Originally Posted by
Hipplewm
FCO-BRU is on SN
BRU-JFK is on SN
EWR-CHS is on UA
14 hours layover in BRU
9 hour Layover in JFK/EWR
all 3 of us are on 1 ticket (award) using the excursionist perk for LHR-FCO
Others can advise you better than I about the provisions of EU 261 should the need arise for you to make a claim (I've been on many flights that were covered by EU 261, but these flights have never been significantly delayed), but it seems to me that the greatest complication in your case is the fact that you and your family are traveling on award tickets.