6E "indigo plus"
#2
FlyerTalk Evangelist




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they are strict about the baggage allowance & seat selection is a good benefit so it may be worth spending the extra inr 600 or inr 1,500....
#5
Join Date: Oct 2006
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I already have a booking for later in the month. I assume I can do this at check-in? Or must it be online in advance?
Thanks for the very helpful heads up, by the way
Thanks for the very helpful heads up, by the way
#6
Join Date: Nov 2011
Posts: 1
Indigo Plus - a scam!
Don't believe they will give you a pre-allocated seat! Here is the reply from Indigo after they gave a way my grandson's "pre-allocated" seat to a CIP:
Dear Mr. Tigar,
Thank you for choosing IndiGo.
On the same note, thank you for your mail.
We regret for the inconvenience caused to you.
With regards to your mail, I would like to inform you that an amount of INR 600 is charged for Indigo plus which has the following benefits:
• Option to select seats in advance.
• Meal comprising of one food item and one non-alcoholic beverage. Customers will have the choice of choosing a veg meal or a non-veg meal.
• 5 kg additional baggage allowance.
Further, I would like to confirm that the amount has been charged for the service which has all the benefits mentioned above and not only for the seat allocation. However, it states that you may select your seat in advance depending on the availability of the seat and it does not specify any seat numbers.
Thus, we respectfully decline your request as we are not in a position to provide you any waivers. We hope you will understand the need of our policy.
Trust this clarifies.
For further assistance on fares, schedules and reservation information you can contact our call center at +91 9910 383838 or at toll free number 1800 180 3838 or visit our website www.goindigo.in.
Once again, thank you for choosing IndiGo. We look forward to serving you on board soon.
Best Regards
XXX XXXX
Customer Relations
Interglobe Aviation Limited ("IndiGo")
Tower C, 2nd floor, Global Business Park
Mehrauli Gurgaon Road
Gurgaon - 122002, Haryana
Fax: 0124-4068536
Web:- www.goindigo.in
Dear Mr. Tigar,
Thank you for choosing IndiGo.
On the same note, thank you for your mail.
We regret for the inconvenience caused to you.
With regards to your mail, I would like to inform you that an amount of INR 600 is charged for Indigo plus which has the following benefits:
• Option to select seats in advance.
• Meal comprising of one food item and one non-alcoholic beverage. Customers will have the choice of choosing a veg meal or a non-veg meal.
• 5 kg additional baggage allowance.
Further, I would like to confirm that the amount has been charged for the service which has all the benefits mentioned above and not only for the seat allocation. However, it states that you may select your seat in advance depending on the availability of the seat and it does not specify any seat numbers.
Thus, we respectfully decline your request as we are not in a position to provide you any waivers. We hope you will understand the need of our policy.
Trust this clarifies.
For further assistance on fares, schedules and reservation information you can contact our call center at +91 9910 383838 or at toll free number 1800 180 3838 or visit our website www.goindigo.in.
Once again, thank you for choosing IndiGo. We look forward to serving you on board soon.
Best Regards
XXX XXXX
Customer Relations
Interglobe Aviation Limited ("IndiGo")
Tower C, 2nd floor, Global Business Park
Mehrauli Gurgaon Road
Gurgaon - 122002, Haryana
Fax: 0124-4068536
Web:- www.goindigo.in
Last edited by Babu; Nov 8, 2011 at 6:01 am Reason: privacy
#8
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#9
Original Poster
Join Date: Jul 2005
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#10



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#11



Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,487
Based on tigar's post, I still don't know what, exactly, your Rs 600 buys you as far as the seat goes. Looks like... nothing! What a deal!
#12
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
Huh? This talks about the Indian authorities telling airlines to stop charging for extra leg room. That's not what 6E offers with "Indigo Plus".
Based on tigar's post, I still don't know what, exactly, your Rs 600 buys you as far as the seat goes. Looks like... nothing! What a deal!
Based on tigar's post, I still don't know what, exactly, your Rs 600 buys you as far as the seat goes. Looks like... nothing! What a deal!
Will the Government interfere if several people complain??
#13


Join Date: Oct 2010
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#15



Join Date: Dec 2004
Posts: 5,818
I just booked first row as well, and the seat number appears in the record shown on Indigo's web page.
I think there was some seat assignment problem or screwup specific to that reservation that led to the posted response above. Indigo is not the only Indian business that hates to give refunds under any circumstances. That may be why they're making money while Kingfisher isn't.
I think there was some seat assignment problem or screwup specific to that reservation that led to the posted response above. Indigo is not the only Indian business that hates to give refunds under any circumstances. That may be why they're making money while Kingfisher isn't.



