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Old Jun 18, 2016, 4:39 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: HadesNL
Update 2023:
- it seems no new RA have been invited by IHG
- criteria for RA requalification are still unknown
- geographical location of member / country account registration seems of some impact due of covid19(restrictions/availability)
- RA is processed in weekly batches starting december 2022
- proof by nicolas75 shows RA qualification for 2024 seems to be strictly based on IC hotels only (not Regent, Kimpton, SixSenses anymore)

As per Tim O'Brien's post about IHG-corporate explaining RA criteria:

As you are aware,
Royal Ambassador is our invitation only tier with the number of members invited each year
limited to ensure our hotels are able to consistently deliver on the benefits promise,
elevating your stay experience at InterContinental Hotels & Resorts.

Although we do not currently have a published criteria for Royal Ambassador,
consideration is determined by variable activities within a members account such as
- qualified paid room nights & spend across our luxury brands (, 2023 EDIT: Post-Pandemic from 2024 InterContinental only : Pre-Pandemic also Kimpton & Regent ) ,
- member region,
- primary hotels,
- category (of the hotel class / €$¥£ price levels compared to currency rates / competition / city / region / country / continent )
- tenure (repeat custom / average spend at hotel)
Accompanying or adjoining reservations,
such as the additional rooms of your family etc are not included for Royal Ambassador consideration
but are included in determining Spire Elite status within IHG Rewards Club
.


* FT:IHG forum community group consensus / empirical evidence shows
- that members must have stayed at different unique hotels per city / country / region / continent
the amount of uniques needed for RA qualification is unknown but generally extended long stays at just 1 hotel do not qualify
- IHG-corporate showing keen interest in how much guests are spending €$¥£ at hotel's own operated F&B / Spa / transport / extra services / other venues
atacama40 has given us insights that extra spend at the hotel charged to the hotelfolio generates EQP but also flags the database as high valued spending guest
- one must have AMB to get considered for RA invitation by IHG as they seem to evaluate over a longer period the length of one's tenure / devotion / spend / undisclosed criteria at stayed IC-hotels

2024
Royal Ambassador 2024 (Re)Qualification - statistics

Thank you everyone who graciously shared their status and statistics. I took the liberty to compose an overview.
The common factor that is instantly recognisable is:
  • everyone has a valid AMB membership
  • everyone has spent a good amount in €$£
Shoven
IC: 69 N - 4 unique IC - $17400 - 2 unique country

AndyMick
IC: 96 N - 10 unique IC - 7 unique country - 164778 EQP

Ithink
IC: 78 N - 10 unique IC - £27000

Richelieu
~

ProjectSunburst
15 unique IC (USA) - $35000
Kimpton spend: $11000

Milleage Millionaire
IC: 100 N : 58 revenue & 42 award - 166514 EQP

Raynyan
~

Nicolas75
~

ILS2
$20000

HadesNL
IC: 41 N - 8 unique IC (2x USA, 1x UK, 3x EU, 1x Indonesia) 250458 EQP

Marlin1978
IC: 40 N - 9 unique IC (USA + EU) - $13000

HClee01
IC: 30 N - 6 unique IC - $8700
2x Kimpton / 1x Regent : 22 N - $7400

VAbeachgirl
IC: 88 N - 14 unique IC - 8 countries
2x Kimpton : 7 N
total $20000 (IC + Kimpton)

PremexecSNA
IHG : 85 N - 147000 EQP of which
90% revenue stay
85 % IC + Kimpton
10 unique IC
15 unique Kimpton

Darby1970
IC 100 N : 59 revenue of which
37 N : 11 unique IC (USA)& 4 (non-USA)
187682 EQP

Atacama40
IC + Kimpton : 40 N : UK, ME, Asia
Roomrate > £1000

EmeraldLady
11 unique IC : 4 continents
IHG: 87 N
$20000

Dmac1418
IC: 3 N - 2 unjque (IC Houston MC & IC San Diego)
6S Fiji $22000 (room: $10000 + spend $12000)

Smythmeister
~

Additional statistics can be found in the comments of LL
https://loyaltylobby.com/2023/12/03/...4-share-yours/
The only other place on the whole interweb that has an interest in Royal Ambassador.
============================

