Grand Hyatt Athens REVIEW - MASTER THREAD
#181
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,217
#182
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC AMB, IHG PLAT, UA GLD
Posts: 1,103
#183
The location sucks.....I think that is pretty clear by many of the previous posts. Not close to anything historic and on a real busy street. My understanding is the hotel is primarily used for cruise passengers before embarking....and a few business types.
#184
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,217
Understood. But what is the status of the renovations? How was the service? And is the elevator still super slow?
#185
Join Date: Aug 2021
Location: Dallas
Programs: Hyatt Globalist, AA Exec Plat
Posts: 4
The hotel was really busy while we were there and the elevators were definitely an issue during peak times. It seems like they connected another building to the original building but kept the same number of elevators.
The service was not great. A lot of employees just didn't seem to care. There was no concierge available at the desk most of the time and trying to book a car service to the airport through the hotel was a bit of a challenge.
Lounge was fine and there is a breakfast buffet upstairs as well.
#186
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,217
I stayed here in July, so it was the peak of tourist season and had 2 renovated rooms. Like others have said, the locations kind of sucks. You can walk to the main tourist attractions, but it's probably a 30-45 minute walk (depending on what part you are going to). Uber isn't dependable there and taxis weren't either unless you were willing to pay them 2-3x the normal rate.
The hotel was really busy while we were there and the elevators were definitely an issue during peak times. It seems like they connected another building to the original building but kept the same number of elevators.
The service was not great. A lot of employees just didn't seem to care. There was no concierge available at the desk most of the time and trying to book a car service to the airport through the hotel was a bit of a challenge.
Lounge was fine and there is a breakfast buffet upstairs as well.
The hotel was really busy while we were there and the elevators were definitely an issue during peak times. It seems like they connected another building to the original building but kept the same number of elevators.
The service was not great. A lot of employees just didn't seem to care. There was no concierge available at the desk most of the time and trying to book a car service to the airport through the hotel was a bit of a challenge.
Lounge was fine and there is a breakfast buffet upstairs as well.
#187
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,217
Does the Club Lounge have a breakfast offering or is it just soft drinks throughout the day, and an evening spread with drinks?
#188
Join Date: Aug 2021
Location: Dallas
Programs: Hyatt Globalist, AA Exec Plat
Posts: 4
I know they had food and drinks through the afternoon, so I think (not 100% sure) they had breakfast available as well. I'm not sure about the evenings but I would guess there are some food items available.
#189
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,217
They have rates for breakfast that exceed the standard rates for club rooms, so my guess is breakfast is not included.
#190
Join Date: Apr 2005
Location: Washington, DC
Posts: 707
So it seems like this hotel isn't a great idea for a 2-night stay? Sounds like there are multiple issues with room maintenance, service and location - the comment above about not being walkable to anything and taxis charging 2-3x normal rates to go to this hotel makes me think it isn't a great idea...
#191
So it seems like this hotel isn't a great idea for a 2-night stay? Sounds like there are multiple issues with room maintenance, service and location - the comment above about not being walkable to anything and taxis charging 2-3x normal rates to go to this hotel makes me think it isn't a great idea...
#192
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,217
So it seems like this hotel isn't a great idea for a 2-night stay? Sounds like there are multiple issues with room maintenance, service and location - the comment above about not being walkable to anything and taxis charging 2-3x normal rates to go to this hotel makes me think it isn't a great idea...
#193
Join Date: Apr 2005
Location: Washington, DC
Posts: 707
Yeah I bet it is! Certainly at those rates... not sure it is a fair comparison. They aren't even in the same galaxy, let alone ballpark for price comparisons.
#194
Thanks! The rates for our dates are pretty cheap compared to other hotels but I guess that probably reflects the overall situation. The Hyatt options here are lacking, and I try to stay with them as much as I can to use Globalist benefits, but perhaps it isn't worth it for even 2 nights. I can put up with a lot to maintain Globalist status!
#195
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,222