Originally Posted by
89703511961
Food was covered, and the hotel was in the Terminal by the gates.
Air India staff (wrongly) said they could not leave the terminal and they had to sleep in the transit zone.
So I booked them the airside hotel - obviously far cheaper hotels outside the airport but apparently they weren't allowed to leave...
Good for you. I'm sure the money will come but you may have to remind them a few times.