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-   -   Change in Max Occupancy Using a TSU (https://www.flyertalk.com/forum/hyatt-world-hyatt/2073086-change-max-occupancy-using-tsu.html)

neo_781 Mar 23, 2022 8:06 pm

Change in Max Occupancy Using a TSU
 
I am looking to use some TSUs at some properties in Europe. When I look at max occupancy the base/standard room is 2 but the room that the TSU books into hold 3 people. Does anyone know if these hotels will allow me to book the double occupancy room and then when the upgrade clears I can change it to 3 people?

Of course I will ask my concierge and/or the hotel but wanted to see if anyone else had experience with this?

TIA

coleslaw Mar 23, 2022 8:16 pm


Originally Posted by neo_781 (Post 34101515)
I am looking to use some TSUs at some properties in Europe. When I look at max occupancy the base/standard room is 2 but the room that the TSU books into hold 3 people. Does anyone know if these hotels will allow me to book the double occupancy room and then when the upgrade clears I can change it to 3 people?

Of course I will ask my concierge and/or the hotel but wanted to see if anyone else had experience with this?

TIA

It'll depend on the property. Best just to ask them directly.

tigerwong Mar 23, 2022 8:21 pm

It is supposedly YMMV. I have had 100% success asking my concierge to increase the number of guests based on a higher max occupancy.

hp12c Mar 23, 2022 8:40 pm


Originally Posted by tigerwong (Post 34101553)
It is supposedly YMMV. I have had 100% success asking my concierge to increase the number of guests based on a higher max occupancy.

likewise. It’s never been an issue for me.

Worst-case, you can cancel if it doesn’t work for whatever reason.

MSPeconomist Mar 24, 2022 7:16 am

I think the hotel would be within its rights to charge extra for the third or whatever person, whether on a paid or award stay. IMO there would be less of a case for this if the suite upgrade were paid with cash or points.

hp12c Mar 24, 2022 7:19 am


Originally Posted by MSPeconomist (Post 34102463)
I think the hotel would be within its rights to charge extra for the third or whatever person, whether on a paid or award stay. IMO there would be less of a case for this if the suite upgrade were paid with cash or points.

Agreed as long as it's their usual practice to charge more for additional occupants. You could figure out whether or not that's likely going to happen by doing a couple dummy cash bookings - one for the suite with 2 occupants, one for the suite with 3 occupants - and then you'd be able to see if there's any price difference between the two.

MSPeconomist Mar 24, 2022 7:32 am


Originally Posted by hp12c (Post 34102472)
Agreed as long as it's their usual practice to charge more for additional occupants. You could figure out whether or not that's likely going to happen by doing a couple dummy cash bookings - one for the suite with 2 occupants, one for the suite with 3 occupants - and then you'd be able to see if there's any price difference between the two.

Agreed. If there's no price difference for regular rates, there wouldn't be a basis for some extra charge.

Visconti Mar 24, 2022 9:30 am

Ah, I've always just booked the standard room and updated the number of guests to whatever during the TSU application. The only time I had an issue was rather than 3, I was traveling with four and was unaware of the strict limitations with this hotel's suite. So, I just offered to cancel (it was a pure $$ stay) and book elsewhere, but the hotel "generously" offered to substitute a 2-bedroom unit without additional cost.

neo_781 Mar 28, 2022 7:53 am

Thanks everyone for your thoughts. I like the idea of booking and if I don't like the outcome I can rethink my strategy.


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