Park Hyatt Kyoto REVIEW - MASTER THREAD
Dec 28, 2019, 3:36 am
#541
Join Date: Aug 2009
Location: SFO
Programs: Hyatt Globalist, Marriott Platinum (LTG), Hilton Gold, United 1K, AA EXP, AS MVP 75K
Posts: 208
Did they completely disallow any late checkout? Not even 2 pm?
Hopefully they will be more flexible when the hotel is not full, as it must be right now. In about 30 stays as Dia/Gob HR Kyoto never denied us a 4 pm checkout (although we were asked to change room once), and before that we always were granted 2 pm in about 10 stays as Plat, but of course the HR has a lot more rooms.
Hopefully they will be more flexible when the hotel is not full, as it must be right now. In about 30 stays as Dia/Gob HR Kyoto never denied us a 4 pm checkout (although we were asked to change room once), and before that we always were granted 2 pm in about 10 stays as Plat, but of course the HR has a lot more rooms.
Dec 28, 2019, 3:53 am
#542
Join Date: Dec 2003
Location: NYC
Posts: 6,433
I used cash and then points to upgrade to a premium suite (room upgrade on paid nights). The reservation says rate: upgrade to premium suite, room: Higashiyama Suite. That suite is now labeled a specialty suite on the website. Am I likely to have a problem?
Dec 28, 2019, 3:54 am
#543
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Dec 28, 2019, 10:37 am
#544
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Hopefully they will be more flexible when the hotel is not full, as it must be right now. In about 30 stays as Dia/Gob HR Kyoto never denied us a 4 pm checkout (although we were asked to change room once), and before that we always were granted 2 pm in about 10 stays as Plat, but of course the HR has a lot more rooms.
Dec 28, 2019, 1:54 pm
#545
Join Date: Dec 2012
Posts: 151
Dec 28, 2019, 3:45 pm
#546
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Join Date: Mar 2013
Location: Parts Unknown
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Dec 28, 2019, 4:09 pm
#547
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Of course you SHOULD have no problem. However, the staff here are proving to be less than fully competent, so you should be prepared. You may have to ask for someone higher up at checkin, and if they have actually given the Higashiyama Suite to someone else, you should be prepared re what you would want in compensation. If it were me, I would be satisfied with getting the Ninenzaka Suite (which is now the premium suite) and the return of all of the points used for the upgrade.
Dec 28, 2019, 9:03 pm
#548
Join Date: Sep 2019
Posts: 15
We're scheduled to stay in about two weeks. Yesterday I got an email from the hotel asking what time we would arrive and about our preferences. I replied later in the day, including asking them to make a reservation at a Kyoto temple we wanted to see. They responded this morning (unfortunately, it seems the temple wants more than two weeks notice). I also asked for something to show taxi drivers to make sure they drove us to the right place. They sent what looks like a Japanese Google maps screenshot.
This seems more responsive than others have reported.
This seems more responsive than others have reported.
I stayed at PH Kyoto 2 weeks ago and I drove there. The GPS system had not yet updated for Park Hyatt Kyoto and I had to search for Kyoyamato instead.
Last edited by Justin Choi; Dec 29, 2019 at 3:32 am
Dec 28, 2019, 9:13 pm
#549
Join Date: Sep 2019
Posts: 15
My advice... My experience is that the GPS in Japan has not been updated for Park Hyatt Kyoto. If you encounter any difficulty in getting there (by taxi or driving), use the location of "Kyoyamato" in Higashiyama instead. PH Kyoto is located at the same site as Kyoyamato anyway.
Kyoyamato 京大和
Tel. 075-525-1555
Mapcode: 7 589 453*82
Kyoyamato 京大和
Tel. 075-525-1555
Mapcode: 7 589 453*82
Dec 30, 2019, 11:13 am
#552
Join Date: Jul 2018
Posts: 34
I searched the post by keyword "guest of honor" and didn't get any returns. If I book this hotel with guest of honor thing, do I get a good chance for a room upgrade and free breakfast? I never done a goh booking so I don't know what the chances of upgrades are.
Last edited by mataushas; Dec 30, 2019 at 11:22 am
Dec 30, 2019, 3:21 pm
#553
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I believe someone in this thread has done so, but may have used "GoH" or such. Unfortunately, three letter words cannot be searched on Flyertalk.
Dec 30, 2019, 5:43 pm
#554
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
