Nov 2, 2015, 8:31 am
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Priceless Surprises Promotion
Apr 4, 2016, 8:29 am
#3331
Join Date: Apr 2016
Programs: IHG , Chase sapphire preferred, Amex
Posts: 2
Apr 4, 2016, 10:34 am
#3332
Join Date: May 2012
Programs: Skymiles
Posts: 13
Same as the others, on 3/29 I had 3 awards posted
I emailed IHG on 3/30 and got the reply same day.
I emailed IHG on 3/30 and got the reply same day.
Thank you for your follow-up email about the Priceless Surprise promotion and being one of our valued IHG Rewards Club Members.
Upon the conclusion of the promotion, there was an influx of concerns regarding this matter. Our Project Coordinators are still reviewing
the details. Please allow more time for this to be handled. Rest assured they are working on it and you will receive what you are due.
Thank you for your continued understanding and please wait for updates via email.
Regards,
Upon the conclusion of the promotion, there was an influx of concerns regarding this matter. Our Project Coordinators are still reviewing
the details. Please allow more time for this to be handled. Rest assured they are working on it and you will receive what you are due.
Thank you for your continued understanding and please wait for updates via email.
Regards,
Apr 4, 2016, 4:27 pm
#3333
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Apr 5, 2016, 10:22 am
#3334
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Here's the number for the person supposedly at the executive level that I spoke to:
1-801-887-7429
I was given 50k points after not receiving one of the ninety-four envelopes. The second time I spoke to him Hello World had claimed they sent 90 emails on a certain date. There was nothing and even funnier it was three days after I mailed them and mail isn't delivered on Sundays. So that means all 94 got there in less then two days (mailed at night around 8pm). The third time I spoke to him he said Hello World claimed they didn't receive any of my submissions. Wait which is it?
I had messaged and called HW and IHG both two days before the day the program expired.
1-801-887-7429
I was given 50k points after not receiving one of the ninety-four envelopes. The second time I spoke to him Hello World had claimed they sent 90 emails on a certain date. There was nothing and even funnier it was three days after I mailed them and mail isn't delivered on Sundays. So that means all 94 got there in less then two days (mailed at night around 8pm). The third time I spoke to him he said Hello World claimed they didn't receive any of my submissions. Wait which is it?
I had messaged and called HW and IHG both two days before the day the program expired.
He could not see my actual plays and just gave me the same amount I had won in the first 10 plays which is about the same ( I stupidly did not keep track of the wins)
Apr 5, 2016, 10:50 am
#3335
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,137
I got the 94 entries each for my wife and I after emailing HelloWorld in early March. My wife's 94 plays got her 55K, and 55.5K points posted shortly thereafter.
My 94 plays got me 59K, but only 39.5K points posted. Emails to HelloWorld and IHG were going nowhere.
I finally DM'd IHG on Twitter and got a response in 20 mins crediting the missing 19.5K points to my account as "goodwill".
My 94 plays got me 59K, but only 39.5K points posted. Emails to HelloWorld and IHG were going nowhere.
I finally DM'd IHG on Twitter and got a response in 20 mins crediting the missing 19.5K points to my account as "goodwill".
Apr 5, 2016, 12:12 pm
#3336
Join Date: Aug 2015
Posts: 4
DH and I both sent 94 entries each. I received 85 emails for a total of 53,000 points. He got 57 emails for 35,000 points. Still nothing posted. We wrote a list of our "prizes" as we went, having fun rolling a die to choose the elevator door. Nothing has posted to our accounts as of yet. DH must have called IHG this am because now my account is "locked" due to concern of my violating "Terms and Conditions." Has anyone else experienced this?
Apr 5, 2016, 4:32 pm
#3337
Join Date: Aug 2015
Posts: 4
Nope, he did not call (I had asked him to inquire). I was able to access a few days ago to check for points but now my account is locked. 
Apr 5, 2016, 11:01 pm
#3338
Join Date: Nov 2010
Location: ONT
Programs: AGR, UA, AA
Posts: 476
IHG has been known to lock accounts for random reasons. Did you use booking codes with past stays? Is this a virgin account or one with lots of points on it?
Apr 6, 2016, 8:50 am
#3339
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,269
If you used the same address and/or phone number as your spouse, it could have been flagged as a duplicate account.
Apr 6, 2016, 9:49 am
#3340
Join Date: Aug 2015
Posts: 4
Just opened the account recently, and I have no activity on it yet. It does have the same address as my husband's account. I will have to call and check on the situation.
Apr 6, 2016, 6:53 pm
#3341
Join Date: May 2005
Posts: 80
Free nights
Hi, I won a free night, but it never showed up. I contacted IHG, and they are asking for an email, which I never received. Has any of you got that email after you won the free night?
I have the screen shot, but they insisted the email. Really frustrated.
I have the screen shot, but they insisted the email. Really frustrated.
Apr 6, 2016, 7:12 pm
#3342
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Have you tried contacting helloworld?
Apr 7, 2016, 1:14 pm
#3343
Join Date: May 2002
Location: LEESBURG, VA, USA
Posts: 254
I had gotten 94 entries and the points won were over 50,000. However, only 1000 points have been credited to my account so far. My e-mails were in January so it has been several months. I have contacted Hello World many times and i have contacted IHG several times. Seems like i have been a bouncing ball between them. Hello World keeps telling me to go talk to IHG. IHG keeps telling me to go talk to Hello World. I am just tired now. I would appreciate it so much if someone can please tell me who to complain to.
Thanks.
Thanks.
Apr 7, 2016, 4:53 pm
#3344
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
I had gotten 94 entries and the points won were over 50,000. however, only 1000 points have been credited to my account so far. My e-mails were in January so it has been several months. I have contacted Hello World many times and i have contacted IHG several times. Seems like i have been a bouncing ball between them. Hello World keeps telling me to go talk to IHG. IHG keeps telling me to go talk to Hello World. I am just tired now. I would appreciate it so much if someone can please tell me who to complain to.
Thanks.
Thanks.
A few posts back I posted about getting a supervisor that was posted even earlier in this thread who took care of my missing points within minutes.
Let me go check post #3359
Here's the number for the person supposedly at the executive level that I spoke to:
1-801-887-7429
Apr 7, 2016, 7:18 pm
#3345
Join Date: May 2001
Location: RSW/FMY
Programs: All, but no status!
Posts: 754
Under NO CIRCUMSTANCES should anyone waste even five seconds dealing with HelloWorld, inc. That company WAS the contest administrator, but is no longer the contest administrator; responsibility now lies with the Sponsor, Six Continents Hotels aka IHG.
Even though my family won several free nights, I agree justcome-- very frustrating indeed.