Problems with the Hyatt app/website - MASTER THREAD
#226




Join Date: Feb 2013
Location: Hyatt Place
Programs: world hyatt national
Posts: 5,894
Hyatt app now requires iOS 18.4 - what are my options??!
I have iOS 18.1.
Starting today, the Hyatt app started saying I need to update the app in order to use it. Then I go to update it, and I get a message saying I need to update to at least iOS 18.4 or higher.
I go to update, but the only available update is iOS 26 which I dont want. I heard its a bulky OS that drains battery.
what is my recourse? No more hyatt app until Apple re-releases 18.7 as beta? (Would they even do that?)
I dont see iOS 26 becoming lighter with its future versions.
Starting today, the Hyatt app started saying I need to update the app in order to use it. Then I go to update it, and I get a message saying I need to update to at least iOS 18.4 or higher.
I go to update, but the only available update is iOS 26 which I dont want. I heard its a bulky OS that drains battery.
what is my recourse? No more hyatt app until Apple re-releases 18.7 as beta? (Would they even do that?)
I dont see iOS 26 becoming lighter with its future versions.
#227



Join Date: Aug 2018
Location: XMN
Programs: CX / Hyatt / SPG / IHG
Posts: 313
I have iOS 18.1.
Starting today, the Hyatt app started saying I need to update the app in order to use it. Then I go to update it, and I get a message saying I need to update to at least iOS 18.4 or higher.
I go to update, but the only available update is iOS 26 which I don’t want. I heard it’s a bulky OS that drains battery.
what is my recourse? No more hyatt app until Apple re-releases 18.7 as beta? (Would they even do that?)
I don’t see iOS 26 becoming lighter with its future versions.
Starting today, the Hyatt app started saying I need to update the app in order to use it. Then I go to update it, and I get a message saying I need to update to at least iOS 18.4 or higher.
I go to update, but the only available update is iOS 26 which I don’t want. I heard it’s a bulky OS that drains battery.
what is my recourse? No more hyatt app until Apple re-releases 18.7 as beta? (Would they even do that?)
I don’t see iOS 26 becoming lighter with its future versions.
#228




Join Date: Feb 2013
Location: Hyatt Place
Programs: world hyatt national
Posts: 5,894
#229




Join Date: Feb 2013
Location: Hyatt Place
Programs: world hyatt national
Posts: 5,894
anyways 18.7 is not available, unless you can tell me another way.
Its not available to me as a beta download. Do you see it?
im starting to hate Apple.
#230



Join Date: Aug 2018
Location: XMN
Programs: CX / Hyatt / SPG / IHG
Posts: 313
#231




Join Date: Feb 2013
Location: Hyatt Place
Programs: world hyatt national
Posts: 5,894
I have IPhone 13, and it looks like Apple is trying to stuff iOS 26 down our throat. I hope they change their mind and bring back 18.7 as beta.
#232




Join Date: Feb 2013
Location: Hyatt Place
Programs: world hyatt national
Posts: 5,894
Breaking news!
It seems Apple put back the IOS 18.7.7 upgrade!
If you're in my shoes, stuck in an earlier 18 and hence unable to use the new Hyatt app (requires 18.4 or higher), but not wanting to go to IOS 26, this is your chance.
Not sure how long they will keep it available.
If you're in my shoes, stuck in an earlier 18 and hence unable to use the new Hyatt app (requires 18.4 or higher), but not wanting to go to IOS 26, this is your chance.
Not sure how long they will keep it available.
#233
Join Date: Sep 2015
Location: flyover country
Posts: 2,856
Off-topic for this thread. I understand that Apple made 18.7.7 available because of the DarkSword exploit. Anyone who uses an iPhone (or iPad) for web browsing should upgrade to 18.7.7 (or 26, or use Lockdown Mode).
#234



Join Date: Mar 2021
Location: SoCal
Posts: 584
Not sure if this is the right place for this...
I recently had to cancel and rebook a trip with multiple reservations. One room was corp rate + SUA. The other room was split in two reservations, Cat7+ 2nights on corp rate.
Some time after cancelling I noticed my points balance was higher than I remember and expected.
I just did the math, using an email from Hyatt on April 2nd that included my then current balance and adding the points earned on a stay ending April 5th, my current balance is exactly 36k points higher than expected.
I have not recently cancelled other stays that would generate 36k pts (would need to be 2x18k, 3x12k etc).
I also have an extra SUA that was somehow generated when my concierge manually applied an SUA to a pay my way stay (mix of pts and cash nights).
Anyone else experienced this before?
I recently had to cancel and rebook a trip with multiple reservations. One room was corp rate + SUA. The other room was split in two reservations, Cat7+ 2nights on corp rate.
Some time after cancelling I noticed my points balance was higher than I remember and expected.
I just did the math, using an email from Hyatt on April 2nd that included my then current balance and adding the points earned on a stay ending April 5th, my current balance is exactly 36k points higher than expected.
I have not recently cancelled other stays that would generate 36k pts (would need to be 2x18k, 3x12k etc).
I also have an extra SUA that was somehow generated when my concierge manually applied an SUA to a pay my way stay (mix of pts and cash nights).
Anyone else experienced this before?
#235


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,244
I haven't tried the website but the app is returning zero availability at all Hyatt hotels in multiple cities in Asia Pacific on multiple dates. Cities impacted that I've noted include Melbourne, Auckland, Sydney, Singapore, Tokyo and all of Vietnam. It seems only Hyatt 'prime' properties are impacted; MMS, Wink and Standard aren't affected.
#237
FlyerTalk Evangelist



Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,810
#238




Join Date: Feb 2005
Location: So Cal
Programs: UA 1K/0.828MM, WN ALP, Hyatt Diamond, MR Gold, Hertz PC, National Exec, Avis PC,AA Gold
Posts: 5,666
Acting weird for me too. Have done date changes to a couple of reservations and they don't seem to be sticking. Even after confirmation, dates seem to revert back to the original
#240
Join Date: Sep 2015
Location: flyover country
Posts: 2,856

