How does EU261 handle multi day trips?
Mar 16, 2024, 2:16 pm
#1
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How does EU261 handle multi day trips?
We are traveling as a family CHS-LHR (3 days) - LHR-BRU-FCO (13 days) - FCO-BRU-JFK - EWR-CHS
It is really only the FCO-BRU-JFK-EWR-CHS I have a question about
FCO-BRU is a Sunday (staying at the airport Sheraton)
BRU-JFK and EWR-CHS is a Monday
Is there any intermediate steps or as long as they get me to CHS on time on Monday they have met the requirements of EU261?
I am not anticipating any issues and would rather not be any issues - this is mainly for my own curiosity....especially if the BRU-JFK plane is late and we can't get to EWR in time for that flight...who is at fault and lord knows what i would have to do to prove it....
Yes, I know it is a train wreck, but trying finding 3 business saver fares for the same days...take what you can get....I am really hoping for schedule changes and get a better routing, but so far nothing....
It is really only the FCO-BRU-JFK-EWR-CHS I have a question about
FCO-BRU is a Sunday (staying at the airport Sheraton)
BRU-JFK and EWR-CHS is a Monday
Is there any intermediate steps or as long as they get me to CHS on time on Monday they have met the requirements of EU261?
I am not anticipating any issues and would rather not be any issues - this is mainly for my own curiosity....especially if the BRU-JFK plane is late and we can't get to EWR in time for that flight...who is at fault and lord knows what i would have to do to prove it....
Yes, I know it is a train wreck, but trying finding 3 business saver fares for the same days...take what you can get....I am really hoping for schedule changes and get a better routing, but so far nothing....
Mar 18, 2024, 3:33 pm
#2
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We are traveling as a family CHS-LHR (3 days) - LHR-BRU-FCO (13 days) - FCO-BRU-JFK - EWR-CHS
It is really only the FCO-BRU-JFK-EWR-CHS I have a question about
FCO-BRU is a Sunday (staying at the airport Sheraton)
BRU-JFK and EWR-CHS is a Monday
Is there any intermediate steps or as long as they get me to CHS on time on Monday they have met the requirements of EU261?
I am not anticipating any issues and would rather not be any issues - this is mainly for my own curiosity....especially if the BRU-JFK plane is late and we can't get to EWR in time for that flight...who is at fault and lord knows what i would have to do to prove it....
Yes, I know it is a train wreck, but trying finding 3 business saver fares for the same days...take what you can get....I am really hoping for schedule changes and get a better routing, but so far nothing....
It is really only the FCO-BRU-JFK-EWR-CHS I have a question about
FCO-BRU is a Sunday (staying at the airport Sheraton)
BRU-JFK and EWR-CHS is a Monday
Is there any intermediate steps or as long as they get me to CHS on time on Monday they have met the requirements of EU261?
I am not anticipating any issues and would rather not be any issues - this is mainly for my own curiosity....especially if the BRU-JFK plane is late and we can't get to EWR in time for that flight...who is at fault and lord knows what i would have to do to prove it....
Yes, I know it is a train wreck, but trying finding 3 business saver fares for the same days...take what you can get....I am really hoping for schedule changes and get a better routing, but so far nothing....
For the NYC transfer, the min. connecting time (MCT) is 4 hours so if the delay puts you below that threshold just call the Global Services line and they'll sort it out without an issue. And I'm guessing as a GS member, you shouldn't have too many issues getting rebooked even if the delay made the connection time go to 4h05 or something and you misconnected.
Please feel free to PM me with more details though as I haven't been able to replicate the fare on UA and therefore might have made some errors in my assumptions.
Mar 20, 2024, 7:12 am
#3
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Assuming the following: You are traveling on a single ticket with departure city CHS and arrival city FCO with a stopover in LON and a long layover in BRU. The answer is quite simple actually. The only two points that matter regarding compensation are 1. Time of arrival at final destination (CHS), and if there was a cancellation, 2. Time of new departure from FCO. Just as a normal EC261 claim.
For the NYC transfer, the min. connecting time (MCT) is 4 hours so if the delay puts you below that threshold just call the Global Services line and they'll sort it out without an issue. And I'm guessing as a GS member, you shouldn't have too many issues getting rebooked even if the delay made the connection time go to 4h05 or something and you misconnected.
Please feel free to PM me with more details though as I haven't been able to replicate the fare on UA and therefore might have made some errors in my assumptions.
For the NYC transfer, the min. connecting time (MCT) is 4 hours so if the delay puts you below that threshold just call the Global Services line and they'll sort it out without an issue. And I'm guessing as a GS member, you shouldn't have too many issues getting rebooked even if the delay made the connection time go to 4h05 or something and you misconnected.
Please feel free to PM me with more details though as I haven't been able to replicate the fare on UA and therefore might have made some errors in my assumptions.
BRU-JFK is on SN
EWR-CHS is on UA
14 hours layover in BRU
9 hour Layover in JFK/EWR
all 3 of us are on 1 ticket (award) using the excursionist perk for LHR-FCO
Mar 20, 2024, 1:23 pm
#4
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Others can advise you better than I about the provisions of EU 261 should the need arise for you to make a claim (I've been on many flights that were covered by EU 261, but these flights have never been significantly delayed), but it seems to me that the greatest complication in your case is the fact that you and your family are traveling on award tickets.
Mar 20, 2024, 7:07 pm
#5
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Mar 20, 2024, 7:13 pm
#6
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How are you planning to get from JFK to EWR? Taxi/Uber? One-way car rental? Public transportation?