2023
Below our FT-members from the IHG forum with RA status
some of whom have graciously shared their statistics to shed some light
-----------------------
Mileage millionaire: 155359 EQP - IC nights 58 - total nights 108 - unique IC 15
Shoven : $16000 - IC nights 49 - Kimpton nights 8 - total nights 57 - unique IC 5 - unique Kimpton 2 - [unique countries UK/Thailand]
Stimpy: overall stats higher than Shoven
Nicholas75 : 230236 EQP - 93 EQN
Raynyan : 190000 EQP - IC/Kimpton nights 90 - unique IC/Kimpton 10
Vsevolod4 : $24000 - IC nights 67 - total nights 87
Vabeachgirl : $17500 - IC nights 75 - Kimpton nights 4 - total nights 79 - unique properties 13 [unique countries 7]
Hclee01: >$12600 - >156K EQP - 54 EQN - unique IC 3 - unique Kimpton 1 - unique Regent 2 [unique countries Singapore/Thailand/Taiwan/Japan]
Chinatrvl :
Ithink : 220.000 EQP - 47 EQN
Ninjalad : 150000 EQP - IC nights 34
Andymick : 145000 EQP - IC nights 100
Gentleman adventurer :
Marlin1978 :
Pseudo nim :
Hadesnl : 250000 EQP - Kimpton/IC nights 30 - 44 EQN - unique IC 3 - unique Kimpton 2 [unique countries UK/NL/FRA/Indonesia]
Itadakimasu : 120000 EQP - IC nights 12 - 51 EQN
Atacama40 : >£25000 - IC nights 60 - unique IC 8 - unique Kimpton 1
Eein : corporate rates global & local
Raynyan's friends : RA extension because their account is Japanese registered
Tim O'Brien: after own friendly persuasion effort : $8,500 - IC nights 79 of which 49 at pres.suite - unique IC 4 [unique countries US/AUS/CAN]


----------------
The only other place on the internet that has an interest in RA (re)qualification statistics is at the comments at Loyaltylobby,
more 2023 RA datapoints can be found there:
https://loyaltylobby.com/2022/12/09/...re-your-stats/
https://loyaltylobby.com/2023/01/18/...re-your-stats/



==============================================

Update 2020 / 2021:
RA status was extended due to the global pandemic of covid19


================================================== =======

Update 2019: The RA status granted at the start of the calendar year 2017 and 2018 has been based on IC revenue. As from 2019 criteria again have become vague. RA is not achieved through IC spend only. Other, unknown elements are taken into account as well. (Fact: Some users with very high +25k IC spend were not renewed in 2019.)

Update December 2018: it looks like some accounts are proactively being renewed in December 2018, well ahead of the stated expiration of Jan 31, 2019. It is currently unknown what criteria were used, but previous years appeared to indicate around $10K++ in IC spend only.

As before, please Divide EQPs by 10 to get $$$ Spend
================================================== =====
December 2019 / January 2020 Link to RA Renewals & Upgrades
================================================== =====
================================================== =====

JANUARY 2019 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 73 IC nights, $14.6K IC spend ($17.7K total),
Shoven 70 (50) IC nights, $17.3K IC spend ($17.3K total),
Unterwegs 52 IC nights, approx $12K net IC spend. No other brands this year! No more mediocre HIs to make status.
Kaix 63 IC nights, $14.4K IC spend ($15.1K total)
Tim O'Brien 26 IC Paid Nights as at Dec 27, when notified of RA renewal, 140,171 EQP, IC Net Spend 14, 017.
Vsevolod4 IHG total 132, IHG total paid 101, IC nights 85, IC Qualified Spend $16.5K, total EQP 398,800, Kimpton nights: 3, RA Ambassador Kit renewed Dec 27, RA renewal (again) and Kimpton Inner Circle upgrade Jan 4.
kaka(mom) 34 nights 1 country (all IC), IC spend:23k USD
Lewis42 / 81 Total (unknown IC) / $16k IC / $2k Kimpton / 4 Continents
81 nights total
$18k Kimpton / IC (about $2k kimpton)
stays in 4 continents

