Aventine

They messed up and can't be pleasant to be promised something and see it missing after midnight.
Write to the Andrew Ashdown, GM and see if he will make you right. If not, then complain to Consumer Affairs and get the SUA back at least. Maybe some points too.

moolman

Stayed here during a weekday stay and didn't use a SUA. As predicted by Aventine, I was upgraded to 805 suite even without a SUA. First time staying at the hotel. Probably will be my last time since I really do like the IC Parnas across the street better. The suite was definitely bigger than the Jr. Suite that I get upgraded at IC Parnas and had a way better view. 805 was high enough where I felt that people couldn't look in easily. You can definitely here the construction out in front but it didn't bother me. It's a great hotel and I enjoyed staying here. The sauna was free and it was good. But compared to IC Parnas, I didn't like the long walk through the subway to get to COEX. The breakfast sucks compared to IC Parnas, it's just smaller when compared to the main restaurant and less premium than the lounge breakfast at IC Parnas. The double elevators to get to your room and outside like IC LA is annoying. IC COEX has the best breakfast of the bunch, it just has more Korean choices. I can get eggs, bacon, etc at a Hyatt Place breakfast in the US...haha...

Aventine

Hyatts in Korea are just poor value for the money. This one was stingy and gave you a pretty low floor suite. Did they make high floors a premium now?

lowkeyflyer

Where do you recommend that's non-Hyatt? As a native Korean I feel like the Andaz is pretty decent

Aventine

Andaz is decent but it becomes Apgujeong party central and they sell their rooms and suites on Kakaotalk or Home shopping channels. Suites are hard to comeby on the weekends. I would not pay 500,000+ won for a night at Andaz though.


Four Seasons Seoul
Grand IC Parnas
voco Seoul
Sofitel Ambassador
Fairmont

joonee507

The best non-Hyatt in Seoul for me and my wife has been Josun Palace at Gangnam. Le Meridian at Myeongdong is also a recently-opened property that's really nice.

ElevatorEnthusiast

I feel like the hard product here looks much better in person than it does on the online photos. It definitely feels a step above the other properties in the city I've tried and is aesthetically more attractive than Josun Palace, the other Western points chain "true luxury" brand hotel I have tried.

Of course, properties like Josun Palace, Andaz, and Westin Josun have more around them that's walkable, besides Coex (which, at least for me, has an Egg Drop and a Shake Shack ;-)).

faboi0us

I stayed at both as well and agree with you. How did the breakfast compare for you between Park Hyatt Seoul and Andaz Seoul? We departed early so did not get to sample the Andaz breakfast.

ElevatorEnthusiast

The Park Hyatt breakfast (will write full review later after my stay) was better than the Andaz (though, the Andaz was still good) as they have true made-to-order eggs (Andaz is a selection of pre-made omelets - which taste better than they sound), made-to-order French toast, and much more thorough service (I couldn't even sip my water without them coming to refill it) - they checked on me about 17 times.

Aventine

I still think this is one of the poorer PH breakfasts in the whole world.

ElevatorEnthusiast

I generally really liked the Park Hyatt Seoul - pretty and comfortable - here are my impressions:

Pros:

• Used SUA (soon to expire) for a Park Suite - assigned 805 - at least, I wasn’t on the fourth floor
• Suite design is attractive with nice woods and stones
• Large windows are attractive with a very future-esque view, especially at night, with the video advertisements - it’s like I’m in Neo Seoul from Cloud Atlas (not really)
• Bed is very comfortable - plush mattress, plush covers, asked for a 2nd duvet, which got the covers really plush (original covers were fine, but not amazingly plush)
• Shower pressure from the rainfall head is fine / good
• Delivered both some fruits and a nice box of chocolates as a welcome gift
• Basically interior-connected to Coex and Starfield (walk a few feet outside to Exit 1 of Samseong Station)
• Breakfast at Cornerstone was very good - lovely drinkable yougurt, the thickest hot chocolate, very thorough service, great made-to-order French toast and omelet and special caviar and shrimp scrambled eggs, good hashbrowns, flaky croissants, great chocolate chunk muffins for dipping into the hot chocolate
• Offered 4 PM late checkout proactively

Neutral:

• I’m an elevator enthusiast, and even I felt the ups and downs of the elevator system are a bit much here

Cons:

• Something was wrong with my toilet - I wasn’t doing anything unnatural, but had to call Engineering two days in a row to unclog the tankless Vovo toilet to actually flush - the manager would come by to translate with the engineer and was friendly and efficient

I would return.

Photos:

Aventine

The original Superpotato elevators were cooler back in the day.

RoodyPooUS

Is there still construction, anyone know how long it will last?

lowkeyflyer

7 nights at Park Hyatt Seoul (SUA) vs 7 nights at Andaz Seoul (SUA).
Park Hyatt is $500 more than Andaz.
Which would you do?

askyamaz

Is this still an issue in 2024?

Trying to decide between the 3 hotels for the remaining time, visiting for touristy things. Already have a couple nights at Andaz (took a random shot).

My put off for GH is for this exact reason "general Globalist apathy and lack of any other Globalist amenities." and also hard to gauge how walkable from GH to the touristy neighborhoods.
My put off for PH is for the far away location from touristy things (not here on business) and inferiorness of PH brand compared to others.
My put off for Andaz is the pricing between cost of room and points, makes for very poor redemption psychology. But then lower cost cash pay makes me think it also has inferior offering. I guess it's the perception of value that comes into question.