Hyatt Grand Central New York REVIEW - MASTER THREAD
Jun 6, 22, 10:04 pm
#1306
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 8,807
Originally Posted by strickerj
That makes sense too. I actually stayed here back in 2001 on a school trip. It's sad to read how it's gone downhill.
grab and go market place (sorry not my thing or lines )is a big no go sadly
I opted for a mix of The Conrad Midtown,The Park Hyatt and a low end Marriott property all of which have good breakfasts
Lounge,restaurants,room service or I’m out otherwise
Jun 12, 22, 7:31 pm
#1307
Join Date: Feb 2018
Location: ZRH
Programs: LX, SK *G
Posts: 2,529
I'm there right now and have to sadly report the lounge is still closed. You now get a 15$ voucher for the food court... great.
There is really nothing Grand about this hotel anymore. Check-In area has been reduced in size with four desks left, half of the lobby is blocked and empty. The Check in process was meh at best, in addition double bedroom suite was not ready at 16:00. Was told I'd get an E-Mail once ready, which I did not get. Went to give luggage, the attitude of some employees seems to match the state of the hotel, I probably wouldn't be motivated working there either... Couldn't even find out if breakfast is a thing. It's as if they are not even trying. You can see some ressemblences of former glory shining through a bit, but the aftertaste is all that's left.
Came back after dinner to get the keys, luggage was not brought up to the room due to Covid rules. Ended up hauling it up myself, which is no big deal really. Was easier trying to locate any Bellboy or other member of staff.
Rooms are nice, but have seen better days. Minibar is empty, one of the cupboards is falling apart. It feels like they are missing some furniture, the living room is really empty and has lots of blank corners where I guess stuff used to be? Overall still not too bad and for 350$ per Person per Night for the double bedroom it's okay I guess. Next time I'm in New York I'll probably try another hotel.
There is really nothing Grand about this hotel anymore. Check-In area has been reduced in size with four desks left, half of the lobby is blocked and empty. The Check in process was meh at best, in addition double bedroom suite was not ready at 16:00. Was told I'd get an E-Mail once ready, which I did not get. Went to give luggage, the attitude of some employees seems to match the state of the hotel, I probably wouldn't be motivated working there either... Couldn't even find out if breakfast is a thing. It's as if they are not even trying. You can see some ressemblences of former glory shining through a bit, but the aftertaste is all that's left.
Came back after dinner to get the keys, luggage was not brought up to the room due to Covid rules. Ended up hauling it up myself, which is no big deal really. Was easier trying to locate any Bellboy or other member of staff.
Rooms are nice, but have seen better days. Minibar is empty, one of the cupboards is falling apart. It feels like they are missing some furniture, the living room is really empty and has lots of blank corners where I guess stuff used to be? Overall still not too bad and for 350$ per Person per Night for the double bedroom it's okay I guess. Next time I'm in New York I'll probably try another hotel.
Jun 12, 22, 9:30 pm
#1308
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 49,875
Originally Posted by Nick Art
Came back after dinner to get the keys, luggage was not brought up to the room due to Covid rules.
Jun 12, 22, 11:38 pm
#1309
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 8,807
Originally Posted by Kacee
Huh? You can fly cross-country without a mask, but they won't bring your bags up to the room? Calling bs on the "covid" excuse.
touching luggage 😷😳😮
He stood there glaring at us like get to work
So we did it ourselves!
Jun 12, 22, 11:54 pm
#1310
Join Date: Mar 2013
Location: Parts Unknown
Posts: 7,969
Originally Posted by 777 global mile hound
We had an Uber Driver that would not load his trunk with our luggage claiming he could get Covid
touching luggage 😷😳😮
He stood there glaring at us like get to work
So we did it ourselves!
touching luggage 😷😳😮
He stood there glaring at us like get to work
So we did it ourselves!
