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Old Oct 31, 2022, 4:19 am
  #121  
 
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 824
InterContinental Yokohama Pier8

InterContinental Yokohama Pier8

What is your IHG One Rewards status?
Diamond Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely.

Which room did you book and which upgrade did you receive?
Booked cheapest, received 1 King Bed Classic Minatomirai View Club (Former Club InterContinental City View Room).

How are the rooms?
45sqm. Interior design made me imagine the globe-trotter suitcase. Excellent view. Well done engineering review especially power plugs placement included USB power supplies is well considered. Also night lights placement is well considered. Bathrooms have electric privacy glass. No any difference between club room and deluxe room, other than the club benefits.

Video of 1 King Bed Classic Minatomirai View Club (Club InterContinental Bay View Room):

How is the exec. lounge?
400sqm. Huge lounge. Excellent food and beverage offerings (they have branch time from 11AM to 1PM) nice view. Friendly and excellent staff.

Video of Club InterContinental Lounge:


Hot canaps platter


Cold canaps platter


Breakfast tenderloin steak


How was the mini-bar?
No Champagne in the mini-bar (but in the “To order” mini-bar menu). And noteworthy, soft drinks are all free of charge for every guests! (Refill order requires a charge.)



Mini-bar slip

What was your welcome gift?
Japanese sweets, Chocolates, and Macaroons.

Did you receive fruit in the room?
Yes.

What was good?
++++++++++ Guest recognition (every staff very kindly care to me)
++++++++++ View
++++++++++ Rooms
++++++++++ Club Lounge
+++++ Security (requires card key from hotel entrance. Upon arrival, door staff open the door. Stay guest can open the entrance by room key.)
+++++ Free soft drinks of mini-bar for every guests.
+++++ Club Benefit included hotel exclusive cruise boat tour.

Video of harbour cruise tour:

What was bad?
- - - - - A little bit far from the train/subway stations.
- - - - - Small fitness facilities. No pool, sauna, and bath house.

Value for $ or One Rewards Points?
Yes, average 350USD per night for classic room is triple price of IC Yokohama Grand, but it has worth to pay.

Would you return?

Definitely. From my point of view, this hotel qualities and services are almost exceeded IC Osaka. One of the top InterContinental Hotel properties in the world.

Last edited by Raynyan; Oct 31, 2022 at 8:33 pm
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Old Nov 3, 2022, 3:01 pm
  #122  
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Barcelona

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, very much so.

Which room did you book and which upgrade did you receive?
Booked standard room on points. Given large multi-room suite, above the club.

How are the rooms?
Large two-sink bathroom, with separate bathtub and shower cabin. Two doors to the bathroom and both were soundproofed. Bal d'Afrique products. Separate salon, desk area, entrance area.

How was the mini-bar?
Pretty good, with a nice white Penedes wine that we enjoyed each day.

How is the exec. lounge?
Exceptionally good service and good F&B for the more part. Veuve Cliquot Champagne, cava and the usual Spanish wines, beer, etc. Food all day with some hot food at 17h. But the hot food was somewhat low class. That was the only knock I have on the club. The service was excellent all day and at breakfast. Eggs cooked to order and staff circulating at all times. Cava available at breakfast.

What was good and what was bad?
No one said anything about it, but parking was free. They parked my car and handed me the keys when they brought the bags to the room.

Our kids, who stayed at the Indigo, were welcome in the club when they visited.

Wow, the spa is really nice. Similar facilities to the Hilton LHR T5, but vastly better service.

Bad
Nothing

Value for € or IHG One Rewards Points? Would you return?
I will absolutely reward this great treatment with return visits. I was a regular at the W, but now I prefer the IC. Plus I booked during the recent discount points promo.
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Old Nov 4, 2022, 7:49 am
  #123  
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Join Date: Aug 2007
Location: PARIS (France)
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InterContinental Phuket Resort (1/2)

What is your IHG One Rewards status?
Diamond Royal Ambassador Inner Circle

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, we had a fantastic stay.

Which room did you book and which upgrade did you receive?
Booked best flexible rate, used for the first time the Rewards Wallet (confirmable suite upgrade, which was very easy to redeem) and received 1 Bedroom Club InterContinental Pool Villa.

How are the rooms?
Simply superb : 104 sqm.