been Ra for ~3-4 years

ID;Name;Confirm;Kit msg; Revenue ;Nights;Challenge?;Additional Info

40;stimpy;+;none; $9,000.00 ;50;?;RA since 2001 - exceptional renewal
38;turner32;-;none; $9,000.00 ;?;?;8/9 years as RA
49;hannes08;+;01/16/2019; $9,990.00 ;52;2000;renewal probably because of challenge
17;Lewis42;+;12/27/2018; $10,000.00 ;?;2000;renewal probably because of challenge
27;scienm;+;none; $10,032.00 ;32;?;8 years RA
25;hclee01;+;none; $10,142.16 ;37;?;current RA since 2014 - manual renewal
18;annihilation;-;none; $10,605.00 ;39;?;
51;crosskonaftw;?;none; $10,700.00 ;35;?;not yet RA
30;Land-of-Miles;+;none; $10,999.00 ;19;?;
16;Kimsbrand;-;none; $11,297.88 ;5;?;not RA yet. 13,532.92 USD total?
48;Urby38;+;12/27/2018; $11,300.00 ;47;?;Royal since 2012
42;SAWorldVoyager;?;12/21/2018; $11,391.52 ;?;?;
14;Cielito_;+;none; $11,511.00 ;62;no;77/62/8 with 12042 USD after batch
45;whimike;+;none; $11,700.00 ;?;?;RA for about 7 years
10;Unterwegs;+;12/27/2018; $12,000.00 ;52;yes;
44;serendipity1211;+;01/16/2019; $12,300.00 ;45;no;first-time RA
28;cazane;+;12/27/2018; $12,600.00 ;61;no;4 prepaid nights not posted until 27th 11890 -> 12600
11;VaBeachGirl;+;12/27/2018; $12,750.00 ;68;no;
50;lukah;?;none; $12,800.00 ;80;?;3 years RA
15;336;-;none; $12,900.00 ;16;2000;NOT completed challenge / Lots of adjusted stays
1;DonPedro;+;12/21/2018; $12,971.00 ;49;no;
47;SD2019;+;none; $13,000.00 ;35;no;stays erroneously adjusted or marked as overlapping
36;BRUSS;+;01/16/2019; $13,001.00 ;?;?;
13;Tim O'Brien;+;12/27/2018; $14,017.00 ;26;?; Kimpton;
33;marlin1978;?;12/27/2018; $14,182.00 ;46;no;
26;Kaix;?;12/27/2018; $14,400.00 ;63;?;
9;Pseudo Nim;+;12/27/2018; $14,600.00 ;73;?;
41;PMMMDL;?;?; $15,000.00 ;50;?;
23;nicolas75;?;12/27/2018; $15,000.00 ;81;?;
5;sharps1337;+;12/21/2018; $15,200.00 ;79;no;
3;Raynyan (friend2);?;12/21/2018; $15,500.00 ;69;no;
22;pantanal;+;12/27/2018; $16,000.00 ;?;?;
24;vsevolod4;+;12/27/2018; $16,319.00 ;84;no;
34;boekel;?;12/27/2018; $16,950.00 ;60;no;
21;ILS2;+;none; $17,000.00 ;40;?;
8;skaya (2x);+;12/27/2018; $17,000.00 ;?;?;
7;shoven;+;12/27/2018; $17,304.00 ;50;?;
51;EmeraldLady;+;12/27/2018; $18,000.00 ;47;?;
32;Mr. Chan;?;12/21/2018; $19,582.00 ;45;yes;completed challenge
46;kaka;+;12/21/2018; $20,001.00 ;34;no;
31;christenlabelle;?;none; $22,000.00 ;51;1k + Kimpton;
39;marcel.baden;?;12/27/2018; $22,000.00 ;77;?;
35;Flying Lawyer;?;12/27/2018; $22,135.00 ;70;?;
37;Roey007;?;none; $25,000.00 ;42;?;9 years RA - 9k adjustment: no kit message with 11k before
12;IThink;+;12/27/2018; $25,000.00 ;85;no;
19;HadesNL;+;12/27/2018; $28,273.90 ;52;?;
4;Raynyan (friend3);?;12/21/2018; $30,000.00 ;73;no;
29;btravers33;?;12/27/2018; $30,000.00 ;98;?;
2;Raynyan (friend1);?;12/21/2018; $32,000.00 ;75;no;
20;Raynyan;+;12/27/2018; ? ;70;?;~30 nights not counted somehow
6;samjnz;?;12/21/2018; ? ;?;2000;


