Intercontinental Adelaide [Master Thread]
Jan 24, 2010, 10:38 pm
#31
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
I'm in the hotel now on pointsbreak. No minibar, no free movie but I did get an upgrade to a suite.
Overall a nice, but dated hotel with friendly staff, but the ra treatmnt on award is lacking.
On a side note it appears the Aussie cricket team are currently here and I saw Merv Hughes in the lobby ^
Overall a nice, but dated hotel with friendly staff, but the ra treatmnt on award is lacking.
On a side note it appears the Aussie cricket team are currently here and I saw Merv Hughes in the lobby ^
Whats lacking about an upgrade on an award, especially a pointsbreak one, you got more than your entitled to, enjoy!
Jan 26, 2010, 9:48 pm
#32
Join Date: Aug 2009
Location: Melbourne, Australia
Programs: Intercontinental Royal Ambassador
Posts: 124
This is my first points redemtion and i was unsure of the exact entitlments. After the initial confusion surrounding minibar and movies the rest of the stay has so far been amazing.
I payed a small fee on this my last nihgt to be upgraded to a top floor suite and am currently in the charles sturt suite, which has a bathroom that has to be seen to be beleived. (also a shame i have no free minibar as this suite has 375ml bottles of spirits!)
My only small complaint would be that the concierges don't seem up to the usual standard. Two examples are asking for a good dumpling place, and being told to go to china town with no specific reccomendation and secondly asking what time the australia day fireworks where and being told by both staff at the desk it was 9pm, when it fact it was 10pm.
But these are small issues in an otherwise amazing stay, especially on points.
Jan 27, 2010, 3:18 am
#33
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
Good point mate.
This is my first points redemtion and i was unsure of the exact entitlments. After the initial confusion surrounding minibar and movies the rest of the stay has so far been amazing.
I payed a small fee on this my last nihgt to be upgraded to a top floor suite and am currently in the charles sturt suite, which has a bathroom that has to be seen to be beleived. (also a shame i have no free minibar as this suite has 375ml bottles of spirits!)
My only small complaint would be that the concierges don't seem up to the usual standard. Two examples are asking for a good dumpling place, and being told to go to china town with no specific reccomendation and secondly asking what time the australia day fireworks where and being told by both staff at the desk it was 9pm, when it fact it was 10pm.
But these are small issues in an otherwise amazing stay, especially on points.
This is my first points redemtion and i was unsure of the exact entitlments. After the initial confusion surrounding minibar and movies the rest of the stay has so far been amazing.
I payed a small fee on this my last nihgt to be upgraded to a top floor suite and am currently in the charles sturt suite, which has a bathroom that has to be seen to be beleived. (also a shame i have no free minibar as this suite has 375ml bottles of spirits!)
My only small complaint would be that the concierges don't seem up to the usual standard. Two examples are asking for a good dumpling place, and being told to go to china town with no specific reccomendation and secondly asking what time the australia day fireworks where and being told by both staff at the desk it was 9pm, when it fact it was 10pm.
But these are small issues in an otherwise amazing stay, especially on points.
Jan 31, 2010, 6:23 pm
#34
Join Date: Jan 2010
Programs: ICHG Ambassador, Qantas FF Gold, Priority Club Gold
Posts: 21
Good point mate.
This is my first points redemtion and i was unsure of the exact entitlments. After the initial confusion surrounding minibar and movies the rest of the stay has so far been amazing.
I payed a small fee on this my last nihgt to be upgraded to a top floor suite and am currently in the charles sturt suite, which has a bathroom that has to be seen to be beleived. (also a shame i have no free minibar as this suite has 375ml bottles of spirits!)
My only small complaint would be that the concierges don't seem up to the usual standard. Two examples are asking for a good dumpling place, and being told to go to china town with no specific reccomendation and secondly asking what time the australia day fireworks where and being told by both staff at the desk it was 9pm, when it fact it was 10pm.
But these are small issues in an otherwise amazing stay, especially on points.
