Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Priceless Surprises Promotion
#3317
Join Date: Nov 2014
Posts: 39
I finally received my second free night over the weekend. I had no issue claiming the first free night back in January or the $50 gift card last month. But IHG has been unable issuing me the second free night due to technical issue the past 1.5 months, they tried issuing on their side multiple times, but it doesn't update the free night status. It seems their IT finally resolve the technical glitch and the representative is able to finally issue it into my account. I have 10 missing plays, but I'm content with the cat B prizes and free points I've already received, not going to wast my time to chase additional 10x 500 pts.
Similar--I was not able to access four of my plays and have no idea what happened to my $50 GC. When the prize page appeared, it said that I would receive an email with instructions on how to claim the GC, however, two weeks later and still nothing. I am kicking myself for not taking a screenshot. Has anyone else received their GC prize?
#3318
Join Date: Oct 2010
Programs: AS gold
Posts: 228
Sent in 94 entries in December. No plays from Hello World. After 4 useless email exchanges with them, and another 4 with IHG Customer Support, called customer support on the phone yesterday, spoke to a supervisor, and 24 hours later, IHG deposited 50K miles directly into my account.
#3319
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Sent in 94 entries in December. No plays from Hello World. After 4 useless email exchanges with them, and another 4 with IHG Customer Support, called customer support on the phone yesterday, spoke to a supervisor, and 24 hours later, IHG deposited 50K miles directly into my account.
#3320
Join Date: Aug 2011
Posts: 19
Here's the number for the person supposedly at the executive level that I spoke to:
1-801-887-7429
I was given 50k points after not receiving one of the ninety-four envelopes. The second time I spoke to him Hello World had claimed they sent 90 emails on a certain date. There was nothing and even funnier it was three days after I mailed them and mail isn't delivered on Sundays. So that means all 94 got there in less then two days (mailed at night around 8pm). The third time I spoke to him he said Hello World claimed they didn't receive any of my submissions. Wait which is it?
I had messaged and called HW and IHG both two days before the day the program expired.
1-801-887-7429
I was given 50k points after not receiving one of the ninety-four envelopes. The second time I spoke to him Hello World had claimed they sent 90 emails on a certain date. There was nothing and even funnier it was three days after I mailed them and mail isn't delivered on Sundays. So that means all 94 got there in less then two days (mailed at night around 8pm). The third time I spoke to him he said Hello World claimed they didn't receive any of my submissions. Wait which is it?
I had messaged and called HW and IHG both two days before the day the program expired.
#3321
Join Date: Feb 2009
Location: South Florida
Programs: SPG,Marriott,Hilton,Delta,US airways,Hyatt,Fairmont,American A,Priority Cub,Discovery,etc
Posts: 255
Free night ONLY in the USA??
I won a free night on this promo and tried to book at a Cancun property. After not being able to do it myself online, I called and on the second call was told it is only valid in the USA. Is anyone aware or been told this?Thank you.
#3322
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
#3324
Join Date: Mar 2013
Location: In the ATL
Posts: 156
On 3/29 I got 4 awards for a total of 8500 points in my IHG account. I sure hope that this is not all of it, as I will be calling IHG if nothing else shows up in the next couple of weeks.
#3326
Join Date: Aug 2009
Location: PHL
Programs: UA 1P / *A Gold, SPG Plat, Club Carlson Concierge, Amtrak S+
Posts: 55
For those who won a Free Night, what's the expiration date? I noticed under my account (which still shows it at 0) that the expiration is listed as 10/1/16. I thought I saw many pages back that someone was able to get theirs extended to 12/31/16. Can peeps confirm?
#3327
Join Date: Jul 2003
Location: Wine Country, Finger Lakes
Programs: LFFRS BOD
Posts: 1,355
Got this message from Hello World today...Thank you for your email. We have sent your information over to IHG's Customer Service Team. They are investigating the issue with your points and are the team responsible for point fulfillment.
TIME FOR A PHONE CALL !
TIME FOR A PHONE CALL !
#3328
Join Date: Sep 2013
Location: RIC
Posts: 10
Wrapping up missing entries
Took a few emails to HW and a couple to IHGrewards. In the end, 4500 points for my 9 missing entries were posted. Now turning attention to DW 34 missing entries…
#3329
Join Date: Aug 2009
Location: PHL
Programs: UA 1P / *A Gold, SPG Plat, Club Carlson Concierge, Amtrak S+
Posts: 55
Thanks. After 3 painful calls, I can finally say they were loaded. First call resulted in the Rep saying I had until April 15 to use them when it clearly wasn't even deposited in my account
#3330
Join Date: Dec 2011
Location: NYC
Posts: 79
I got all 94 plays after emailing HelloWorld (supposedly, because I didn't count how many times I was able to play) and won a total of 59k points if my numbers are right, did them all on 3/15. I never got any individual emails for plays, just a single response from HW that they had credited me 94 on the link they sent in response.
On 3/29 I got 4 awards for a total of 8500 points in my IHG account. I sure hope that this is not all of it, as I will be calling IHG if nothing else shows up in the next couple of weeks.
On 3/29 I got 4 awards for a total of 8500 points in my IHG account. I sure hope that this is not all of it, as I will be calling IHG if nothing else shows up in the next couple of weeks.