04 JAN 2018 RA RENEWAL STATS [put total IHG vs. IC if you can]
================================================== =====
NAME.... IHG total (paid)/IC/EQP, break out IC spend if you can
Pseudo Nim 139 (116)/85/192K, of which $18K in IC
Boekel 85 (70)55/170K, of which $15K in IC
Tim O'Brien 29 IC Nights 2 Non IC IHG nights, 341,976 EQP
scubaccr 55 paid IC Nights , us$13,000++ / 4paid non-IC nights us$900++ (plus 8x IC reward nights, 20x non-IC reward nights) <== Sorry.. forgot to cop exact EQP values before 1/1/2018 acct zeroing
Cielito_ 81/77/5 - $7,353 F&B + $11,656 Room = $19,009 IC net spend - EQP 468,000 (First Time RA)
hclee01 50 IC us$13k++
Land-of-Miles ?? IC us$10.5k++
cazane 60 IC us$11.8k++
VaBeachGirl 54 IC us$13k++
PiffPaffPuff 60IC us$25k++
??????? 35 IC us$10.2k++ <== first time RA ref PiffPaffPuff colleague
Spitcool 40 IC us$15k++
Eltham 40 IC us$12k++
shoven 43 IC us$15k++ <== first time RA
skaya (partner) ?? IC us$10.2k++ <== renewed
darby1970 62 IC us$13k++
The Mileage Millionaire 102 paid IHG nights / 100 paid IC nights / 229k EQP / $22.7k++ IC spend
Orion_1 8 nights at IC, spent at 2 properties - USD 10,200 in total at ICs (honeymoon...)
HadesNL Elite qualifying points: 239,095, Qualifying nights: 39
Aussielori 50 IC us$8k++ 9.2k overall renewed on 16 jan

04 JAN 2018 RA LOSS STATS [put total IHG vs. IC if you can]
================================================== =====

tarek.h ?? IC us$9.1k++

sharps1337 IC us$9.9k++ (and 129 non-IC us$17k++ )

04 JAN 2017 RA RENEWAL STATS (Please include 2016 y/end EQP count)
================================================== =====
NAME.... IHG/IC/IC's EQP $$$$s
SCUBACCR 80/56/13 EQP=14,979 (Split $12864 + $2115)
HANNES08 76/46/10 EQP=11,200
OZ_CATALYST 75/63/8 EQP=14,700 (first Time RA) ($12414 at ICs)
TAREK.H 46/37/4 EQP=14.500 ($10,917 IC Spend)
TravelTheWorld66 147/33/11 EQP=27.972 ($8500 IC Spend)
HCLEE01 67/50/6 EQP=14880
ATACAMA40 82/56/10 EQP=??,???
VaBeachGirl 84/42/12 EQP=15,000
Land-of-Miles 87/73/10 EQP=40,000
SSH4POOH 132/99/28 EQP=50,000
???????? 75/35/8 EQP=??,??? (First Time RA, ref SSH4POOH)
iThink 82/36/11 EQP = 18,200
aussielori 75/45/5 EQP =15,100
1010101 50/48/4 = 12,500
MYSTERY7 63/45/? EQP=25,000 (First Time RA)
EmeraldLady 68/42/10 EQP=15,500
NKU 86/80/5 EQP=20,000
Petrus 110/40/3 EQP=20,000 ($8500 IC Spend)
JOHHENRIK 74/65/10 EQP=16,800
SyLance 76/76/4 EQP=17,500 (RA again after 3years missed)
Pseudo Nim 90/58/15 IC spend $9,500, $17K across chain (175K EQP)
Tim O'Brien 58 nights, EQP 474,576 , July 31, 2017 Year End, renewed to Dec 29, 2017
HadesNL 22/20/7 and us$20,000 ref two posts.
PROTEOME 53/36/? $25,000 (Plus further 30x IC Non-qual nights and 18 IC Award nights) <== nb Maybe/Maybe-Not the IC Non-qual $$'s count as about half EQPs spend, probably > 10k IC qual spend
Chinatrvl 88 nights (in all brands, but c. 75 in ICs), 300,000 EQP, ADR c. 115 USD as I stayed mostly on a locally negotiated rate (spend c. 10k USD)
Unterwegs 78(my count 86)/63/10/285.000 (according to email, I would have expected less. my spending estimate is 15-20K$)
Lewis42 77/39/10 EQP=16010
Whimike 88/35/12 EQP=14220

04 JAN 2017 RA Demotion to xxx Ambassador stats (if > 75/30/3)
==================================================
NAME IHG/IC/IC's EQP $$$$s

[Archived - no longer valid] New (Royal) Ambassador Criteria

A document was unintentionally available in the internet about changes to the (Royal) Ambassador Qualifying and Re-Qualifying criteria.
The document is available on

http://viewfromthewing.img.boardinga...Ambassador.pdf

Older discussion
There was an ongoing discussion about the criteria for some time. This thread is now closed.

update from Executive Liaison Sept, 2023,
spend at other IHG luxury brands does count for RA, and Renewal.
Brands weren't stated, but reasonable to assume Six Senses, Regent, and Kimpton.

