This is my first points redemtion and i was unsure of the exact entitlments. After the initial confusion surrounding minibar and movies the rest of the stay has so far been amazing.
I payed a small fee on this my last nihgt to be upgraded to a top floor suite and am currently in the charles sturt suite, which has a bathroom that has to be seen to be beleived. (also a shame i have no free minibar as this suite has 375ml bottles of spirits!)
My only small complaint would be that the concierges don't seem up to the usual standard. Two examples are asking for a good dumpling place, and being told to go to china town with no specific reccomendation and secondly asking what time the australia day fireworks where and being told by both staff at the desk it was 9pm, when it fact it was 10pm.
But these are small issues in an otherwise amazing stay, especially on points.
I have to agree with you the concierge service is particularly lacking. We pulled up in our rental car, and whilst they opened the door for me, the guy went back to the concierge desk and proceeded to laugh and joke with his colleague and ignored us as we got our own luggage out of the car. On our first night we had to move rooms and while the concierge helped us my boyfriend tried to make small talk, but the guy clearly didn't want to talk and spent the time texting on his mobile and was completely unfriendly.
I have to admit I was quite shocked at the decor of the IC Adelaide. The rooms are BADLY in need of renovation. The patterned plaster on the toilet and bathroom walls goes back to the 70's. The cupboards in the rooms look like they haven't been touched since they were installed in the 70's or early 80's and are falling apart. The carpet is stained and the whole look is VERY dated. I have to admit that paying $380 per night for a King Club room that was SO dated, and was barely big enough to swing a cat, was very disappointing, so much so I won't be going back.
The Club Lounge was ok, but again disappointing mainly due to service...or lack thereof. The food for breakfast was quite poor too.
Feb 1, 2010, 12:02 am
#35
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Just got back from a weekend stay at the IC Adelaide.
I have to admit that paying $380 per night for a King Club room that was SO dated, and was barely big enough to swing a cat, was very disappointing, so much so I won't be going back.
The Club Lounge was ok, but again disappointing mainly due to service...or lack thereof. The food for breakfast was quite poor too.
I have to admit that paying $380 per night for a King Club room that was SO dated, and was barely big enough to swing a cat, was very disappointing, so much so I won't be going back.
The Club Lounge was ok, but again disappointing mainly due to service...or lack thereof. The food for breakfast was quite poor too.
I am sure the hotel will get upgraded soon, it seems it was run down a bit under the Hyatt umbrella, then again its only recently that Adelaide hotel options have started to improve, the Stamford across the road is not much better.
Feb 1, 2010, 9:24 am
#36
Join Date: Jan 2009
Location: Melbourne Australia
Programs: IHG Royal Ambassador, Hyatt Gold Passport
Posts: 123
You probably need to be reading a bit more of FT, you should not be paying $380 a night unless its Clipsal weekend, Adelaide was a buy one get one free without certificate needed special at priority privilege in January and December
I am sure the hotel will get upgraded soon, it seems it was run down a bit under the Hyatt umbrella, then again its only recently that Adelaide hotel options have started to improve, the Stamford across the road is not much better.
I am sure the hotel will get upgraded soon, it seems it was run down a bit under the Hyatt umbrella, then again its only recently that Adelaide hotel options have started to improve, the Stamford across the road is not much better.
Feb 15, 2010, 8:53 pm
#37
Join Date: Mar 2009
Location: Sydney, Australia
Programs: VA Platinum, QF Lifetime silver (ex plat :(), Accor Gold, IHG Ambassador, PC Platinum, Starwood Gold
Posts: 809
choices choices..
Spoke to reservations today about my upcoming booking.
It is a PB stay, they have upgraded me to a River view room with club access, i was asking about possibility of having a suite instead of club.
She said that would be fine (at the moment there is availability, obviously no guarantee of that staying the same) but pointed out that the river view rooms do have a really lovely outlook from a high floor (21-23?), and the lounge is a great benefit. Whereas the suites are on a lower floor (i think levels 5-12) with a city view.
