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Etihad First Class unable to book through AA

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Old Jan 13, 2016 | 11:27 am
  #1  
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Etihad First Class unable to book through AA

Hey what's up guys!

I'm a little new to flyertalk but my friend encouraged me to create a thread about my problem. I'll try to break it down with out too much fluff.

I'd like to fly first class in the A380 with Etihad Airlines from Abu Dhabi to London-Heathrow.

When I search on Etihad's Guest website I find the First Class spot available.
However, when I call AA they can only see the economy seats. I was wondering if anyone else has encountered this problem?

Coach doesn't seem too bad but I can't get over the chance to spend 40k points to fly in that A380 1st class flyness

Please help!

Thanks,

gcuillier
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Old Jan 13, 2016 | 11:31 am
  #2  
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There is already a 99 page thread on the subject here:
http://www.flyertalk.com/forum/ameri...solidated.html

Long story short... you need to call AA Australia. They can see the flights and book them.

Mark
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Old Jan 13, 2016 | 11:33 am
  #3  
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My guess is the main problem is you are seeing the Etihad award seat under "First Freedom." AA only has access to the Etihad award space in the "Guest First" category.

There have also been reports in the thread below of needing to call the AA Australia reservations line because of the AA USA having difficulty seeing space that shows up in "Guest First" category.

Follow here for more details: http://www.flyertalk.com/forum/ameri...es-2015-a.html
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Old Jan 13, 2016 | 11:43 am
  #4  
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Originally Posted by Duke787
My guess is the main problem is you are seeing the Etihad award seat under "First Freedom." AA only has access to the Etihad award space in the "Guest First" category.

There have also been reports in the thread below of needing to call the AA Australia reservations line because of the AA USA having difficulty seeing space that shows up in "Guest First" category.
Please be aware that it is basically a guaranteed certainty that you must call Australia to have the reservation created. Most then call the US office to pay the taxes/fees and have the ticket issued. This process is reliable and many people, myself included, have successfully employed this tactic.

Mark
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Old Jan 13, 2016 | 1:42 pm
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Thanks for the help guys! I'll try calling Australia AA!

Good stuff, and quick too!
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