Is it necessary to update security information?
Apr 24, 2016 | 6:27 pm
#1
Original Poster
Join Date: Aug 2012
Location: YYZ
Programs: AC E50K (*Gold), DL, CZ
Posts: 1,252
Is it necessary to update security information?
Hi,
I'm taking my first AI flights this summer (CDG-DEL, DEL-CMB) and under the manage bookings tab, I've tried entering the Sri Lanka ETA# and passport details numerous times, but the system keeps rejecting it (or it times out).
Should I call it in, retry online, or email customer service? I'm only transiting DEL, and will not step outside the sterile zone.
Thanks for any help you can provide.
I'm taking my first AI flights this summer (CDG-DEL, DEL-CMB) and under the manage bookings tab, I've tried entering the Sri Lanka ETA# and passport details numerous times, but the system keeps rejecting it (or it times out).
Should I call it in, retry online, or email customer service? I'm only transiting DEL, and will not step outside the sterile zone.
Thanks for any help you can provide.