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New RA qualifying criteria based on IC Revenue

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Old Aug 1, 2018, 8:21 am
  #2446  
 
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
Originally Posted by #1son

8AM check-in is still the best benefit offered if you can use it, nothing sucks more than hanging around waiting for a room to be readied
I agree totally with you on this. The 8am check-in allows me to have a nice shower and rest before I head out to town. This is the main reason why I used to stay on as RA. Not too sure if it is still worth doing it.
hclee01 is offline  
Old Aug 1, 2018, 3:32 pm
  #2447  
 
Join Date: Sep 2011
Posts: 1,368
Spending way in excess of £30k p.a on IC stays (almost all for me rather excellent ones) p.a and since beginning of RA, long time now, should warrant a few beers, sparking waters and too much mundane red and white wine.

Loosing the Mini Bar is a show stopper .... I always get lounge, the 8 am 4 pm options are essential, used weekly and still good, but a few bottles? Come on, is chicken feed.

Most of you lot sound way more measured on your usage. Me less so .... but even then, is chicken feed.

Come on IHG, if it's true, lets see a little sense .... or raise the entry spend bar, fine by me but charging for a few feel good factors? Insane and narrow focus stuff.

Last edited by Atacama40; Aug 1, 2018 at 3:34 pm Reason: add on
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Old Aug 1, 2018, 9:59 pm
  #2448  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Originally Posted by Atacama40
Spending way in excess of £30k p.a on IC stays (almost all for me rather excellent ones) p.a and since beginning of RA, long time now, should warrant a few beers, sparking waters and too much mundane red and white wine.

Loosing the Mini Bar is a show stopper .... I always get lounge, the 8 am 4 pm options are essential, used weekly and still good, but a few bottles? Come on, is chicken feed.

Most of you lot sound way more measured on your usage. Me less so .... but even then, is chicken feed.

Come on IHG, if it's true, lets see a little sense .... or raise the entry spend bar, fine by me but charging for a few feel good factors? Insane and narrow focus stuff.
You're responding to unfounded, unsubstantiated, rumour and gossip
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IAN-UK is offline  
Old Aug 2, 2018, 4:34 am
  #2449  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
I'm not measured in my usage. I've earned that mini-bar..
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turner32 is offline  
Old Aug 2, 2018, 5:10 am
  #2450  
 
Join Date: Sep 2011
Posts: 1,368
Originally Posted by IAN-UK
You're responding to unfounded, unsubstantiated, rumour and gossip
You got me Ian! ..... sobered up now after too much mini bar :-)
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Old Aug 2, 2018, 5:47 am
  #2451  
 
Join Date: Sep 2011
Posts: 1,368
Originally Posted by turner32
I'm not measured in my usage. I've earned that mini-bar..
You and me both! Sometimes they go relatively untouched, other times take a hit.

I did read that in one location (one of my regular ones) that they went through a phase of checking the room bins and measuring the usage up the replenishment figure and left a letter in room if they didn't correlate to some sensible degree! Have to say that is a rare example and never once affected me there.

But as you say, earned and paid for many many times over for those of us in the RA groove for what it it, 10, 11 years ... and indeed way back before that as well.
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Old Aug 4, 2018, 3:59 am
  #2452  
 
Join Date: Dec 2006
Location: in a cabin
Posts: 6,522
The comments I hear from staff at the IC's I frequent is that most RA's are not going crazy with the mini-bar. Then there are a few that raid it entirely...
On face value, it is a brilliant perk for loyal customers. 99% of RA's are business travellers, and my assumption is that most of us are not alcoholics nor chiselers. Hence, we might grab a coke, water and sometimes a beer or scotch.
Value of RA highly depends on the property and the rates you're getting. For instance at Warsaw RA is good value as you're guaranteed a suite and the club is decent.
Same at Park Lane these days with room categories having been harmonized (London is dropped) to Classic>Superior>Deluxe>Exec>Jr Suite>1 bd Suite>etc...
If you want guaranteed Exec, book superior. The club is nice here also.

