Originally Posted by
richarddd
I used cash and then points to upgrade to a premium suite (room upgrade on paid nights). The reservation says rate: upgrade to premium suite, room: Higashiyama Suite. That suite is now labeled a specialty suite on the website. Am I likely to have a problem?
They changed the premium suite to the other named suite the
Ninenzaka House Suite its the same size as the park suite. If you booked before the middle of oct you should be fine. Regardless if your reservation has a named suite they will give you that room. Ask for the one on the 3rd floor as it will have a better view. If you have any questions in gen let me know as I stayed there at the start of the month.