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Old Sep 19, 2024 | 8:52 am
  #16  
89703511961
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Originally Posted by Keyser
Got it. The last time they agreed to give me compensation, it took over 6 months for me to get the refund. But that was in the old days when AI was under government control. Hopefully things will move faster now.
Yep, I don't think this is over yet. Though if I don't receive it in the time frame and after a couple follow ups I'll just do a partial charge back to cover the amount
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Old Sep 19, 2024 | 9:51 am
  #17  
PiperAtGatesofDawn
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Originally Posted by 89703511961
Food was covered, and the hotel was in the Terminal by the gates.

Air India staff (wrongly) said they could not leave the terminal and they had to sleep in the transit zone.

So I booked them the airside hotel - obviously far cheaper hotels outside the airport but apparently they weren't allowed to leave...
Good for you. I'm sure the money will come but you may have to remind them a few times.
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Old Oct 14, 2024 | 10:47 am
  #18  
89703511961
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Just an update. No refund came through and I chased Air India.

They say it was refused as no authorisation letter was sent. I've now sent the authorisation letter and they claim I will have the money in 7 working days.
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