So it is a choice between having more space, around 70sqm, but no view and no club benefits, or having the view and club but just one 35sqm room.
We will have our 2 year old daughter so more space certainly would be nice, but its not an absolute necessity..
would really appreciate opinions from those of you who have stayed there
thanks
It is a PB stay, they have upgraded me to a River view room with club access, i was asking about possibility of having a suite instead of club.
She said that would be fine (at the moment there is availability, obviously no guarantee of that staying the same) but pointed out that the river view rooms do have a really lovely outlook from a high floor (21-23?), and the lounge is a great benefit. Whereas the suites are on a lower floor (i think levels 5-12) with a city view.
So it is a choice between having more space, around 70sqm, but no view and no club benefits, or having the view and club but just one 35sqm room.
We will have our 2 year old daughter so more space certainly would be nice, but its not an absolute necessity..
would really appreciate opinions from those of you who have stayed there
thanks
Feb 15, 2010, 10:32 pm
#38
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
Just came back from my IC Adelaide on PB for 3 nights. I am only a lowly PC Gold, so expectedly I was offered 1 King Bed city view and nothing more. Whilst I understand FTers mentioning the need for renovation, I actually think it is quite OK, even though it was dated. The bath room is perfectly fine and bed was comfortable. The mini-bar and room service prices is actually not that expensive, especially room service for Magnum only $4 (cost about the same as going to convenince stores 100m away).
Car parking is valet only (ie no self parking) and costs $27 per day. The concierge actually offered to pick up the luggage from my car in checking in, but I declined as I get used to carry my luggage. However, I let them pick up my luggage to the car when checking out.
My only complaint was the inconsistent newspaper offerings: I was only provided 1 night of newspaper, even though I stayed for 3 nights. I did mention it on the feedback form provided.
The pool is currently being renovated now, so I guess they will renovate the rest of the property over the next year or so.
Overall it is fantastic for PointBreaks stay, but I do understand that if people need to pay $250+ per night then they should expect a more modern decor.
Car parking is valet only (ie no self parking) and costs $27 per day. The concierge actually offered to pick up the luggage from my car in checking in, but I declined as I get used to carry my luggage. However, I let them pick up my luggage to the car when checking out.
My only complaint was the inconsistent newspaper offerings: I was only provided 1 night of newspaper, even though I stayed for 3 nights. I did mention it on the feedback form provided.
The pool is currently being renovated now, so I guess they will renovate the rest of the property over the next year or so.
Overall it is fantastic for PointBreaks stay, but I do understand that if people need to pay $250+ per night then they should expect a more modern decor.
Last edited by kamchatsky; Feb 15, 2010 at 10:37 pm
Mar 12, 2010, 5:00 pm
#40
Join Date: Sep 2000
Location: Australia Cathay Marco Polo Gold, Hilton Platinum VIP, Hyatt Gold Passport, Hertz Gold, PC Platinum, AMEX Centurion
Posts: 259
Upgarde for PC Plantimum on PB stay?
I will be staying in IC Adlaide next weekend. Will there be free upgrade for PC Platinum (not RA)??
Thanks
Thanks
Mar 12, 2010, 5:10 pm
#41
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
http://www.adelaidecc.com.au/uploads/access_carpark.pdf
IC Melbourne and CP Newcastle are the two properties that pretty much require valet or a long walk for 24x7 self parking.
Apr 3, 2010, 4:25 am
#42
Join Date: Sep 2003
Location: Terra Australis Cognita
Posts: 5,350
Stayed here on a Pointbreak for two nights last weekend. After reading the comments here and browsing through TripAdvisor I wasn't expecting too much, but all things considered I was mildly positively surprised.
Good!
- Got a river-facing room with a nice view out toward the rivers, parks and North Adelaide
- Not nearly as dated as I thought from the comments here. Sure, cutting-edge it isn't, but bedding, most bathroom fittings etc definitely dated from this millennium.
- First-ever octagonal hotel room I've stayed in
- First-ever trapezoidal minibar I've seen in -- but lots of space for our own stuff too.
