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Park Hyatt Kyoto REVIEW - MASTER THREAD

Park Hyatt Kyoto REVIEW - MASTER THREAD

Old Dec 28, 19, 3:36 am
  #541  
 
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Originally Posted by OsakaWino View Post
Did they completely disallow any late checkout? Not even 2 pm?

Hopefully they will be more flexible when the hotel is not full, as it must be right now. In about 30 stays as Dia/Gob HR Kyoto never denied us a 4 pm checkout (although we were asked to change room once), and before that we always were granted 2 pm in about 10 stays as Plat, but of course the HR has a lot more rooms.
I was offered 1pm checkout. They did say peak season was a factor although I imagine given the size of the hotel, it will be full quite often regardless of season. I would note that I upgraded to a Park Suite and Iím checking out on New Yearís Eve.
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Old Dec 28, 19, 3:53 am
  #542  
 
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I used cash and then points to upgrade to a premium suite (room upgrade on paid nights). The reservation says rate: upgrade to premium suite, room: Higashiyama Suite. That suite is now labeled a specialty suite on the website. Am I likely to have a problem?
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Old Dec 28, 19, 3:54 am
  #543  
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Originally Posted by Aventine View Post
Mark de Leeuwerk.
I felt he was quite capable in his previous assignment as director of rooms at Park Hyatt Tokyo. Hopefully, he will be responsive when you get in contact.
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Old Dec 28, 19, 10:37 am
  #544  
 
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Originally Posted by tigerwong View Post
I was offered 1pm checkout. They did say peak season was a factor although I imagine given the size of the hotel, it will be full quite often regardless of season. I would note that I upgraded to a Park Suite and I’m checking out on New Year’s Eve.
1pm is pretty bad for Glob.

Originally Posted by OsakaWino View Post
Hopefully they will be more flexible when the hotel is not full, as it must be right now. In about 30 stays as Dia/Gob HR Kyoto never denied us a 4 pm checkout (although we were asked to change room once), and before that we always were granted 2 pm in about 10 stays as Plat, but of course the HR has a lot more rooms.
HR Kyoto didn't even give us 2pm last time and I had 3 rooms booked, and they had availability the following night for two of our room types.
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Old Dec 28, 19, 1:54 pm
  #545  
 
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Originally Posted by richarddd View Post
I used cash and then points to upgrade to a premium suite (room upgrade on paid nights). The reservation says rate: upgrade to premium suite, room: Higashiyama Suite. That suite is now labeled a specialty suite on the website. Am I likely to have a problem?
They changed the premium suite to the other named suite the Ninenzaka House Suite its the same size as the park suite. If you booked before the middle of oct you should be fine. Regardless if your reservation has a named suite they will give you that room. Ask for the one on the 3rd floor as it will have a better view. If you have any questions in gen let me know as I stayed there at the start of the month.
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Old Dec 28, 19, 3:45 pm
  #546  
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Originally Posted by RichardInSF View Post
I felt he was quite capable in his previous assignment as director of rooms at Park Hyatt Tokyo. Hopefully, he will be responsive when you get in contact.
I wasn't a fan when he was Hotel Manager there.
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Old Dec 28, 19, 4:09 pm
  #547  
 
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Originally Posted by richarddd View Post
I used cash and then points to upgrade to a premium suite (room upgrade on paid nights). The reservation says rate: upgrade to premium suite, room: Higashiyama Suite. That suite is now labeled a specialty suite on the website. Am I likely to have a problem?
Of course you SHOULD have no problem. However, the staff here are proving to be less than fully competent, so you should be prepared. You may have to ask for someone higher up at checkin, and if they have actually given the Higashiyama Suite to someone else, you should be prepared re what you would want in compensation. If it were me, I would be satisfied with getting the Ninenzaka Suite (which is now the premium suite) and the return of all of the points used for the upgrade.
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Old Dec 28, 19, 9:03 pm
  #548  
 
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Originally Posted by richarddd View Post
We're scheduled to stay in about two weeks. Yesterday I got an email from the hotel asking what time we would arrive and about our preferences. I replied later in the day, including asking them to make a reservation at a Kyoto temple we wanted to see. They responded this morning (unfortunately, it seems the temple wants more than two weeks notice). I also asked for something to show taxi drivers to make sure they drove us to the right place. They sent what looks like a Japanese Google maps screenshot.

This seems more responsive than others have reported.
In case the taxi driver does not know where PH Kyoto is, just ask him to go to "Kyoyamato in Higashiyama (京大和)".

I stayed at PH Kyoto 2 weeks ago and I drove there. The GPS system had not yet updated for Park Hyatt Kyoto and I had to search for Kyoyamato instead.
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Last edited by Justin Choi; Dec 29, 19 at 3:32 am
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Old Dec 28, 19, 9:13 pm
  #549  
 
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My advice... My experience is that the GPS in Japan has not been updated for Park Hyatt Kyoto. If you encounter any difficulty in getting there (by taxi or driving), use the location of "Kyoyamato" in Higashiyama instead. PH Kyoto is located at the same site as Kyoyamato anyway.

Kyoyamato 京大和
Tel. 075-525-1555
Mapcode: 7 589 453*82
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Old Dec 29, 19, 2:05 am
  #550  
 
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This is what the hotel sent me for taxi drivers:

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Old Dec 29, 19, 3:34 am
  #551  
 
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It's fine but remember the restaurant "Kyoyamato" just in case.
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Old Dec 30, 19, 11:13 am
  #552  
 
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I searched the post by keyword "guest of honor" and didn't get any returns. If I book this hotel with guest of honor thing, do I get a good chance for a room upgrade and free breakfast? I never done a goh booking so I don't know what the chances of upgrades are.

Last edited by mataushas; Dec 30, 19 at 11:22 am
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Old Dec 30, 19, 3:21 pm
  #553  
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Originally Posted by mataushas View Post
I searched the post by keyword "guest of honor" and didn't get any returns. If I book this hotel with guest of honor thing, do I get a good chance for a room upgrade and free breakfast? I never done a goh booking so I don't know what the chances of upgrades are.
I don't see why that would be any different from a Globalist booking.

I believe someone in this thread has done so, but may have used "GoH" or such. Unfortunately, three letter words cannot be searched on Flyertalk.
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Old Dec 30, 19, 5:43 pm
  #554  
 
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Originally Posted by hailstorm View Post
I don't see why that would be any different from a Globalist booking.

I believe someone in this thread has done so, but may have used "GoH" or such. Unfortunately, three letter words cannot be searched on Flyertalk.
Just FYI, you can "force" certain 'disallowed' search terms by using quotation marks around the search term. There was one mention in this thread of GoH prior to these posts, by OsakaWino here: https://www.flyertalk.com/forum/31807311-post418.html
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Old Dec 31, 19, 7:42 am
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Originally Posted by Justin Choi View Post
It's fine but remember the restaurant "Kyoyamato" just in case.
Will do. Also, unless I messed up, this screenshot from the Hyatt app should be the hotel name and address in Japanese.

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