Feb 17, 2021, 6:13 am
Last edit by: coleslaw
Will my 2021 awards get extended?
All official announcements to date have said that awards issues in 2021 would not be extended. Unofficially, based on anecdotal evidence in this thread, people have been able to get their Cat1-4 and Cat1-7 awards expiring in 2021 extended to end of January 2022. Reports are that this extension can/will only be done on request and during the month of expiration. Some Globalists have reported being able to get their concierge to exchange their expiring awards for points (10k for 1-4 and 20k for 1-7).
Summary of award types and expiration:All official announcements to date have said that awards issues in 2021 would not be extended. Unofficially, based on anecdotal evidence in this thread, people have been able to get their Cat1-4 and Cat1-7 awards expiring in 2021 extended to end of January 2022. Reports are that this extension can/will only be done on request and during the month of expiration. Some Globalists have reported being able to get their concierge to exchange their expiring awards for points (10k for 1-4 and 20k for 1-7).
- New card bonus: 6-month
- Bonus Journeys 2021 Promo: 6-month
- 30 nights (milestone cat 1-4): 6-month
- 60 nights (milestone cat 1-7): 6-month
- Brand Explorer: 12-month
- CC $15k: 12-month
- CC annual FN (cat 1-4): 12-month
- Other CC FN: typically 12-month
Through to the end of 2020, Hyatt had a policy of extending awards issued in 2020 to have an expiration date of 12/31/21. The awards were initially issued with the standard expiration date (see above) and then a batch process ran periodically (roughly every two weeks) to update the expiration dates to 12/31/21. The last batch update ran in the first week of January 2021 to update the expiration dates of awards issued in the last weeks of 2020 (per Hyatt's official expiration date extension policy).
Awards issued in 2021 that were issued before the batch ran to update the 2020 awards were also updated to expire on 12/31/21. This could have been by design (i.e. Hyatt wanted to update the 2021 awards too) or just a byproduct of how the 2020 award update process was set up (i.e. it was easier to update everything that was issued since the previous batch ran rather than try to separate 2020 vs. 2021).
Hyatt may at some point choose to update awards in 2021 to expire on 12/31/21. But they also may not. The unofficial communications so far - i.e. reports from Twitter/Customer Service reps - have been that they will not be updating them. There has been no official announcement either way - but the default assumption should be that awards will not be extended. It's all conjecture until there is an official announcement.
Here is a response to a FlyerTalker's (hoipolloi's) question to Hyatt on whether 2021 awards will be extended:
Originally Posted by Hyatt Consumer Affairs Department
Thank you for taking the time to provide recommendations and feedback regarding our guest loyalty program, World of Hyatt. This feedback allows us to enhance member experiences. I want to thank you on behalf of Amy and let you know we’re continuously monitoring the situation, as it is very fluid. However, at this time, we do not have any extensions for awards earned in 2021, as we are seeing that our members are able to redeem them. Should this change, we will adjust as soon as possible.
Hyatt further extends expiration of awards plus more
Oct 14, 2020, 10:11 am
#31
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,044
Oct 15, 2020, 10:43 am
#32
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
certificates expire, points do not.Points are good for high category hotels, certs are not.
for certificates I always believe use that when you have a good reason to, trying to maximize them.
right now I’d be looking at cash rates for the lower category hotels instead of points. When this is over, I will be doing a week in Paris a week in London and a week in Vienna all on points and TSUs, So I will need all my points
Oct 15, 2020, 3:29 pm
#33
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Perhaps for your travel patterns but not for a mine.
certificates expire, points do not.Points are good for high category hotels, certs are not.
for certificates I always believe use that when you have a good reason to, trying to maximize them.
right now I’d be looking at cash rates for the lower category hotels instead of points. When this is over, I will be doing a week in Paris a week in London and a week in Vienna all on points and TSUs, So I will need all my points
certificates expire, points do not.Points are good for high category hotels, certs are not.
for certificates I always believe use that when you have a good reason to, trying to maximize them.
right now I’d be looking at cash rates for the lower category hotels instead of points. When this is over, I will be doing a week in Paris a week in London and a week in Vienna all on points and TSUs, So I will need all my points
Oct 16, 2020, 10:39 pm
#34
Join Date: Oct 2018
Programs: WOH Globalist
Posts: 258
Further extended awards to the end of 2021. Suite upgrades expiring in early 2021 are included!
https://help.hyatt.com/en/faqs/world.../covid-19.html
https://help.hyatt.com/en/faqs/world.../covid-19.html
Nov 17, 2020, 9:42 am
#35
Join Date: Feb 2000
Posts: 6,546
has anyone yet seen his TSUs & free night certs with 2021 expiration dates extended to 12/31/2021 expiration?
Nov 17, 2020, 10:02 am
#36
Join Date: Aug 2020
Posts: 829
Supposedly 11/20 is when the extension happens
Nov 20, 2020, 7:57 am
#38
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
All my free nights have now been extended until 12/31/21.
Nov 20, 2020, 8:10 am
#39
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
My free night awards have been extended but my upgrade awards are still showing the original expiration date ...
Nov 20, 2020, 8:17 am
#40
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,044
Nov 20, 2020, 10:03 pm
#41
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
Both my free nights and suite upgrades are still showing expiration of 2/28/21. When I called my Concierge about it just now she said that they started today to change them to 12/31/21, but since they are doing each account manually she has no idea when it will be completed. She had 6 people call in today to ask about this and only one person's account had been updated. Will take days she said.
Nov 23, 2020, 6:25 pm
#42
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
Anybody get their Suite Upgrades with a 2/28/21 expiration extended to 12/31/21 yet?
Nov 23, 2020, 8:44 pm
#43
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
But I also see this:
4. How will the award expiration date extension be facilitated?
The award extension will be generated by World of Hyatt – members do not need to take action. Qualifying unused Club Lounge Access and Suite Upgrade awards that expire February 2021 and promotional Free Night awards issued in 2020 with expiration date before December 31, 2021 will be replaced with a new award beginning November 20, 2020. All other qualifying, unused awards will be updated by the 20th day of the month in which the award would have originally expired.
The award extension will be generated by World of Hyatt – members do not need to take action. Qualifying unused Club Lounge Access and Suite Upgrade awards that expire February 2021 and promotional Free Night awards issued in 2020 with expiration date before December 31, 2021 will be replaced with a new award beginning November 20, 2020. All other qualifying, unused awards will be updated by the 20th day of the month in which the award would have originally expired.
Last edited by serfty; Nov 23, 2020 at 8:53 pm
Nov 25, 2020, 12:13 pm
#44
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Any ideas?
Nov 25, 2020, 12:35 pm
#45
Join Date: Feb 2017
Programs: LT Marriott Titanium, Hyatt Globalist, Hilton Diamond, IHG Plat, Hertz Prez Circle, United Platinum
Posts: 767
My free night that had been extended to the end of 2021 disappeared. I'll give Hyatt's crack IT team a while to fix it since I don't plan on using it any time soon.