Mar 20, 2024, 8:38 pm
#7
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Same for the BRU-JFK/EWR-CHS does the change of airport etc - trigger a second travel event
That said the EWR-CHS is at 9pm (last flight) and is sometimes iffy - so, again the question about is that even part of EU261 as it is purely domestic after a 9hour layover - if that flight is cancelled and we fly the next morning does that count as EU261 or because SN got us to JFK and we had 9 hours, then everyone is off the hook as far as EU261?
Mar 20, 2024, 8:38 pm
#8
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Mar 21, 2024, 3:21 am
#9
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EU air passenger rights apply:
- If your flight is within the EU and is operated either by an EU or a non-EU airline
- If your flight arrives in the EU from outside the EU and is operated by an EU airline
- If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline
- If you have not already received benefits (compensation, re-routing, assistance from the airline) for flight related problems for this journey under the relevant law of a non-EU country.
If SN gets you to JFK on time then that's it on their part. Any further delay is not in their control. Now, if SN's flight to JFK was delayed overnight (or if your FCO-BRU was delayed and you misconnected to JFK) and you subsequently miss the connection at Newark, then SN would be liable.
https://web.archive.org/web/20190723...for-consumers/ (emphasis mine)
The ruling means passengers of non-EU airlines, who had experienced a delay on the first leg of a flight, which caused them to miss a connecting flight and, as a result, arrived at their final destination at least three hours late can claim compensation of up to €600 euros whether the final destination is within or outside the EU.
I guess in theory, a delay or issue with the UA service could fall under EC261 (since your final destination is on the same ticket ex-EU) but that'd be on UA not SN.
Mar 21, 2024, 9:13 am
#10
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There's no compensation if your leisurely overnight in BRU is screwed up by a flight delay on FCO-BRU. Final destination is all that matters for that.
If UA merely cancels EWR-CHS, they should indeed be liable for EC261 compensation, but I doubt that they will pay willingly.
If BRU-JFK arrives so late that you miss the flight from EWR, then SN would be liable. They also might not be too willing, but it's at least more of an open-and-shut case.
All airlines involved will claim "extraordinary circumstances" if customs, Uber, traffic, etc. cause you to miss your flight from EWR even though the flights had minor delays.
If UA merely cancels EWR-CHS, they should indeed be liable for EC261 compensation, but I doubt that they will pay willingly.
If BRU-JFK arrives so late that you miss the flight from EWR, then SN would be liable. They also might not be too willing, but it's at least more of an open-and-shut case.
All airlines involved will claim "extraordinary circumstances" if customs, Uber, traffic, etc. cause you to miss your flight from EWR even though the flights had minor delays.
Mar 21, 2024, 9:17 am
#11
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No, i am wondering if EU261 treats them as one long travel or because there is a 14hr layover in BRU, is that 2 separate travel instances
Same for the BRU-JFK/EWR-CHS does the change of airport etc - trigger a second travel event
That said the EWR-CHS is at 9pm (last flight) and is sometimes iffy - so, again the question about is that even part of EU261 as it is purely domestic after a 9hour layover - if that flight is cancelled and we fly the next morning does that count as EU261 or because SN got us to JFK and we had 9 hours, then everyone is off the hook as far as EU261?
Same for the BRU-JFK/EWR-CHS does the change of airport etc - trigger a second travel event
That said the EWR-CHS is at 9pm (last flight) and is sometimes iffy - so, again the question about is that even part of EU261 as it is purely domestic after a 9hour layover - if that flight is cancelled and we fly the next morning does that count as EU261 or because SN got us to JFK and we had 9 hours, then everyone is off the hook as far as EU261?
Mar 21, 2024, 3:43 pm
#12
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https://europa.eu/youreurope/citizen...r/index_en.htm
If SN gets you to JFK on time then that's it on their part. Any further delay is not in their control. Now, if SN's flight to JFK was delayed overnight (or if your FCO-BRU was delayed and you misconnected to JFK) and you subsequently miss the connection at Newark, then SN would be liable.
https://web.archive.org/web/20190723...for-consumers/ (emphasis mine)
I guess in theory, a delay or issue with the UA service could fall under EC261 (since your final destination is on the same ticket ex-EU) but that'd be on UA not SN.
If SN gets you to JFK on time then that's it on their part. Any further delay is not in their control. Now, if SN's flight to JFK was delayed overnight (or if your FCO-BRU was delayed and you misconnected to JFK) and you subsequently miss the connection at Newark, then SN would be liable.
https://web.archive.org/web/20190723...for-consumers/ (emphasis mine)
I guess in theory, a delay or issue with the UA service could fall under EC261 (since your final destination is on the same ticket ex-EU) but that'd be on UA not SN.
If UA merely cancels EWR-CHS, they should indeed be liable for EC261 compensation, but I doubt that they will pay willingly.
If BRU-JFK arrives so late that you miss the flight from EWR, then SN would be liable. They also might not be too willing, but it's at least more of an open-and-shut case.
All airlines involved will claim "extraordinary circumstances" if customs, Uber, traffic, etc. cause you to miss your flight from EWR even though the flights had minor delays.
If BRU-JFK arrives so late that you miss the flight from EWR, then SN would be liable. They also might not be too willing, but it's at least more of an open-and-shut case.
All airlines involved will claim "extraordinary circumstances" if customs, Uber, traffic, etc. cause you to miss your flight from EWR even though the flights had minor delays.
Thank you
Mar 21, 2024, 3:46 pm
#13
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As i acknowledged in the OP it is not probable, I just wanted to understand the rules that i have to play by....especially with EWR-CHS being iffy - It has already swapped from 737-900 to a 737-800 to a E170 in the past 2 months and still have 4 months to go - I take that flight all the time and it is extremely suspect during the summer