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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Dec 31, 2016, 7:54 am
  #241  
 
Join Date: Dec 2016
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Thank You oliver2002
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Old Jan 1, 2017, 8:59 pm
  #242  
formerly gantid
 
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Hi,

thanks oliver2002, your information is excellent.

class of travel: J
BLR-DEL-IST-IAD

BLR-DEL AI 87/ TK 8479

DEL - IST TK 717

IST - IAD TK 7



I see that my AI flight is a designated International connector flight, so I am assuming I have to clear outbound immigration/customs check in BLR. I would greatly appreciate if you can confirm that.

I am also assuming that in DEL, I will just stay airside transit area.

thanks and best regards,

DD
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Old Jan 1, 2017, 9:03 pm
  #243  
formerly gantid
 
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sorry, the AI flight # is AI 173/TK 8479 BLR-DEL
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Old Jan 2, 2017, 12:26 am
  #244  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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It really depends on what the current policy of the immigration people at DEL is. Usually AI is told not to allow interline pax to do a direct transfer (DT) in DEL since February 2016. The policy may change. AI will check you thru in BLR. If the BLR-DEL segment gets a big 'D' printed on the BP by the system, you clear immigration in DEL, if it says 'I' you do it in BLR and get to do a DT in DEL. AI checkin agents have been briefed not to override the 'D'. They used to do that earlier.
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Old Jan 2, 2017, 12:42 am
  #245  
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Thanks oliver2002. I have plenty of time in DEL if I have to clear immigration/customs in DEL. I just didn't want to leave the terminal T3 and re-enter in DEL.

I will update after I get home on how the AI agents in BLR handle it during the checkin.

I am sure there will be some AI pax heading to SFO on this flight since this flight is supposed to be destined for SFO with a change of aircraft in DEL, so I will see how they are handled.
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Old Jan 2, 2017, 1:09 am
  #246  
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The AI pax will get BPs with an 'I' for BLR-DEL and 'T' for DEL-SFO. AI-AI in DEL always gets DT.
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Old Jan 11, 2017, 2:20 pm
  #247  
 
Join Date: Jan 2017
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I have the same question. I see that the OP never returned with answers to questions being asked to them.


My wife is flying out of CLT to AMD on this itinerary


CLT - JFK on Jet Blue. Connection time 1:59 hours at JFK
JFK - DEL on Air India AI102. Connection time 1:50 at DEL
DEL - AMD on Air India AI010


Now. Issue is. I had no idea the immigration and customs are done at DEL. Both AMD and DEL arrivals and departures are on International terminals. Where does the immigration happen?

She is travelling alone and on the return trip its the same way.


AMD - DEL on Air India AI014 Connection in DEL 1:55
DEL - JFK on Air India AI101. Connection time at JFK 7:24
JFK - CLT on Jet Blue


Where does she hand off her bags at departure? AMD or DEL?


I had no idea about her having to lug her bags with such short lay overs. I had ASSumed that the bags are a through check in and immigration/Customs for both Arrivals and Departures would be at AMD and someone told me that its DEL not AMD.


So. I have a couple of days to prep her and she is going to be pissed. I hope the $300 savings is worth it now come to think of it. We haven't used Air India in over a decade.
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Old Jan 11, 2017, 2:25 pm
  #248  
 
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Posts: 81
Posting again in this thread. Posted in wrong thread in the wrong forum. This is a DEL T3 transfer both ways.
======================
I have the same question. I see that the OP never returned with answers to questions being asked to them.


My wife is flying out of CLT to AMD on this itinerary


CLT - JFK on Jet Blue. Connection time 1:59 hours at JFK
JFK - DEL on Air India AI102. Connection time 1:50 at DEL
DEL - AMD on Air India AI010


Now. Issue is. I had no idea the immigration and customs are done at DEL. Both AMD and DEL arrivals and departures are on International terminals. Where does the immigration happen?

She is travelling alone and on the return trip its the same way.


AMD - DEL on Air India AI014 Connection in DEL 1:55
DEL - JFK on Air India AI101. Connection time at JFK 7:24
JFK - CLT on Jet Blue


Where does she hand off her bags at departure? AMD or DEL?


I had no idea about her having to lug her bags with such short lay overs. I had ASSumed that the bags are a through check in and immigration/Customs for both Arrivals and Departures would be at AMD and someone told me that its DEL not AMD.


So. I have a couple of days to prep her and she is going to be pissed. I hope the $300 savings is worth it now come to think of it. We haven't used Air India in over a decade.
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Old Jan 11, 2017, 2:40 pm
  #249  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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No lugging of luggage, both ways the luggage will checked to the final destination, customs and immigration will take place in AMD, in DEL she will transfer on the international side and not enter/leave the country there. AI 10 and 14 are hybrid flights.
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Old Jan 11, 2017, 2:49 pm
  #250  
 
Join Date: Jan 2017
Posts: 81
Originally Posted by oliver2002
No lugging of luggage, both ways the luggage will checked to the final destination, customs and immigration will take place in AMD, in DEL she will transfer on the international side and not enter/leave the country there. AI 10 and 14 are hybrid flights.

Whew !!!


Thank you so much Oliver2002. A huge burden off my chest. Had I been travelling with her, it wasn't an issue. But with her being alone, I did not want any issues.


Thanks again.
dvpatel is offline  
Old Jan 11, 2017, 2:57 pm
  #251  
 
Join Date: Jan 2017
Posts: 13
@dvpatel: Immigration and customs at first port of entry in India. In your case its Delhi. Collect bags, clear customs, follow domestic transfers and hand-over your bags to the AI transfer desk at T3. Sometimes AI staff shout and meet at disembarking passengers with tight connections.

Return: Bags checked through to the US in your case if on a single ticket. I am not sure about immigration though at AMD.

Hope this helps

Last edited by vahan; Jan 11, 2017 at 2:58 pm Reason: clarity
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Old Jan 11, 2017, 3:08 pm
  #252  
 
Join Date: Jan 2017
Posts: 81
@vahan,


That is a bit different than what Oliver2002 told me in my other thread. They said that AI010 and AI014 are hybrid international flights and hence the immigration/customs would be done at AMD both ways.
dvpatel is offline  
Old Jan 11, 2017, 3:09 pm
  #253  
 
Join Date: Jan 2017
Posts: 81
Thank you oliver2002. That is a huge help. I hope it goes as you mention. I was under that same impression/assumption when I was booking the ticket.


Thank you
dvpatel is offline  
Old Jan 12, 2017, 6:43 am
  #254  
 
Join Date: Jul 2011
Posts: 160
Originally Posted by dvpatel
@vahan,


That is a bit different than what Oliver2002 told me in my other thread. They said that AI010 and AI014 are hybrid international flights and hence the immigration/customs would be done at AMD both ways.
Oliver is right. AI0xx are the international flights (domestic segments) - immigration in both cases would be done at AMD.
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Old Jan 12, 2017, 8:29 am
  #255  
 
Join Date: Jan 2017
Posts: 81
Originally Posted by ethanhunt123
Oliver is right. AI0xx are the international flights (domestic segments) - immigration in both cases would be done at AMD.
Thank you Ethan.
dvpatel is offline  


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