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Thread: Park Hyatt Seoul REVIEW - MASTER THREAD
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Old Nov 21, 2023 | 5:38 pm
  #751  
Aventine
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Originally Posted by faboi0us
Here now on cash rate + Sua. Checked in close to midnight but requested a high floor prior. Received an xx05 on a high floor. Guest experience manager confirmed a rollaway would be set up but nothing was in the room upon arrival. Thanks to this thread I don’t have very high expectations.
They messed up and can't be pleasant to be promised something and see it missing after midnight.
Write to the Andrew Ashdown, GM and see if he will make you right. If not, then complain to Consumer Affairs and get the SUA back at least. Maybe some points too.
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