- Location is reasonably handy to the city center and transport.
- Free newspaper on both days
Bad!
- Internet is an extortionate A$0.55/min, and while I managed to send off my mail and disconnect in 53 sec, at checkout they claimed I'd used it twice and was charged $3 and change.
- I asked concierge to book us on 2:30 PM SkyLink shuttle, she called them and told us it to wait at the Mercure (across the road) at 3 PM. I double-checked that I need to be there at 3, 30 min after it leaves, she said yes. The shuttle never showed up (I later verified that scheduled time to be at the Mercure is 2:39!) and we had to grab a cab
All in all, great value for a Pointbreak, but I wouldn't pay $200+ a night for this.
Good!
- Got a river-facing room with a nice view out toward the rivers, parks and North Adelaide
- Not nearly as dated as I thought from the comments here. Sure, cutting-edge it isn't, but bedding, most bathroom fittings etc definitely dated from this millennium.
- First-ever octagonal hotel room I've stayed in
- First-ever trapezoidal minibar I've seen in -- but lots of space for our own stuff too.
- Location is reasonably handy to the city center and transport.
- Free newspaper on both days
Bad!
- Internet is an extortionate A$0.55/min, and while I managed to send off my mail and disconnect in 53 sec, at checkout they claimed I'd used it twice and was charged $3 and change.
- I asked concierge to book us on 2:30 PM SkyLink shuttle, she called them and told us it to wait at the Mercure (across the road) at 3 PM. I double-checked that I need to be there at 3, 30 min after it leaves, she said yes. The shuttle never showed up (I later verified that scheduled time to be at the Mercure is 2:39!) and we had to grab a cab
All in all, great value for a Pointbreak, but I wouldn't pay $200+ a night for this.
Apr 4, 2010, 6:42 pm
#43
Join Date: Sep 2000
Location: Australia Cathay Marco Polo Gold, Hilton Platinum VIP, Hyatt Gold Passport, Hertz Gold, PC Platinum, AMEX Centurion
Posts: 259
My experience - PB x3 nights at IC Adelaide
Stayed here last month on PB x3.
On arrival: Nice greeting by staff and helped with luggage.
Got upgraded to RiverView room.
Reception helpful and knowledgable.
Very central location, directly opposite AVIS rental.
One block away from Thrifty and 10 minutes walk to Rundle Mall.
Room not very tired and looks good to me. Toilet clean and well maintained.
Kid's menu very good value for the price A$ 12 with lamb cutlet and a juice (room service).
Cons: My missed luggage from Qantas was left next to the Conceige in the lobby unattended - for an hour despite my repeated phone call to the reception asking them to inform me when the luggage arrived.
Definitely worth staying if using PB.
On arrival: Nice greeting by staff and helped with luggage.
Got upgraded to RiverView room.
Reception helpful and knowledgable.
Very central location, directly opposite AVIS rental.
One block away from Thrifty and 10 minutes walk to Rundle Mall.
Room not very tired and looks good to me. Toilet clean and well maintained.
Kid's menu very good value for the price A$ 12 with lamb cutlet and a juice (room service).
Cons: My missed luggage from Qantas was left next to the Conceige in the lobby unattended - for an hour despite my repeated phone call to the reception asking them to inform me when the luggage arrived.
Definitely worth staying if using PB.
May 12, 2010, 4:54 am
#44
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
Qantas InterContinental Adelaide Special Offer
For anyone wanting to go to Adelaide, just saw this offer which is actually pretty good. Not sure if this rate can be directly accessed via PriorityClub.com:
http://www.qantas.com.au/travel/airl...cial/global/en
InterContinental Adelaide Special Offer
Stay 2 consecutive nights at the beautiful, luxurious InterContinental Adelaide and receive a complimentary upgrade to a River View room and full breakfast for 2 daily. The InterContinental Hotel is exclusively positioned on the River Torrens, adjacent to the Adelaide Convention Centre, Casino and Festival Centre.
