Hi,

I'm taking my first AI flights this summer (CDG-DEL, DEL-CMB) and under the manage bookings tab, I've tried entering the Sri Lanka ETA# and passport details numerous times, but the system keeps rejecting it (or it times out).

Should I call it in, retry online, or email customer service? I'm only transiting DEL, and will not step outside the sterile zone.

Thanks for any help you can provide.