What has been said up-thread regarding cost of running mini-bars is probably the driving issue if the rumours are to be believed. If they do what Andaz are doing, provide a fridge and stock it daily with free water, sodas and perhaps are beer or two then that's ok.

On another note, perhaps someone can help me calculate if it is worth chasing RA this year or instead pay for higher cat rooms and BF in 2019?
For leisure my guess is 15-20 IC stays per year. Mainly Waw, PL and MIA.
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Old Aug 6, 2018, 2:52 pm
  #2453  
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Join Date: Sep 2005
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Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Originally Posted by Petrus
The comments I hear from staff at the IC's I frequent is that most RA's are not going crazy with the mini-bar. Then there are a few that raid it entirely...
On face value, it is a brilliant perk for loyal customers. 99% of RA's are business travellers, and my assumption is that most of us are not alcoholics nor chiselers. Hence, we might grab a coke, water and sometimes a beer or scotch.
Value of RA highly depends on the property and the rates you're getting. For instance at Warsaw RA is good value as you're guaranteed a suite and the club is decent.
Same at Park Lane these days with room categories having been harmonized (London is dropped) to Classic>Superior>Deluxe>Exec>Jr Suite>1 bd Suite>etc...
If you want guaranteed Exec, book superior. The club is nice here also.

What has been said up-thread regarding cost of running mini-bars is probably the driving issue if the rumours are to be believed. If they do what Andaz are doing, provide a fridge and stock it daily with free water, sodas and perhaps are beer or two then that's ok.

On another note, perhaps someone can help me calculate if it is worth chasing RA this year or instead pay for higher cat rooms and BF in 2019?
For leisure my guess is 15-20 IC stays per year. Mainly Waw, PL and MIA.
I certainly agree. I consider the most relevant perk the two-category guaranteed upgrade. I normally want to have a spacious room / suite. I consider this perk a very substantial discount on the rate I normally would have to pay. The same is true for the club, this adds value for breakfast and evening. My travel is either on business as a sole traveller or on leisure with three kids and I am more than satisfied with the results my status delivers. I assume we have two types of travellers: On group books lowest room category and tries to maximise and the other category is willing to pay more to get by far more. Both approaches are valid, but for the latter approach the program delivers by far more value.
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Old Aug 6, 2018, 3:20 pm
  #2454  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
Originally Posted by Flying Lawyer
I certainly agree. I consider the most relevant perk the two-category guaranteed upgrade. I normally want to have a spacious room / suite. I consider this perk a very substantial discount on the rate I normally would have to pay. The same is true for the club, this adds value for breakfast and evening. My travel is either on business as a sole traveller or on leisure with three kids and I am more than satisfied with the results my status delivers. I assume we have two types of travellers: On group books lowest room category and tries to maximise and the other category is willing to pay more to
get by far more. Both approaches are valid, but for the latter approach the program delivers by far more value.
Okay, who pays for their stays out of their own pocket, and who books on company dime? This will be more accurate.
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Old Aug 6, 2018, 4:15 pm
  #2455  
 
Join Date: Oct 2016
Posts: 182
I don't understand why some of us expect a flagship property like IC Paris Le Grand, that is almost nearly fully booked, to provide upgrade to a Junior Suite, lounge access, free breakfast and mini-bar considering the fact, that earning a huge amount of points with ihg is an easy game...

I'm almost very happy with the progress of ambassador program. Of course this depends on the property.
A standard room booking in IC Berlin resulted in a Junior Suite without lounge access before 2017, now you get the same room with lounge access.
A standard room booking in IC Düsseldorf resulted in executive room without lounge access before 2017, now you get the same room with lounge access.
If you booked a suite or a club room before 2017, your were not entitled to anything beyond that.

