Blackout dates?
#1
Original Poster


Join Date: Dec 2015
Posts: 105
Blackout dates?
I thought that I read that Hyatt does not black out dates for reward nights, but it seems that the hotel that I want to stay at says that they are not offering award stays for the night I want. This is for the Bellvue in Philadelphia.
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
#3

Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I thought that I read that Hyatt does not black out dates for reward nights, but it seems that the hotel that I want to stay at says that they are not offering award stays for the night I want. This is for the Bellvue in Philadelphia.
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
#4




Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
There are some hotels that also add a "minimum stay" requirement for award nights.
Looks like the "1 King" and "2 Queen Beds" are their standard rooms. Which dates are you looking for?
#1 - Check your dates to see if the "1 King" or "2 Queen Beds" are available the nights you're looking at: (I just used a random date in the future; 9/14-9/21).
* If not, then there is legitimately no award availability.
* If Yes, proceed
#2 - Check to see if you do a longer stay (4 days, 7 days) if the award availability pops up
* If yes, then book the longer stay and then DM [MENTION=53006]Hyatt[/MENTION]Concierge and ask them to drop the longer dates
* If it still doesn't show up, then contact someone at Hyatt (Here on FT, Twitter, etc).
Looks like the "1 King" and "2 Queen Beds" are their standard rooms. Which dates are you looking for?
#1 - Check your dates to see if the "1 King" or "2 Queen Beds" are available the nights you're looking at: (I just used a random date in the future; 9/14-9/21).
* If not, then there is legitimately no award availability.
* If Yes, proceed
#2 - Check to see if you do a longer stay (4 days, 7 days) if the award availability pops up
* If yes, then book the longer stay and then DM [MENTION=53006]Hyatt[/MENTION]Concierge and ask them to drop the longer dates
* If it still doesn't show up, then contact someone at Hyatt (Here on FT, Twitter, etc).
#5

Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
I thought that I read that Hyatt does not black out dates for reward nights, but it seems that the hotel that I want to stay at says that they are not offering award stays for the night I want. This is for the Bellvue in Philadelphia.
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
Do you see standard rooms available on the dates you are looking for? That is a starting point.
The base rooms available for 15000 points are the "1 King Bed" room and "2 Queen Beds" room.
What dates are you looking at?
#7
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
I thought that I read that Hyatt does not black out dates for reward nights, but it seems that the hotel that I want to stay at says that they are not offering award stays for the night I want. This is for the Bellvue in Philadelphia.
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
"Unfortunately, this hotel is not accepting World of Hyatt points or award during those dates. Explore our other rates or modify your search."
#8




Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
Unfortunately, Andaz Maui was one of the first (and worst) offenders in multiple ways:
- Significantly limiting the room types (and number of rooms) available for a "standard' award (both base and for Suite Upgrade).
- Adding nonsensical minimum stay requirements. Year round, not just Christmas - New Years.
Picking random dates:
10/18-10/23, no availability.
But, 10/18-10/31 has availability.
Looks like 10/18-10/28 is the magical range. So you need 250K points to make the 10 days reservation. Once you have the reservation confirmed, Twitter support should be able to manually remove the unwanted days.
So for reference: Andaz Maui (at least in October) has a 10 day minimum stay requirement for points.
#9
A FlyerTalk Posting Legend




Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
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#11
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Again, if you'd like help, it's *really* helpful if you include the dates you're looking for.
Unfortunately, Andaz Maui was one of the first (and worst) offenders in multiple ways:
- Significantly limiting the room types (and number of rooms) available for a "standard' award (both base and for Suite Upgrade).
- Adding nonsensical minimum stay requirements. Year round, not just Christmas - New Years.
Picking random dates:
10/18-10/23, no availability.
But, 10/18-10/31 has availability.
Looks like 10/18-10/28 is the magical range. So you need 250K points to make the 10 days reservation. Once you have the reservation confirmed, Twitter support should be able to manually remove the unwanted days.
So for reference: Andaz Maui (at least in October) has a 10 day minimum stay requirement for points.
Unfortunately, Andaz Maui was one of the first (and worst) offenders in multiple ways:
- Significantly limiting the room types (and number of rooms) available for a "standard' award (both base and for Suite Upgrade).
- Adding nonsensical minimum stay requirements. Year round, not just Christmas - New Years.
Picking random dates:
10/18-10/23, no availability.
But, 10/18-10/31 has availability.
Looks like 10/18-10/28 is the magical range. So you need 250K points to make the 10 days reservation. Once you have the reservation confirmed, Twitter support should be able to manually remove the unwanted days.
So for reference: Andaz Maui (at least in October) has a 10 day minimum stay requirement for points.
#12




Join Date: Nov 2011
Location: California
Programs: Hyatt Globalist, Marriot Lifetime Titanium
Posts: 2,297
#13
FlyerTalk Evangelist



Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,814
Award games- Andaz Maui
Last edited by TerryK; Mar 10, 2018 at 1:43 am
#14



Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,910
Wondering if now Hyatt has implemented, or is in the process of implementing, Blackout dates. Ive routinely checked the T&C which always showed one paragraph stating Hyatt does not have Blackout dates. It went on further to state that basically if a Standard room was available at the Standard rate it must also be made available for full point bookings (aka award stays).
However, with this most recent patch or revision (dated May 23rd, 2025) to the T&C the No Blackout Dates provision has been removed.
Along with that I found a property (Mar Monte) which is blacking out 4th of July. Yes, I can see that it has a 2 night minimum stay for this date thats not what Im referring to at all. If you look at July 3rd to the 6th for example youll see 2 Queen Beds Palmero House (which is their Standard Rooms) available on the Standard Rate and Points + Cash, but not on full points.
Thoughts?
However, with this most recent patch or revision (dated May 23rd, 2025) to the T&C the No Blackout Dates provision has been removed.
Along with that I found a property (Mar Monte) which is blacking out 4th of July. Yes, I can see that it has a 2 night minimum stay for this date thats not what Im referring to at all. If you look at July 3rd to the 6th for example youll see 2 Queen Beds Palmero House (which is their Standard Rooms) available on the Standard Rate and Points + Cash, but not on full points.
Thoughts?
#15
FlyerTalk Evangelist




Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,318
Wondering if now Hyatt has implemented, or is in the process of implementing, Blackout dates. Ive routinely checked the T&C which always showed one paragraph stating Hyatt does not have Blackout dates. It went on further to state that basically if a Standard room was available at the Standard rate it must also be made available for full point bookings (aka award stays).
However, with this most recent patch or revision (dated May 23rd, 2025) to the T&C the No Blackout Dates provision has been removed.
Along with that I found a property (Mar Monte) which is blacking out 4th of July. Yes, I can see that it has a 2 night minimum stay for this date thats not what Im referring to at all. If you look at July 3rd to the 6th for example youll see 2 Queen Beds Palmero House (which is their Standard Rooms) available on the Standard Rate and Points + Cash, but not on full points.
Thoughts?
However, with this most recent patch or revision (dated May 23rd, 2025) to the T&C the No Blackout Dates provision has been removed.
Along with that I found a property (Mar Monte) which is blacking out 4th of July. Yes, I can see that it has a 2 night minimum stay for this date thats not what Im referring to at all. If you look at July 3rd to the 6th for example youll see 2 Queen Beds Palmero House (which is their Standard Rooms) available on the Standard Rate and Points + Cash, but not on full points.
Thoughts?


