (on the new SEA-NRT route) in J and had a couple questions about some of the goodies in J...
Do they hand out PJs in J (or is that only in F)? How about amenity kits in J?
Thanks.
Do they hand out PJs in J (or is that only in F)? How about amenity kits in J?
Thanks.
Amenity kits here:
https://www.jal.co.jp/en/inter/servi...iness/amenity/
Pretty similar to F amenity kit without a few items and the Shiseido/Clé de Peau Beauté stuff. Personally I like the from USA Tatsumura kit better than the ETRO design.
Jan 2, 2019, 5:09 am
#2729
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
SFO flight lands at HND, which is an advantage.
Do you plan to buy PE cash ticket? or upgrade economy with cash/miles at the counter?
Jan 2, 2019, 10:26 am
#2730
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Take the cheapest west coast routing you can get! PE doesnt entitle you to many benefits anyway, so the cheapest/easiest to fly should be fine.
SFO flight lands at HND, which is an advantage.
Do you plan to buy PE cash ticket? or upgrade economy with cash/miles at the counter?
SFO flight lands at HND, which is an advantage.
Do you plan to buy PE cash ticket? or upgrade economy with cash/miles at the counter?