Contacting IC from the US?
Jun 6, 2010 | 12:54 pm
#1
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Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,416
Contacting IC from the US?
I am amazed at how difficult it is to contact the IC portion of AI. I have a webticket (in D class) for an IC operated flight in a few months. When you call AI they deny that it is even possible for a PNR to start with "R". It is one thing if they want to say "Oh, that is our IC branch, you need to call India directly." But they act as though it is impossible to have such a PNR.
Jun 6, 2010 | 9:36 pm
#2
Join Date: Mar 2009
Location: All over India
Programs: 9W Plat, Flying Blue Elite, HHonors Gold, Accor Le Club Plat
Posts: 814
From the US? Its a pain getting anything done with IC within India, AT THEIR OFFICE, for that matter! Sorry to be so negative, but unless you're lucky to have a really knowledgeable and helpful person take your call, you're going to be left spinning in circles...
Having said that, there are quite a few on this forum that might be able to give you specific direction. I for one can't, because I stay away from AI/IC as far as possible.
Having said that, there are quite a few on this forum that might be able to give you specific direction. I for one can't, because I stay away from AI/IC as far as possible.
Jun 7, 2010 | 8:48 pm
#4
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Join Date: May 1998
Location: Orange County, CA, USA
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They have provided me with India telephone number. I haven't tried yet. I am mostly concerned about getting assigned seats for my flight, so I tried email first.
Jun 8, 2010 | 9:02 am
#6
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,693
try the india phone number....if that doesn't get you anywhere then send me a pm....i'll try to get you in touch with someone who might be able to help....
Jun 8, 2010 | 10:53 am
#7
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Join Date: May 1998
Location: Orange County, CA, USA
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Posts: 6,416
The flight is codeshare with AI (DEL-KTM). You are correct that it is under 2 hours, but it is already sold out in all classes (for October).