Right. You make very goos points in response to being an apologist. Charge of an apologist is flayed when one has no other argument to present.
I don't know what was available o the day the OP flew MAA-CCU, but surely, he is aware of other choices, such as Indio, Spicejet, Jet, Kingfsher etc., some within 3 hours of the AI flight. Air India was the cheapest in a quick check I made at 10:20 p.m. for an itinerary the next day. It's likely that he cost was an important consideration, even more important than service. The times I have flown on Air India, I have found it to be no worse than U.S. and Europe based airlines (that I have flown on) with the exception of BA.
To rant on service when one's criteria were schedule and cost is rather puzzling to me, not having been served water instead of
lemon juice notwithstanding.
