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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
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Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Feb 14, 2011, 6:06 am
  #46  
 
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Originally Posted by saad
while i have not been to the transit area myself, i have heard that transit without clearing immigration is possible for all airlines flying out of delhi....
+1..
IIRC, some other posters in this forum have done this and also managed to get their bags transferred from A - B airline..
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Old Mar 1, 2011, 2:09 am
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Originally Posted by abhilife2001
+1..
IIRC, some other posters in this forum have done this and also managed to get their bags transferred from A - B airline..
That's only going to be if the two airlines interline and your segments are on the same PNR.

Or else chances are your bags will get offloaded in DEL and you have to clear immigration simply to pick your bags up from the carousel and then check back into your sri lankan flight. [which may or may not allow e-checkin, and if its on a separate pnr the gate agent at your starting point wont be able to check you into that]
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Old Aug 7, 2011, 3:47 pm
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Transfer at DEL

Hi

Is two hours enough to transfer from domestic to international at T3?

I can buy such a connection on the same PNR, but I'd rather buy two separate tickets because of price and flexibility.

If two hours is not enough, is there really no hotel attached to the terminal or with an airport shuttle, where I could stay overnight?

I also consider staying overnight in Delhi, visiting Taj Mahal by early train and returning to Delhi the same evening. What would be a convenient hotel in Delhi regarding the trains both to Taj Mahal and the airport?

Thanks!
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Old Aug 8, 2011, 12:11 am
  #49  
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as a courtesy to other posters who have given this information multiple times on the india forum, i would suggest you do a search before posting a new thread....all you answers can be found in existing threads....

http://www.flyertalk.com/forum/india...onnection.html

http://www.flyertalk.com/forum/india...gh-del-t3.html

http://www.flyertalk.com/forum/india...ay-del-t3.html

http://www.flyertalk.com/forum/india...al-flight.html

http://www.flyertalk.com/forum/india...endations.html

http://www.flyertalk.com/forum/india...rnational.html

http://www.flyertalk.com/forum/india...n-already.html

http://www.flyertalk.com/forum/india...r-layover.html

http://www.flyertalk.com/forum/india...gra-delhi.html

http://www.flyertalk.com/forum/india...ehli-agra.html
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Old Aug 8, 2011, 11:06 am
  #50  
 
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Originally Posted by Keyser
as a courtesy to other posters who have given this information multiple times on the india forum, i would suggest you do a search before posting a new thread....all you answers can be found in existing threads....
Your advice is generally correct and thanks for pointing out the threads in question. I seem to have missed the one about the airport hotels. Sorry. This is my first visit to the India forum.

Let me still recap the answers as I've understood them. Sorry that not everything is clear to me still.

1. If I understand correctly, two hours should be enough to connect especially if you don't have to recheck baggage as I don't. Still, delays occur, and without a single PNR and inflexible tickets you always run a risk at having to purchase a prohibitely expensive additional one-way ticket.

2. The only hotel close to the airport seems to be the Radisson. I went to their site and they did have a rate of 10000 Rph (excluding taxes of about 20%) that includes airport transfers. Would not touch them with a long stick with those prices, especially in a low-cost country. Ibis and HI don't seem to be real airport hotels. Also, as this is FT, I'd prefer a chain with a good loyalty program like Hilton, Marriott or Accor hotels. Not sure how Radisson treats their loyal customers.

I still miss a recommendation of hotel regarding the trains both to Agra/Taj Mahal and the airport? What would be a decent hotel close to the New Delhi station? Ideally, would it be possible to walk to both the station and to the Metro to the airport? Or is it possible to take the train to Agra directly from the airport? I see it has a railway station.

Or maybe the culture in India is to just hop on a taxi whenever you need to go somewhere
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Old Aug 8, 2011, 1:21 pm
  #51  
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Originally Posted by tsastor
Or maybe the culture in India is to just hop on a taxi whenever you need to go somewhere
I stick to taking taxis -- or (better yet) calling up radio taxis -- around Delhi when I don't have a car. The same goes for pretty much any large city in India.

There is no rail line from the airport to Agra. You would have to use a regular railway station rather than the Delhi metro to get to/from Agra.