Very elegant design, with wooden touch.
Bedroom with large and very comfortable bed.

Seating area.
Large smart TV with sound system and large selection of international channels.

Illy coffee espresso machine. Kettle.

Bathroom with bathtub, separate toilets and walk-in shower. Harnn Mystique toiletries.

Separate dressing area.

Superb private pool.


Very quiet. Very efficient air conditioning system.

Usb and electrical sockets next to the bed.

Free PressReader


How is the exec. lounge?
Simply superb. Very elegant design.
Seating area (that can be partially privatized).

Dining/bar area.

The club lounge serves excellent breakfast, afternoon tea and evenings spread with very nice selection of hot and cold canaps, fruits and salads.

Service is very attentive.


The club lounge has its own terrace with dining tables and deck chairs, and private pool, both with ocean view.

Atmosphere is quiet and elegant.

What was good and what was bad?
Good
Very friendly and professional staff, smiling and attentive service.
Superb resort, with sleek interior design, architecture and garden areas.
Superb spa with excellent (but expansive) massages.
Very impressed by the Michelin Thai restaurant.
Large number of pools (2 pools facing rooms on the hillside, one rooftop pool above the reception building, one Club InterContinental pool, one large pool facing the ocean), in addition of course of the beach.
Great Club InterContinental.
Free soft drinks minibar in Club rooms.


Bad
Nothing. The resort is simply just great.

Value for $ or IHG One Rewards Points? Would you return?
Yes, for quality of service, superb accommodations, great club lounge, restaurant, spa and pools.



Exterior



Lobby




Welcome drink on arrival

The Villa from outside









Dressing



Minibar and coffee station


Private pool








Welcome gift


Hillside area

Rooftop pool












Art passage (tunnel from Hillside to Ocean Side)

Ocean side







The beach








Club InterContinental











Breakfast





Afternoon tea






Clubs terrace

Clubs infinity pool

Evening spread






Last edited by nicolas75; Nov 5, 2022 at 2:31 pm
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Old Nov 4, 2022, 7:51 am
  #124  
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Posts: 10,981
InterContinental Phuket Resort (2/2)

Spa














Pinto restaurant








Temple


Pastry shop








Michelin Jaras restaurant













Fitness centre




Tennis court

Kids club

Electric buggy

Last edited by nicolas75; Nov 4, 2022 at 10:23 am
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Old Nov 5, 2022, 5:15 am
  #125  
 
Join Date: Jan 2018
Location: UK
Programs: SQ TPPS (24), Qatar Platinum, IHG Diamond Elite RA, ACCOR Diamond, Bonvoy Platinum, Hilton Diamond
Posts: 95
ANA Intercontinental Tokyo

Were you happy with the hotel/stay?
No

Which room did you book and which upgrade did you receive?
Booked a Classic Room and received a Classic Room (middle / high floor) as the 2-tier upgrade at; basically same room type and layout, same view, just different floor, that's all. I queried this twice during my stay and was told it was correct. The hotel GM has also since confirmed that their current Royal Ambassador Upgrade Policy is as follows:
Cosy Room -> Classic Room (middle floor)
Classic Room -> Classic Room (high floor)

How are the rooms?
Rooms have been renovated since my last stay pre-pandemic - they're much better appointed with lots of charging points and the bathroom is also a step up from before.

How is the exec. lounge?
The Lounge layout is the same with very helpful and attentive staff. I only managed to have breakfast and evening canaps there but both had a good spread and the staff were very attentive with their table service.

Did you receive a welcome gift?
Fruit Platter

How was the minibar?
Minibar was fully stocked from what I can see, but I did not really touch it so can't list out what it had.

What was good and what was bad?

-Good
I've always like the location of this hotel with the JR station being so close and lots of nice restaurants nearby. It also used to have a good connection to NRT airport with the Limousine Bus but that has been suspended due to the pandemic and is still not running.

Club Lounge is conducive both for working in if you need a quiet space, or for just relaxing.

-Bad
Have stayed a lot here pre-pandemic and always received really good room upgrades (suites). But it now seems that they're playing the same game that the IC Sydney at Circular Quay did previously, with a myriad of different descriptions for what is essentially the same room, which obfuscates the room upgrade policy. A 2-tier upgrade from a Classic Room, to another Classic Room was the last straw for me and I can't see myself rushing to return here anytime soon.