The hotel's 367 spacious guest rooms and suites are well equipped and feature expansive views of historical and cultural Adelaide. For dining enjoy modern award-winning Japanese cuisine in Shiki or the sumptuous buffet selections in Riverside Restaurant.
Whilst enjoying your stay at the InterContinental, why not experience the Adelaide Cabaret Festival (11 to 26 June 2010). Showing just across the road at the Adelaide Festival Centre, the Cabaret festival, now in its' 10th year has become one of the biggest cabaret events in the world with a host of spectacular acts from all across the globe. This year's main acts include Natalie Cole and Smoke and Mirrors. This event is not to be missed.
Special Offer
From $302* per 2 night stay or (from $146* per night) in a Superior Room, including complimentary upgrade to a River View room and full breakfast for 2 daily. This offer is only valid on a 2 night minimum stay.
Offer Valid From: 5 June to 31 August 2010.
Offer Ends: 30 June 2010, unless sold out prior.
Terms & Conditions
*Prices are per room per night and are inclusive of applicable taxes and charges. Availability is limited. For credit card payments, a fee of A$4.95 applies to all hotel bookings or a fee of NZ$5.75 applies to New Zealand hotel bookings. Prices quoted are correct as at 11 May 2010 and are subject to change. The Hotels Terms and Conditions applies. Qantas Holidays Limited ABN 24 003 836 459. Licence No. NSW - 2TA 003 004, VIC - 31288, QLD - TAG 740, WA - TA 510, SA - TTA 48 116.
http://www.qantas.com.au/travel/airl...cial/global/en
InterContinental Adelaide Special Offer
Stay 2 consecutive nights at the beautiful, luxurious InterContinental Adelaide and receive a complimentary upgrade to a River View room and full breakfast for 2 daily. The InterContinental Hotel is exclusively positioned on the River Torrens, adjacent to the Adelaide Convention Centre, Casino and Festival Centre.
The hotel's 367 spacious guest rooms and suites are well equipped and feature expansive views of historical and cultural Adelaide. For dining enjoy modern award-winning Japanese cuisine in Shiki or the sumptuous buffet selections in Riverside Restaurant.
Whilst enjoying your stay at the InterContinental, why not experience the Adelaide Cabaret Festival (11 to 26 June 2010). Showing just across the road at the Adelaide Festival Centre, the Cabaret festival, now in its' 10th year has become one of the biggest cabaret events in the world with a host of spectacular acts from all across the globe. This year's main acts include Natalie Cole and Smoke and Mirrors. This event is not to be missed.
Special Offer
From $302* per 2 night stay or (from $146* per night) in a Superior Room, including complimentary upgrade to a River View room and full breakfast for 2 daily. This offer is only valid on a 2 night minimum stay.
Offer Valid From: 5 June to 31 August 2010.
Offer Ends: 30 June 2010, unless sold out prior.
Terms & Conditions
*Prices are per room per night and are inclusive of applicable taxes and charges. Availability is limited. For credit card payments, a fee of A$4.95 applies to all hotel bookings or a fee of NZ$5.75 applies to New Zealand hotel bookings. Prices quoted are correct as at 11 May 2010 and are subject to change. The Hotels Terms and Conditions applies. Qantas Holidays Limited ABN 24 003 836 459. Licence No. NSW - 2TA 003 004, VIC - 31288, QLD - TAG 740, WA - TA 510, SA - TTA 48 116.
May 17, 2010, 6:10 pm
#45
Original Poster
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
Booked a room months ago for upcoming stay
still no upgrade showing in the booking
most other hotels upgrade ahead of time.
Being a long time client of this hotel I really have seen no attitude change since becoming IC.
on an aside
as that Qantas offer below is booked out of the QFF website would all points still be given on staying at this rate?
still no upgrade showing in the booking
most other hotels upgrade ahead of time.
Being a long time client of this hotel I really have seen no attitude change since becoming IC.
on an aside
as that Qantas offer below is booked out of the QFF website would all points still be given on staying at this rate?