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Terrible experience on AI (IC)

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Old Dec 2, 2009 | 11:50 am
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Originally Posted by Yaatri
Right. You make very goos points in response to being an apologist. Charge of an apologist is flayed when one has no other argument to present.
I don't know what was available o the day the OP flew MAA-CCU, but surely, he is aware of other choices, such as Indio, Spicejet, Jet, Kingfsher etc., some within 3 hours of the AI flight. Air India was the cheapest in a quick check I made at 10:20 p.m. for an itinerary the next day. It's likely that he cost was an important consideration, even more important than service. The times I have flown on Air India, I have found it to be no worse than U.S. and Europe based airlines (that I have flown on) with the exception of BA.

To rant on service when one's criteria were schedule and cost is rather puzzling to me, not having been served water instead of lemon juice notwithstanding.
+1
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Old Dec 2, 2009 | 11:51 am
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Originally Posted by cj001f
low fare? Every time I've compared recently AI/IC has been more expensive than 9W or IT. CCU-BKK they wanted 3x the fare. So they are more expensive and a poorer product than their Indian competitors.
And yes, this is my experience too...AI is def not the cheapest...I just chose not to fly with them...mostly...

As to Jet, yes I complain but they are still my mainline carrier...

As to the apologists, I really don't know what to say there...if you are happy, be done with it. i have flown many miles and I know what service levels should be...it's just not all there with India. We have to live with it, like we have to to live with many things there. Does not make our complaints inaccurate, just we hope improvements will come about.

Some likely, some not. Mostly not.
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Old Dec 2, 2009 | 12:04 pm
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Originally Posted by Yaatri
To rant on service when one's criteria were schedule and cost is rather puzzling to me, not having been served water instead of lemon juice notwithstanding.
I too was bothered by OP's mention of "lemon juice". I have been flying AI for decades and they do not serve "lemon juice". It seemed like an attempt to invent complaints. This one is simply not credible.

Originally Posted by cj001f
low fare? Every time I've compared recently AI/IC has been more expensive than 9W or IT. CCU-BKK they wanted 3x the fare...
Originally Posted by oontiveros
And yes, this is my experience too...AI is def not the cheapest...
Nobody has suggested that AI is always the cheapest. But sometimes they are. I just flew SIN-DEL on AI because on that day they were cheaper than other options, which included Jet, Kingfisher, and of course several international carriers. AI was not the cheapest on my return flight and I chose SQ. Malaysian was cheapest on other days but they didn't fit my schedule. So it goes with airfares.

Originally Posted by oontiveros
You guys obviously don't live in India...We have to take flights based on schedules.
Right. All those people who were filling Air Deccan planes were attracted by what else but an especially convenient schedule. Also there are so few flights along BOM-DEL that poor souls have to take whatever happens to be flying that week. And they are forced to drink lemon juice.

Last edited by aktchi; Dec 2, 2009 at 12:25 pm
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Old Dec 2, 2009 | 12:09 pm
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Originally Posted by aktchi
I too was bothered by OP's mention of "lemon juice". I have been flying AI for decades and they do not serve "lemon juice". It seemed like an attempt to invent complaints. This one is simply not credible.
Who cares??? he was referring to the point that they had water in a carton on the trolley and did not want to pass them out...

Anyway, I'll let the OP expand on that.

You know, this is getting quite boring. Fly on!

Best,

Oliver
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Old Dec 2, 2009 | 12:24 pm
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As for the lemon juice thing, my family and I were served that on LHR-BOM-LHR this past summer. It was more like lemonade, really (sweet flavored). And I think either 6E or SG (or both) also served it on HYD-DEL-MAA.

I don't know if IC serve it on their domestic routes since I've never flown them.
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Old Dec 2, 2009 | 12:44 pm
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Originally Posted by Mr. Bean
As for the lemon juice thing, my family and I were served that on LHR-BOM-LHR this past summer. It was more like lemonade, really (sweet flavored). And I think either 6E or SG (or both) also served it on HYD-DEL-MAA.