Value for $ or Priority Club Points?
Not really - there are plenty of other excellent properties (including other ICs) in the area at the same price-point, and given the new room upgrade policy, it is not good value in my opinion.

Would you return?
No
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Old Nov 7, 2022, 6:47 am
  #126  
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Marseille

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, as always.

Which room did you book and which upgrade did you receive?
Booked family room, given the usual Prestige Harbor Suite

How are the rooms?
Massive, with very high ceilings and windows that open fully to the harbor or over the terrace. Huge master bathroom with a standalone tub, and guest bathroom, next to the kitchen which has a second mini-bar. Clarins bath products.

How was the mini-bar?
Good and bad. They still have the Deutz Champagne, and a small ros, but no other alcohol other than one sad Heineken.

How is the exec. lounge?
No lounge here. They gave me a bar card for one drink and I kindly asked for it to be a drink for two and they complied. But I think that was exceptional. The bar is still excellent and still quite busy with the locals.

What was good and what was bad?
The Clarins spa is still excellent.
Breakfast was included for everyone and as it was sunny and beautiful each morning we had it outside.
We had a large welcome offering of a full bottle of ros, fruit and fruit juices, water, local cookies, etc., all served on the large dining table in the suite along with a nice hand-written card from the directrice.

Bad
Nothing

Value for or IHG One Rewards Points? Would you return?
Yes.
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Old Nov 16, 2022, 7:06 am
  #127  
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Willard Washington DC

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, as always.

Which room did you book and which upgrade did you receive?
Booked king premier, given the Abraham Lincoln Suite. https://washington.intercontinental....lincoln-suite/

How are the rooms?
Very large (1425 ft2/132 m2) and ornate suite with a lot of attention to quality. Salon with dining table for 8, butler pantry, bar, guest and master bathroom. Mini-bars and Nespresso both in bedroom and salon.

How was the mini-bar?
Pretty good with a wide selection of snacks and drinks.

How is the exec. lounge?
No lounge here. I was given a drink card for the Round Robin bar that was quite busy during my stay.

What was good and what was bad?
The best upgrade I've had here so far. I remember some years ago they tried to upsell me to this suite, but this time it was free. And I called them on the day of check out to extended my stay. Happily I was allowed to stay in this amazing suite.
Excellent classic room service dining with good food and menu.

Bad
Nothing

Value for $ or IHG One Rewards Points? Would you return?
Yes.
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Old Nov 20, 2022, 4:36 am
  #128  
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Join Date: Aug 2007
Location: PARIS (France)
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Posts: 10,981
InterContinental Estoril Cascais

What is your IHG One Rewards Club status?
Diamond Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay
Yes, very much, as always.

Which room did you book and which upgrade did you receive?
Booked cheapest rate, and received a 1 King Bed Premium Ocean View

How are the rooms?
Around 40sqm large
Very nicely designed
Seating area, desk.
Large TV with massive selection of international channels.

Nespresso machine. Kettle.

Large comfortable bed.
Phone/Radio with Bluetooth/charger


Bathroom with bathtub, separate walk-in shower and toilets. Byredo Bal d’Afrique toiletries

Very efficient air conditioning system.
Very pleasant view over the garden/pool and sea view

PressReader free online papers.

How is the exec. lounge?
N/A

What was good and what was bad?
GOOD
Very friendly and professional staff, smiling and attentive service.
Very nice room with elegant design.
Very good breakfast served at the restaurant with terrace
Very pleasant outdoor pool area (non heated pool), spa and indoor pool.

Very convenient from the airport (less than 30 minutes ride from airport) and to Lisbon (train station next to the hotel).

BAD
Nothing

Value for $ or IHG One Rewards ? Would you return?
I love the quiet and elegant boutique hotel atmosphere of the hotel, with quality of service at the level of very best Four Seasons hotels (ability to anticipate needs in a unintruisive way).
The hotel is indeed very pleasant, and swimming outdoors in November is quite a pleasure (water is chilly but weather was very sunny).

Detailed review with pictures

Last edited by nicolas75; Nov 23, 2022 at 2:53 am
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Old Dec 11, 2022, 3:28 am
  #129  
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Join Date: Aug 2007
Location: PARIS (France)
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Posts: 10,981
InterContinental Athens

What is your IHG One Rewards status?
Diamond Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, as always.

