Change in Max Occupancy Using a TSU
Mar 23, 22, 8:06 pm
#1
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Join Date: May 2000
Location: Chicago
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Change in Max Occupancy Using a TSU
I am looking to use some TSUs at some properties in Europe. When I look at max occupancy the base/standard room is 2 but the room that the TSU books into hold 3 people. Does anyone know if these hotels will allow me to book the double occupancy room and then when the upgrade clears I can change it to 3 people?
Of course I will ask my concierge and/or the hotel but wanted to see if anyone else had experience with this?
TIA
Of course I will ask my concierge and/or the hotel but wanted to see if anyone else had experience with this?
TIA
Mar 23, 22, 8:16 pm
#2
Join Date: Sep 2020
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Posts: 3,541
Originally Posted by neo_781
I am looking to use some TSUs at some properties in Europe. When I look at max occupancy the base/standard room is 2 but the room that the TSU books into hold 3 people. Does anyone know if these hotels will allow me to book the double occupancy room and then when the upgrade clears I can change it to 3 people?
Of course I will ask my concierge and/or the hotel but wanted to see if anyone else had experience with this?
TIA
Of course I will ask my concierge and/or the hotel but wanted to see if anyone else had experience with this?
TIA
Mar 23, 22, 8:21 pm
#3
Join Date: Aug 2009
Location: SFO
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It is supposedly YMMV. I have had 100% success asking my concierge to increase the number of guests based on a higher max occupancy.
Mar 23, 22, 8:40 pm
#4
Join Date: Mar 2019
Programs: AA EXP; Hyatt Globalist; Hilton Diamond; Marriott Gold
Posts: 702
Originally Posted by tigerwong
It is supposedly YMMV. I have had 100% success asking my concierge to increase the number of guests based on a higher max occupancy.
Worst-case, you can cancel if it doesn’t work for whatever reason.
Mar 24, 22, 7:16 am
#5
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I think the hotel would be within its rights to charge extra for the third or whatever person, whether on a paid or award stay. IMO there would be less of a case for this if the suite upgrade were paid with cash or points.
Mar 24, 22, 7:19 am
#6
Join Date: Mar 2019
Programs: AA EXP; Hyatt Globalist; Hilton Diamond; Marriott Gold
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Originally Posted by MSPeconomist
I think the hotel would be within its rights to charge extra for the third or whatever person, whether on a paid or award stay. IMO there would be less of a case for this if the suite upgrade were paid with cash or points.
Mar 24, 22, 7:32 am
#7
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Originally Posted by hp12c
Agreed as long as it's their usual practice to charge more for additional occupants. You could figure out whether or not that's likely going to happen by doing a couple dummy cash bookings - one for the suite with 2 occupants, one for the suite with 3 occupants - and then you'd be able to see if there's any price difference between the two.
Mar 24, 22, 9:30 am
#8
Join Date: Aug 2012
Posts: 5,356
Ah, I've always just booked the standard room and updated the number of guests to whatever during the TSU application. The only time I had an issue was rather than 3, I was traveling with four and was unaware of the strict limitations with this hotel's suite. So, I just offered to cancel (it was a pure $$ stay) and book elsewhere, but the hotel "generously" offered to substitute a 2-bedroom unit without additional cost.
Mar 28, 22, 7:53 am
#9
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Thanks everyone for your thoughts. I like the idea of booking and if I don't like the outcome I can rethink my strategy.