...yes, there are many properties that consider view-categories in their upgrade grids, but in most cases I have understanding for that. IC Budapest, IC London The O2... In my opinion this are not fake categories, and you have to live with it or just jump the view-rooms for 10-20EUR to get a suite.
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Old Aug 7, 2018, 4:01 am
  #2456  
 
Join Date: Dec 2006
Location: in a cabin
Posts: 6,522
Originally Posted by Flying Lawyer
I certainly agree. I consider the most relevant perk the two-category guaranteed upgrade. I normally want to have a spacious room / suite. I consider this perk a very substantial discount on the rate I normally would have to pay. The same is true for the club, this adds value for breakfast and evening. My travel is either on business as a sole traveller or on leisure with three kids and I am more than satisfied with the results my status delivers. I assume we have two types of travellers: On group books lowest room category and tries to maximise and the other category is willing to pay more to get by far more. Both approaches are valid, but for the latter approach the program delivers by far more value.
Yes, three kids here also. Booking two rooms as RA and having the perks is quite useful.
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Old Aug 7, 2018, 1:21 pm
  #2457  
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Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,772
Originally Posted by Cielito_
I don't understand why some of us expect a flagship property like IC Paris Le Grand, that is almost nearly fully booked, to provide upgrade to a Junior Suite, lounge access, free breakfast and mini-bar considering the fact, that earning a huge amount of points with ihg is an easy game...

I'm almost very happy with the progress of ambassador program. Of course this depends on the property.
A standard room booking in IC Berlin resulted in a Junior Suite without lounge access before 2017, now you get the same room with lounge access.
A standard room booking in IC Düsseldorf resulted in executive room without lounge access before 2017, now you get the same room with lounge access.
If you booked a suite or a club room before 2017, your were not entitled to anything beyond that.

...yes, there are many properties that consider view-categories in their upgrade grids, but in most cases I have understanding for that. IC Budapest, IC London The O2... In my opinion this are not fake categories, and you have to live with it or just jump the view-rooms for 10-20EUR to get a suite.
It just isn’t true that prior to 2017 if you booked a club room or suite you didn’t get an upgrade. You did get an upgrade to a better suite.

The problem I have now is that club access does not make booking a club room worthwhile and the cap on upgrades tends to now mean that booking a suite gets you nothing extra either.

I still often book the room I want and then demand a 2 cat discount when I get no further upgrade but the value in the programme isn’t what it once was. I have hit my $10k spend and now am focussed on Marriott PP and Hilton Diamond retention.
Land-of-Miles is offline  
Old Aug 7, 2018, 6:52 pm
  #2458  
 
Join Date: Oct 2016
Posts: 182
I’ve never written that you were not upgraded when booking a club room before 2017.
I said that you were no entitled to higher category per T&Cs of ambassador program, which is true.

Now you have the certainty that you get at last a 2-category upgrade, paying club access twice but all in all not more than prior to 2017.

e.g. you won’t get a club suite in IC Berlin if you don’t book a club room.

To criticize that you don’t get a guaranteed 3+ category upgrade when booking a club room, just because the access is now included, is quite remarkable.

How do you demand a discount considering date of booking, flexible rate...? Sounds stressful.
Cielito_ is offline  
Old Aug 7, 2018, 11:49 pm
  #2459  
FlyerTalk Evangelist
 
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Originally Posted by Cielito_
I’ve never written that you were not upgraded when booking a club room before 2017.
I said that you were no entitled to higher category per T&Cs of ambassador program, which is true.

Now you have the certainty that you get at last a 2-category upgrade, paying club access twice but all in all not more than prior to 2017.

e.g. you won’t get a club suite in IC Berlin if you don’t book a club room.

To criticize that you don’t get a guaranteed 3+ category upgrade when booking a club room, just because the access is now included, is quite remarkable.

How do you demand a discount considering date of booking, flexible rate...? Sounds stressful.
you still were entitled to the regular ambassador one category upgrade and this worked quite well too.
Flying Lawyer is offline  
Old Aug 8, 2018, 12:04 am
  #2460  
 
Join Date: Sep 2001
Location: SoCal
Programs: UA 1K 2Millon Mile Flyer, IC Diamond Royal Ambassador Inner Circle, Bonvoy Gold
Posts: 479
Originally Posted by turner32
This below comment from another thread. The party is officially over, guys.

"Departed IC Paris Le Grand yesterday. Was told new policy Aug 1 for points stays will be NO upgrade, NO club, NO minbar. We will stay at the Park Hyatt on our next trip to Paris. Bye, bye IC"
Bummer if true, although this policy seems to come and go with management changes. I recall staying there in 2015 and hearing the same line. All the benefits were restored the last 2 years I've visited. OT, I was there in May and noticed the Club lounge had become an absolute zoo with lots of kids running around and every table filled. The relaxed, classy atmosphere had become frenzied and the staff was really behind the service curve in the mornings. Perhaps this measure is to thin the herd during peak travel times like summer, etc.
PremExecSNA is offline  


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