Last edit by: 59Impala
link to review on FT, since the official link does not seem to work.
Hyatt Regency Seragaki Island - Hotel Reviews (flyertalk.com)
Hyatt Regency Seragaki Island - Hotel Reviews (flyertalk.com)
Hyatt Regency Seragaki Island, Okinawa REVIEW - MASTER THREAD
#31
Join Date: Jan 2016
Programs: NH Dia/SFlyer, JL Crystal/JGC, MB Plat, WoHyatt Glob, IHG Dia Amb, HHonors Dia
Posts: 281
Staying here right now on a three night stay. Two free nights and one cash and points. I don't really have time at the moment to write a lengthy review but I will give some impressions here and will try to answer any questions as they come up.
I arrived around midnight and rented a car at the airport as to get around Okinawa you really need a car and was cheaper than taking a taxi to and from the hotel. Parking is free in the lot or 500 yen a day for valet. I was upgraded to a lagoon view suite which is very nice and has both a view of the lagoon and a partial view of the ocean. The hotel in terms of decor reminds me of the Park Hyatts of Seoul and Tokyo (modern with lots of earth tones). The lighting control are also very east to use unlike many other Asian Hyatts. The room also has a large fridge and freezer and a small Miele oven/microwave.
The hotel seems to be catering to families a great deal. Most of the people here are Japanese (and some Chinese) families. I saw only one other non-Asian guest here so far besides myself. Breakfast and evening drinks/canapes are in the club lounge which is filled with families with small children (many, many babies). Although the children are well-behaved it was very, very busy last night at cocktail hour and during breakfasts. The food is very good and of high quality but a little limited. Breakfast has an egg station and the normal hot North American breakfast items but the only hot Asian items are rice and Miso soup.
The grounds are very nice but not all that large for a resort. The pool areas are a little small and could become very crowded if the hotel is at full capacity (I'm not sure what it is at the moment but it doesn't appear full). The beach areas are also quite small and could have been made a lot bigger. I'm a bit frustrated as I would love to swim further out in the ocean but the beach swim areas are roped off in almost a kiddie-pool like manner. You can rent paddle boards and kayaks to go beyond this area but you aren't allowed to swim or snorkel beyond. The sea is super calm at the moment and it would be nice to do more than wade up to my waist.
I asked if there were any Globalist benefits beyond the standard ones (ie. food or spa discounts) and they don't appear to offer any.
That's all I have time for at the moment but please ask me any other questions if you have any.
I arrived around midnight and rented a car at the airport as to get around Okinawa you really need a car and was cheaper than taking a taxi to and from the hotel. Parking is free in the lot or 500 yen a day for valet. I was upgraded to a lagoon view suite which is very nice and has both a view of the lagoon and a partial view of the ocean. The hotel in terms of decor reminds me of the Park Hyatts of Seoul and Tokyo (modern with lots of earth tones). The lighting control are also very east to use unlike many other Asian Hyatts. The room also has a large fridge and freezer and a small Miele oven/microwave.
The hotel seems to be catering to families a great deal. Most of the people here are Japanese (and some Chinese) families. I saw only one other non-Asian guest here so far besides myself. Breakfast and evening drinks/canapes are in the club lounge which is filled with families with small children (many, many babies). Although the children are well-behaved it was very, very busy last night at cocktail hour and during breakfasts. The food is very good and of high quality but a little limited. Breakfast has an egg station and the normal hot North American breakfast items but the only hot Asian items are rice and Miso soup.
The grounds are very nice but not all that large for a resort. The pool areas are a little small and could become very crowded if the hotel is at full capacity (I'm not sure what it is at the moment but it doesn't appear full). The beach areas are also quite small and could have been made a lot bigger. I'm a bit frustrated as I would love to swim further out in the ocean but the beach swim areas are roped off in almost a kiddie-pool like manner. You can rent paddle boards and kayaks to go beyond this area but you aren't allowed to swim or snorkel beyond. The sea is super calm at the moment and it would be nice to do more than wade up to my waist.
I asked if there were any Globalist benefits beyond the standard ones (ie. food or spa discounts) and they don't appear to offer any.
That's all I have time for at the moment but please ask me any other questions if you have any.
We were upgraded from standard twin to lagoon view twin, and given an extra bed for free. My understanding is however that all non-suite rooms are the same in size with quite generous 40 sqm.
Normally I would also have been annoyed by the limited swimming area at the beach but as the sea is currently too rough for swimming outside the roped off area it doesn’t really matter.
#32
Suspended
Join Date: Aug 2018
Posts: 590
Currently here for two cash and point nights as an Explorist with Lounge Award. Not much to add to what gspurr wrote expect that parking is now 1000 Yen per night and 1500 with valet. Beach and Gusku Pool are still open, and will remain so until November 4th, while the Lagoon is closed off for repair because of recent typhoon damage.
We were upgraded from standard twin to lagoon view twin, and given an extra bed for free. My understanding is however that all non-suite rooms are the same in size with quite generous 40 sqm.
Normally I would also have been annoyed by the limited swimming area at the beach but as the sea is currently too rough for swimming outside the roped off area it doesn’t really matter.
#34
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
A shame to hear about the Club having mostly Western food - so odd, and not what I would hope from a Japanese property.
Could you share how you used a TSU for the Sunset Suite? I recently tried to use a TSU here but was told that only the Ocean Suite is eligible.
Could you share how you used a TSU for the Sunset Suite? I recently tried to use a TSU here but was told that only the Ocean Suite is eligible.
#35
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
I booked about 5 months ago through my concierge and asked if they could grant a sunset suite. My concierge is great in such things. Maybe that was the advantage. Could be that it was a standard suite at that time?
The home page currently does not define the standard suites....
#36
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Thanks for the detailed review. Looks solid, but overall there are just too many other great resorts in Okinawa (on the main island alone there's Kanucha Bay, Busena, and Alivila off the top of my head) that I'd probably never get around to this one.
#37
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Thanks for the review 59Impala; the western (and sounds like boring and redundant) food in the lounge seems like a deal breaker for me. I want a retreat and have expiring club passes. For our family of 5, a good club is really important for both convenience and budget.
#40
#41
#42
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Website lists Ocean Suite as standard suite. I wonder how you got Sunset Suite confirmed as it is 50% larger and a premium suite?
#43
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
I cannot recall exactly, but I believe when I made the reservations there was no clear distinction between standard and premium suites listed yet. AND I have an amazing MHC...
#44
Join Date: Oct 2017
Programs: Hilton Diamond, Hyatt globalist, Marriott Gold
Posts: 142
just booked three nights here, can anyone recommend a restaurant near the main road, possibly walking distance from the hotel? Also if anyone had a particular dish (Okinawaian food?) in a particular restaurant in the hotel that's good, please share
#45
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,968