I don't know if IC serve it on their domestic routes since I've never flown them.
can we buy the AI/IC lemon juice in the United States
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Old Dec 2, 2009 | 12:54 pm
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Originally Posted by oontiveros
Who cares??? he was referring to the point that they had water in a carton on the trolley and did not want to pass them out...
Thousands of people read FT and I can't tell you who cares and who doesn't. Speaking only for myself, if 1/2 of a sentence is a fabrication or exaggeration, then the other 1/2 becomes less credible.

You know, this is getting quite boring.
Well, I have good news: participation in this forum is entirely voluntary.

Originally Posted by Mr. Bean
As for the lemon juice thing, my family and I were served that on LHR-BOM-LHR this past summer. It was more like lemonade...
I too have been served lemonade and lemon-favored water on many flights, but lemon juice would be something else and certainly not sweet. I don't know if OP in his personal life refers to lemonade as lemon juice; only he can clarify. When one is complaining, it is not good to be caught exaggerating.
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Old Dec 2, 2009 | 5:25 pm
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Originally Posted by oontiveros
Anyway, whatever, you have your opinions. Take it and be gone with it.
Originally Posted by oontiveros

You know, this is getting quite boring. Fly on!

Oliver
Indeed, quite boring, not to mention rude and arrogant. As aktchi has already pointed out, participation in this thread is not mandatory. If you decided to opt out, many here would even welcome the move.
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Old Dec 2, 2009 | 5:37 pm
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Originally Posted by aniruddh77
Two of my co-passengers are regular 9W fliers (have seen them before enough times), and they were acting like boors...
Originally Posted by oontiveros
As to Jet, yes I complain but they are still my mainline carrier...
Moving on

Originally Posted by oontiveros
And yes, this is my experience too...AI is def not the cheapest...I just chose not to fly with them...mostly...
Is it your contention that AI is never the cheapest?
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Old Dec 2, 2009 | 5:51 pm
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All airlines are bad if you are in a whining mood

Mr. aniruddh77's complaints are silly and a little snobbish. He complains about the Pilot's english-perhaps the pilot was not British educated a but I am quite sure that it was sufficient to communicate with the tower, the crew, and most of the passengers. "Lime water" is actually better for sickness and for swalloing tablets. If Mr. aniruddh77 felt unsafe about kids in exit row, he could have protested to the FAs instead of complaining in this forum-the FAs are not here to defend themselves.
I have travelled by practically every major airlines of the world and you can always find fault with some thing or other if you are in a foul mood. I have had terrible experience with Singapore Airlines, touted to be the best but was treated like a royalty by Aerofloat!
The only point I agree is the unruly running around of kids that seem to be prevelent in India-based airline flights, perhaps reflecting that more Indian families travel by "familiar" airlines rather than by "foreign" carriers (of course unless they are dirt cheap).
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Old Dec 2, 2009 | 5:58 pm
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Originally Posted by Gynob001
The only point I agree is the unruly running around of kids that seem to be prevelent in India-based airline flights...
Of course, the same is true of Indian weddings, concert halls, political meetings, stores and shopping malls, etc. Sometimes for better, sometimes for worse, that's what we are. Cheers.
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Old Dec 2, 2009 | 6:17 pm
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I do think the incessant harping on "lemon juice" is boring. Obviously the OP meant lemonade, not 100% juice from lemons. In any international forum, you can't assume an uniform vocabulary, you have to figure out what people mean.

Are we going to have spelling and grammar flames next?
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Old Dec 2, 2009 | 6:54 pm
  #58  
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I have never gone back to fly with AI after seeing a cockroach in the aircraft.
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Old Dec 2, 2009 | 7:51 pm
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Originally Posted by salfcl
I have never gone back to fly with AI after seeing a cockroach in the aircraft.
And you get mice on UA, DL and AA ..

http://www.eturbonews.com/732/mice-plane - united, AA
http://www.metro.us/us/article/2009/...6-82/index.xml - delta
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Old Dec 2, 2009 | 7:57 pm
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And this old (1999) article in Salon makes for fun reading.
http://www.salon.com/travel/diary/he...ter/print.html
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