Which room did you book and which upgrade did you receive?
Booked cheapest advance rate and was upgraded to King Bed Acropolis View.

How are the rooms?
Around 35 sqm large

Seating area
Desk with EU and UK sockets.

Comfortable bed

Bathroom with bathtub. Byredo amenities.

View over Acropolis

Pretty old television set.
Large selection of International channels (but Arte channel was unfortunately not operating).
No Chromecast

Kettle and Nespresso coffee machine
No free PressReader

How is the exec. lounge?
Club lounge is temporarily located at Premire restaurant top floor.
Superb view and terrace.
Good breakfast.
Quite basic hot evening options.

What was good and what was bad?
GOOD
Very friendly staff: you are welcomed at this hotel like by friends.

BAD
Nothing, even if renovation of the club lounge is much expected.

Value for $ or IHG One Rewards Points? Would you return?
Yes, for the quality of service and accommodation.
Still Athens needs a Kimpton hotel in a more central area.
I have been told by Club staff that the hotel will undergo soon a complete renovation.

Detailed review with pictures
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Old Dec 21, 2022, 1:35 pm
  #130  
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Join Date: Aug 2007
Location: PARIS (France)
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Posts: 10,981
InterContinental Lisbon

What is your IHG One Rewards status?
Diamond Inner Circle Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes, excellent.

Which room did you book and which upgrade did you receive?
Booked cheapest rate, and received One Bedroom suite.

How are the rooms?
Very nice
66 sqm large
Separate bedroom with very comfortable bed.

Separate seating area.

Nice marble bathroom walk-in shower. Byredo Bal dAfrique toiletries.

2 closets
.
Flatscreen television with large selection of international channels.
No Chromecast.

Nespresso expresso machine, kettle
Elegant and warm conteporary design

Very quiet.
Lots of usb and power sockets next to the bed and desk.

PressReader free access.

How is the exec. lounge?
Very attentive staff.

Very good breakfast with la carte eggs menu, and evening cold/hot options.

What was good and what was bad?
Good
- Recently renovated hotel (lobby, club lounge, restaurant and rooms)
- Central location, 15 minutes walk to the Bairro Alto historical district. Metro station is at 5 minutes walk to the hotel
- Great attentive and smiling staff
- Very pleasant club lounge and suite.

Bad
- Nothing.

Value for $ or IHG One Rewards Point? Would you return?
Absolutely. InterContinental Lisbon is a very solid hotel for quality of accomodations and service.

Detailed review with pictures
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Old Dec 26, 2022, 7:52 pm
  #131  
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Saigon, Vietnam


Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very, back there after my last visit almost exactly 3 years ago.

Which room did you book and which upgrade did you receive?
A bit complicated. Asked them about a suite. Since they now have myriads of room types they came back suggesting to book a standard room, get the RA upgrade and then pay for an upgrade to a 'real' suite - which I did.

How are the rooms?
Spacious Living room with 3 sofars, Bedroom. Bathroom with separate tub and shower and toilet and separate toilet next to living room

How is the exec. lounge?
Excellent, fully operational with breakfast, afternoon tea, happy hour. Good selection. I found some of the dishes for happy hour were a bit boring and tasteless, but service was absolutely perfect.

Did you receive a welcome gift?
Bottle of wine, relatively large fruit basket, a tray with nuts and raisins, chocolates, extra water

How was the minibar?
Average

What was good and what was bad?

-Good
Service
Lounge

-Bad
Nothing really

Value for $ or Priority Club Points?
Very good

Would you return?
I most likely will loose RA next year (not many stays this year). This will make me reconsider.
But as RA i absolutely would.
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Old Jan 1, 2023, 2:34 am
  #132  
Moderator: InterContinental Hotels and Germany
Original Poster
 
Join Date: Oct 2002
Posts: 6,559
Fellow Flyertalkers,

we would like to thank everybody for the contribution to this thread. As we are about to start a new year, we already have created a new thread for the experiences 2022. This new thread could be found here:

Please post your Royal Ambassador Experiences 2023

The overview has list of the post of the previous year(s), which link to the posts of 2021 or newer. We are closing the this thread for now and unstick it.

FLYGVA
co-moderator IHG Forum
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