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Old Nov 13, 2014 | 11:21 pm
  #1  
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Angry Delta upgrading non FF

Where would be the best place to post and issue about a change in Delta's upgrade policy, that shut out, many Diamond flyers over government travelers who are only a Silver or Gold level flyer?
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Old Nov 13, 2014 | 11:37 pm
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Do you have evidence of this change in policy? Do you have specifics of this supposed change and its implementations? You say many, what is this sample size?
As for what is the correct place to post this would be the Delta forum.

Originally Posted by Bketchum2002
Where would be the best place to post and issue about a change in Delta's upgrade policy, that shut out, many Diamond flyers over government travelers who are only a Silver or Gold level flyer?
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Old Nov 13, 2014 | 11:39 pm
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Bketchum2002 Welcome to FT

Upgrades are not a right of status or anything else
If you want to fly up the front just use your credit card to pay for the good seat
http://www.flyertalk.com/forum/delta...-skymiles-665/
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Old Nov 13, 2014 | 11:45 pm
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Yoshi212, I have the e-mail from Delta, confirming this policy. As I fly every week from Norfolk to San Diego, the two larges navy bases, I noticed this a few weeks ago. I pay $1100 and they (government) pays $550. I am Diamond and many of them are only Silver. The list of flyers from Atlanta is even larger, because a lot of them connect through there.
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Old Nov 13, 2014 | 11:52 pm
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http://www.flyertalk.com/forum/delta...olicy-gov.html

This thread can now be locked
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Old Nov 13, 2014 | 11:53 pm
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Why Mwenenzi? I feel people have the right to know what the policy is, and what it is not. Don't you?
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Old Nov 13, 2014 | 11:56 pm
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Would you be willing or able to post the letter to here or paraphrase the important points? I'm sure most of us would love to see how Delta spun this situation.
You pay 1100$ for an economy ticket to be upgraded? I see fares ranging from 170$ to 340$ (varying fare codes) as one way tickets from Norfolk to San Diego on Delta and similar fares on other airlines too.

Originally Posted by Bketchum2002
Yoshi212, I have the e-mail from Delta, confirming this policy. As I fly every week from Norfolk to San Diego, the two larges navy bases, I noticed this a few weeks ago. I pay $1100 and they (government) pays $550. I am Diamond and many of them are only Silver. The list of flyers from Atlanta is even larger, because a lot of them connect through there.
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Old Nov 13, 2014 | 11:57 pm
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FT has a policy of not having dual cross posts
http://www.flyertalk.com/help/rules.php#crossposting
http://www.internetbrands.com/ibterm....flyertalk.com
The Delta forum is best place for your question
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Old Nov 14, 2014 | 12:04 am
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Yoshi212, I forward you that e-mail....I really would like to get this info out to the public...Mwenenzi, you are correct...I am new here, and I can not even see my post under the "Delta" area.
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Old Nov 14, 2014 | 12:06 am
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Originally Posted by Bketchum2002
... I can not even see my post under the "Delta" area.
Click on the blue link in post 5. Its on the DL forum
Or "Quick links" on top right of the screen (works better on a real computer than a small phone screen)
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Old Nov 14, 2014 | 12:27 am
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I have read the email the OP forwarded to me and there is a bit of hyperbole going on here. The email states that YCA fares are treated as Y fares when it comes to upgrades. So a Diamond with a lesser fare will be outranked by a silver or gold status member on a YCA fare but also would be outranked by a silver or gold on a Y fare.

Basic breakdown is that it is all about the mighty dollar (fare code) and Delta wants the gov't contractors/employees to get their dollars and give priority to them in return.
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Old Nov 14, 2014 | 5:07 am
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Originally Posted by Mwenenzi
Bketchum2002 Welcome to FT

Upgrades are not a right of status or anything else
If you want to fly up the front just use your credit card to pay for the good seat
http://www.flyertalk.com/forum/delta...-skymiles-665/
Free elite upgrades are a published benefit in the DL FF program.
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Old Nov 14, 2014 | 5:14 am
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Originally Posted by MSPeconomist
Originally Posted by Mwenenzi
Bketchum2002 Welcome to FT

Upgrades are not a right of status or anything else
If you want to fly up the front just use your credit card to pay for the good seat
http://www.flyertalk.com/forum/delta...-skymiles-665/
Free elite upgrades are a published benefit in the DL FF program.
Subject to availability and the rules that Delta sets.... one of which has long been that a silver/gold on a full Y fare has priority. The OP is unhappy that DL is considering certain government fares to be full Y fares and, apparently, that our nations military may get an upgrade over him when they are traveling for work. The possibility of a free upgrade is a benefit, there is no guarantee.
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Old Nov 14, 2014 | 5:26 am
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Originally Posted by Adam1222
Subject to availability and the rules that Delta sets.... one of which has long been that a silver/gold on a full Y fare has priority. The OP is unhappy that DL is considering certain government fares to be full Y fares and, apparently, that our nations military may get an upgrade over him when they are traveling for work. The possibility of a free upgrade is a benefit, there is no guarantee.
Understood. I saw no reason here to attempt to summarize the T&C of the DL FF program versus pointing out that elites are entitled to upgrades according to the program rules if they decide not to purchase FC.

Last edited by MSPeconomist; Nov 14, 2014 at 12:46 pm Reason: typo
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Old Nov 14, 2014 | 5:57 am
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Originally Posted by Bketchum2002
Where would be the best place to post and issue about a change in Delta's upgrade policy, that shut out, many Diamond flyers over government travelers who are only a Silver or Gold level flyer?
Gov't travelers or not shouldn't be the big issue. ANY medallion that buys a Y fare, whether its a Silver/Gold/Platinum/Diamond on a Y-based fare (whether that is a discounted corporate fare, YCA, etc) will be auto upgraded at booking should the availability there in advance of a higher elite member on a lower fare basis.

This is no different than the policy that UA, previously CO had in place for years. And people were jumping up and down screaming how gov't fares are cheap, how dare those travelers take our upgrades, all of the IAD F cabins are full of gov't flyers etc. Well then sequestration happened and guess what? The upgrade rates didn't improve even though there was a moratorium on travel and few if any gov't travel flyers were booking flights.

And before everyone says about the image it conveys consider the following: 1) the gov't is a business and this is no different than corporate negotiated fares, 2) YCA fares are not cheap and in most cases travel officers require booking on the non YCA fares which are sometimes half the cost and more restrictive so the instances of YCA are grossly exaggerated (since most pax don't even know about the benefit let alone just choosing cheapest fare), 3) Maybe the Diamond on the ultra cheap fare should understand FCM which until people either buy First or higher fares, then Silvers on a Y will trump a Diamond. I've been 1K on UA and ran into the issue of getting passed over, and I've been Silver/Gold on UA and DL and booked on Y fares and got the upgrade. So I've had to deal with it both ways

So again is the issue just because its easier to point the finger at the gov't flyers (not considering corp travel) and really someone is just pissed because DL, AA, and UA all give priority to Y fares regardless of gov't, corp, bulk, etc??

Last edited by qukslvr619; Nov 14, 2014 at 6:06 am
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