Hello, new member here from the GTA.

Hello folks, new member here, looking forward to having some fun chats about travel.

Hi all, looking to talk more about travel and Credit Card Programs. Big fan of BoA and Citi here.

Long time lurker and now a first time poster! Looking to contribute to discussions regarding airline mileage discussions and possibly even asking a few of my own if they haven't been answered already!

Former credit card churner getting back into the points/miles game. Good to be back!

Happy new year everyone, been lurking for awhile now. Looking to discuss alot of flying tips and cc churning

Neee
 

In early 2024, Chase/United started the “Pay yourself back” program.
I have the United Explorer Mileage Plus card. I have enough points to cover two flight to Europe this year, and should be able to take advantage of this progam.
Unfortunately, I have not be able to, even though the customer support team also agrees that the flights I’ve purchased qualify.
Every time I contact them for help, they tell me there is nothing they can do and that the flights I’ve purchased should quality.
Shortly I will hit the 3-month time frame to transfer my miles into flight dollars.

Can someone offer advise around how I can escalate this beyond the basic customer service team?

Or has someone else had the same problem?

Thanks for any advice.

Ask in UA subforum.. https://www.flyertalk.com/forum/unit...leageplus-681/

Hello there! I am an student and basically a newborn for this site. Excited to learn and to explore about the airlines and its systems as i am academically into tours and travels too. Will be looking forward to more guidance for using this site properly.

Hello! I really like the trip reports of the forum and in the future maybe I will create some of my own.

Hi
 

Hi, brand new member here. I’m Nick and after a not so great experience with UA, I’ll be posting to ask some advice. I’m also kicking myself for never collecting miles before!