Hyatt Grand Reserve Puerto Rico REVIEW MASTER THREAD
Apr 3, 2021 | 4:40 pm
#152
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,856
Thanks for the responses. It seems that the middle managers, assuming there are any, aren’t coordinating so maybe there needs to be some central control(like a GM). But I leave that to Hyatt to figure out.
Three questions:
1. Does anyone know the cost for the bioluminescence tour that is listed on the hotel’s website?
2. Is there a menu of the spa services and costs?
3. As a glob that booked the standard room (Garden View) what potential room type upgrade should be expected? Garden View Deluxe or Ocean View Deluxe?
Three questions:
1. Does anyone know the cost for the bioluminescence tour that is listed on the hotel’s website?
2. Is there a menu of the spa services and costs?
3. As a glob that booked the standard room (Garden View) what potential room type upgrade should be expected? Garden View Deluxe or Ocean View Deluxe?
3. I would expect a deluxe room if available (it has the separate tub) and, if you're lucky, the ocean view. I was not lucky.
Well, I'm not sure if he's the GM, but I definitely just met an older gentleman who appears to be a manager of sorts, when he opened the door to my room 5 seconds after knocking to find me butt naked, insisting I was supposed to check out at noon. (The only recognition of my status was asking me at check-in if I wanted 2pm late checkout ).
There was no apology.
There was no apology.
Apr 29, 2021 | 9:43 am
#153
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,055
This is a question about visiting PR from US. We saw several site that say different things about what is needed in terms of paper work and tests before arriving to PR. So very confused at the moment. Can someone share a link that better explain the requirements for entering PR? And do we need tests to return or just 2 week Q? We've been vaxed also. Thanks in advance.
Apr 29, 2021 | 2:20 pm
#154
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Join Date: Dec 2003
Location: LAX
Posts: 10,988
This is a question about visiting PR from US. We saw several site that say different things about what is needed in terms of paper work and tests before arriving to PR. So very confused at the moment. Can someone share a link that better explain the requirements for entering PR? And do we need tests to return or just 2 week Q? We've been vaxed also. Thanks in advance.
pcr test within 72 hr, fill out form, upload result, get a code they scan at SJU
May 17, 2021 | 7:23 pm
#155
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,055
Anyone have pointers for Globlist staying here?
Will they upgrade rooms on point stays and are there any rooms I should request for to further enjoy the property? TIA!
Will they upgrade rooms on point stays and are there any rooms I should request for to further enjoy the property? TIA!
May 17, 2021 | 7:49 pm
#156
Join Date: Jul 2020
Posts: 111
May 18, 2021 | 8:37 am
#157
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,055
They treated me incredibly well as a Globalist when I went in July 2020. Upgraded me to an Ocean Front without asking. Suites were not yet operating. All the rooms on site are set up as Junior Suites minimum, so all great size rooms. The Ocean Front rooms are beautiful and highly recommend requesting for the view.
Was also looking for places nearby for meals... I read Ekelekua is a nice place to have dinner or lunch.
May 18, 2021 | 8:45 am
#158
Join Date: Jul 2004
Location: Philadelphia
Programs: SPG Gold, Hilton Diamond, Hyatt Globalist, Loews Platinum
Posts: 636
If you get the second floor then you have a balcony, but you have to go out your front door down the stairs and around.
I much prefer the 1st floor personally.
Seems generally they put Globs in oceanfront if available.
Are the suites available yet?
Last edited by Braswch; May 18, 2021 at 8:52 am Reason: spelling
May 19, 2021 | 11:38 am
#161
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Join Date: Dec 2003
Location: LAX
Posts: 10,988
It's an ok place - you get your glob perks - parking, (very generic) breakfast etc. It was hard to reach anyone there before the stay and it was very slow to get any service on site. Nothing fundamentally wrong with the place if it's an easy trip but nothing impressive to make it a goal as vacation destination.
May 19, 2021 | 12:25 pm
#162
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,055
It's an ok place - you get your glob perks - parking, (very generic) breakfast etc. It was hard to reach anyone there before the stay and it was very slow to get any service on site. Nothing fundamentally wrong with the place if it's an easy trip but nothing impressive to make it a goal as vacation destination.
May 19, 2021 | 2:13 pm
#163
Join Date: Feb 2004
Location: Washington, D.C.
Posts: 546
May 19, 2021 | 2:19 pm
#164
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,828
What are the COVID-19 testing rules etc.? Is a test required to fly back to the USA and if so, what's the procedure there?
May 19, 2021 | 2:22 pm
#165
Join Date: Aug 2020
Posts: 418
Also, your question is concerning - Puerto Rico is part of the USA.