When DEL hotels are overpriced nowadays, there is the option of a pay-by-the-hour hotel facility at the airport itself. Combine that with a hired car for the hours there, and there's more bang for the buck than paying an inflated price for the Radisson in DEL.

[The Radisson Delhi (closest to the airport) is one of the properties where I have had the worst luck in trying to get in on a certain promotional rate discussed in the Hotel Deals thread relevant to the family of hotels. It works for the Radisson in Connaught Place quite regularly, however. Hope that helps even as it won't do anything in terms of frequent guest program credit.]
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Old Aug 8, 2011, 2:01 pm
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Originally Posted by tsastor
1. If I understand correctly, two hours should be enough to connect especially if you don't have to recheck baggage as I don't. Still, delays occur, and without a single PNR and inflexible tickets you always run a risk at having to purchase a prohibitely expensive additional one-way ticket.
2 hours is more than enough....i would suggest sticking with a single pnr....

Originally Posted by tsastor
2. The only hotel close to the airport seems to be the Radisson. I went to their site and they did have a rate of 10000 Rph (excluding taxes of about 20%) that includes airport transfers. Would not touch them with a long stick with those prices, especially in a low-cost country. Ibis and HI don't seem to be real airport hotels. Also, as this is FT, I'd prefer a chain with a good loyalty program like Hilton, Marriott or Accor hotels. Not sure how Radisson treats their loyal customers.
the hilton janakpuri is about 15-20 minutes away by cab....you could consider that as well....the airport hotel is another option....

Originally Posted by tsastor
I still miss a recommendation of hotel regarding the trains both to Agra/Taj Mahal and the airport? What would be a decent hotel close to the New Delhi station? Ideally, would it be possible to walk to both the station and to the Metro to the airport? Or is it possible to take the train to Agra directly from the airport? I see it has a railway station.
there is no good hotel walking distance from the train station....but the le méridien, shangri la, imperial & a few other good hotels are a 5-10 minute cab ride away....

you can take the metro from the airport to the train station....you will then have to catch the train to agra from there....
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Old Aug 8, 2011, 4:24 pm
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Originally Posted by GUWonder
I stick to taking taxis -- or (better yet) calling up radio taxis -- around Delhi when I don't have a car. The same goes for pretty much any large city in India.

When DEL hotels are overpriced nowadays, there is the option of a pay-by-the-hour hotel facility at the airport itself.
Thank you GUWonder, a couple of questions still if you don't mind. By calling up, do you mean phoning the taxi companies?

Would the pay-by-the-hour hotel facility be available for passengers that have not yet been able to check in? Can they be booked in advance?

Originally Posted by Keyser
the hilton janakpuri is about 15-20 minutes away by cab....you could consider that as well....
Great! I will certainly check that option.
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Old Aug 8, 2011, 11:48 pm
  #54  
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Originally Posted by tsastor
Thank you GUWonder, a couple of questions still if you don't mind. By calling up, do you mean phoning the taxi companies?
yes....there is a sticky thread in the india forum with taxi information....that will have some useful info....

Originally Posted by tsastor
Would the pay-by-the-hour hotel facility be available for passengers that have not yet been able to check in? Can they be booked in advance?
you can book the car from the hotel in advance but will probably end up paying 5 times more than you would if you booked a radio taxi....
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Old Sep 5, 2011, 12:02 pm
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An update may be in order...

I stayed at the Hilton Janakpuri as per keyser's recommendation. My pre-paid (non airconditioned) taxi took about 25 mins to the hotel in the afternoon and the cost was just 320 INR. As Hhonors Gold I was upgraded to the executive floor with a pool view. The lounge was great and I had a good rate although they apply a strange fixed luxury tax of 1300 INR instead of (the standard?) 10%.

Some words of warning though. The hotel does not accept Diners Club even though I had used it at hhonors.com to book the prepaid room. They then charged my Visa in Euros with their own currency transaction fee/rate without my permission. No biggie, but anyway! Going back I made the mistake of accepting the "hotel taxi" instead of e.g. Meru cabs. Of course the meter "broke down" on the way to the airport. I paid a flat fee of 500 INR which is of course still ok. The taxi driver appeared very pleased. The ride to the airport in morning traffic took about an hour and in very bad traffic it might become a real problem to catch your flight in time.

You could also take the metro to the airport (involving one change of trains) but I have no experience of that.

The Janakpuri Hilton is like a new Hilton anywhere; a contrast e.g. to the Mumbai Hilton which is a very old-fashioned ex-Le Meridien.
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Old Sep 8, 2011, 1:26 am
  #56  
 
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Delhi T3 International Arr to Domestic Dep (different tkts)

Hello,

I am taking Turkish flight from Istanbul to Delhi which arrives in Delhi at 4.10am. I am thinking to book an AirIndia domestic flight from Delhi to Hyd which leaves Delhi at 6.40am.

That means, I will have 2.30 hrs time to catch the domestic flight (by completing immigration check, baggage pickup, transfer to domestic departures, check-in, security screening, boarding) Is that 2.30 hrs enough for all these or will I need to be rushed ?

(these kind of scenario was not discussed in any old threads, I have checked all the pointers given by Keyser in http://www.flyertalk.com/forum/india...nsfer-del.html)

Thanks!
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Old Sep 9, 2011, 10:10 am
  #57  
 
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At that time of the day, you'll probably have more than enough time to make the transfer. However, keep in mind that if you buy different tickets, your luggage won't be interlined. In other words, if your bags are delayed, they will not be forwarded to the next destination (HYD).
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Old Sep 9, 2011, 3:24 pm
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Originally Posted by hyderago
if your bags are delayed, they will not be forwarded to the next destination (HYD).
actually a lot of airlines are pretty good with this....i've been in a couple of occasions where the airline has sent my luggage to my final destination, even though i was on different pnrs....
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Old Aug 23, 2012, 4:28 am
  #59  
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Originally Posted by andymell
I wanted to report on my recent DOM->INTL, 9W-LH transfer at the new Delhi airport (T3). I arrived at 23:00 for a 03:05 departure, as I booked my tickets before I knew that 9W was moving to the new terminal. This was fortunate, as the connection required about as much time as it would have in the old setup with the bus!

There is a channel for INTL->DOM transfers, where you enter immigration from the baggage clam for domestic. However, this only works if you already have your boarding pass for your International flight, and have checked your luggage through.

So, I had to go outside, all the way down to the far end of the terminal to find a lift signed as going to departures. The lift drops you in the visitors lounge. From there, you must exit the airport again, and get in one of the lines to enter the building. (These lines continue to move amazingly slowly.)

The real delay came during immigration/security. The immigration officers were moving slower than I've ever seen, but this didn't make much of a difference as once you got out of immigration you go straight into the security line. Immigration and security took about 1.5 hours. The entire transfer took 2.5.

So, I would not suggest a DOM->INTL transfer at Delhi!
What you have said is more or less still the case however there are a couple of changes:
1) Exiting baggage claim turn right and go all the way down the hallway. You will find an elevator labelled "Departures".
2) Two people standing immediately next to each other will independantly check your itinerary. For a long time. Even longer than usual. They will then ask you "do you want to go to departures?". Answer "yes" and they will let you walk to the elevator.
3) Take the elevator up one level to departures. On arrival you will be in a small glassed in room. There are a lot of people sitting there. I take it you are not allowed to leave the little glass room until your flight is open for checkin.
4) At the far corner of the little glass room is another guard. They will check your itinerary as did the people on the level below.
5) Once past this person/guard you will be in the departures area!
One last point: Don't try and use the First/Business immigration line with an airline gold card- the guy in front of me attempted this and was bounced quite rudely after he got to the immigration person in front.
One last last point- the currency exchange (Thomas Cook) after security is now closed and as such if you don't exchange your money prior to checking in you have to either spend it or take it home with you (there are no exchange points what-so-ever after security anymore).
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Old Sep 16, 2012, 12:02 pm
  #60  
 
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Query

Hi, I'll be flying CCU-DEL on AI 23 and DEL-LHR on BA 142.

My question is this.

Will I be allowed to check in bags from CCU straight to LHR or will I have to re-check them in DEL.?

More info: The CCU-DEL and DEL-LHR tickets are on different PNR's.

Thanks.
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