Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
Mar 26, 2024, 2:51 pm
#5776
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,579
Does anyone know the earliest time you can checkout to get the night credited as a night towards status?
If I have a late flight I often book an extra night at the end to ensure I have my room available until I leave for the airport and I’m not gambling on getting a late checkout.
On my last stay at a Grand Hyatt I checked out at 6pm but didn’t get the last night credited. At other hotels (can’t remember if they are Hyatt or other chains) I’ve had the last night credited despite checking out before midnight (but well after the normal checkout time if I didn’t have the extra night booked).
It’s probably not going to make much difference to my status but I’m curious that it’s not always credited. Thanks.
If I have a late flight I often book an extra night at the end to ensure I have my room available until I leave for the airport and I’m not gambling on getting a late checkout.
On my last stay at a Grand Hyatt I checked out at 6pm but didn’t get the last night credited. At other hotels (can’t remember if they are Hyatt or other chains) I’ve had the last night credited despite checking out before midnight (but well after the normal checkout time if I didn’t have the extra night booked).
It’s probably not going to make much difference to my status but I’m curious that it’s not always credited. Thanks.
Mar 26, 2024, 3:04 pm
#5777
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,870
Does anyone know the earliest time you can checkout to get the night credited as a night towards status?
If I have a late flight I often book an extra night at the end to ensure I have my room available until I leave for the airport and I’m not gambling on getting a late checkout.
On my last stay at a Grand Hyatt I checked out at 6pm but didn’t get the last night credited. At other hotels (can’t remember if they are Hyatt or other chains) I’ve had the last night credited despite checking out before midnight (but well after the normal checkout time if I didn’t have the extra night booked).
It’s probably not going to make much difference to my status but I’m curious that it’s not always credited. Thanks.
If I have a late flight I often book an extra night at the end to ensure I have my room available until I leave for the airport and I’m not gambling on getting a late checkout.
On my last stay at a Grand Hyatt I checked out at 6pm but didn’t get the last night credited. At other hotels (can’t remember if they are Hyatt or other chains) I’ve had the last night credited despite checking out before midnight (but well after the normal checkout time if I didn’t have the extra night booked).
It’s probably not going to make much difference to my status but I’m curious that it’s not always credited. Thanks.
Mar 26, 2024, 3:18 pm
#5778
Join Date: Jul 2005
Programs: MUCCI Classe des Flatteurs Preferes, LH SEN, BA silver, IHG Plat Amb, Accor Plat
Posts: 968
Yes I probably could - I’ve never tried it. My main concern is making sure I have a printed out bill for my expenses claim, so I’ve always done a traditional checkout to make sure I have the bill (and the bill has to be in the same currency that’s changed to my credit card).
Mar 26, 2024, 3:30 pm
#5779
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,870
Yes I probably could - I’ve never tried it. My main concern is making sure I have a printed out bill for my expenses claim, so I’ve always done a traditional checkout to make sure I have the bill (and the bill has to be in the same currency that’s changed to my credit card).
Mar 27, 2024, 7:39 am
#5780
Join Date: May 2022
Posts: 2,263
Yes I probably could - I’ve never tried it. My main concern is making sure I have a printed out bill for my expenses claim, so I’ve always done a traditional checkout to make sure I have the bill (and the bill has to be in the same currency that’s changed to my credit card).
I go to the front desk before leaving and telling them I have a flight early in the morning so I don't want to stop at the desk tomorrow morning, can get a copy of my final folio now.
I have never had a hotel question this, always do mobile check out the next day. Always get the night credit
Mar 27, 2024, 8:33 am
#5782
Join Date: May 2022
Posts: 2,263
If they ask if you are leaving since you are walking out with your bags, it goes along with my early morning flight comment earlier. No rules against you loading your car the night before
Mar 31, 2024, 12:38 am
#5783
Join Date: Feb 2024
Posts: 1
Hello Peeps,
This is first time visiting SE Asia (Vietnam) with family. Planning to book PH Saigon for 3nights. I am globalist. We are 2 Adult, 2 kids (14 & 8).
When, i select 3 Adults with points, it only shows up suites with following points. (Park-32k, Lam Son-32k, Park Exec-40k).
I was wondering if i book a standard room (20k) with 2Adults and then apply a SUA to get a standard suite upgrade and then add my 14y.o. to the booking. Is this possible ?
Also i have 1xCat1-7 award, which is expiring soon, so i was thinking if i could use that for first free night (standard room) + 1 SUA.
And then book 2 nights in standard room (2x20k) + 2 SUA.
So basically if this works i will save around 56K points (if i just book directly the suites by selecting 3 Adults).
Much appreciated.
This is first time visiting SE Asia (Vietnam) with family. Planning to book PH Saigon for 3nights. I am globalist. We are 2 Adult, 2 kids (14 & 8).
When, i select 3 Adults with points, it only shows up suites with following points. (Park-32k, Lam Son-32k, Park Exec-40k).
I was wondering if i book a standard room (20k) with 2Adults and then apply a SUA to get a standard suite upgrade and then add my 14y.o. to the booking. Is this possible ?
Also i have 1xCat1-7 award, which is expiring soon, so i was thinking if i could use that for first free night (standard room) + 1 SUA.
And then book 2 nights in standard room (2x20k) + 2 SUA.
So basically if this works i will save around 56K points (if i just book directly the suites by selecting 3 Adults).
Much appreciated.
Apr 1, 2024, 12:15 pm
#5784
Company Representative: World of Hyatt
Join Date: Feb 2017
Programs: World of Hyatt
Posts: 118
Good afternoon lovfly88. Thank you for considering Hyatt for your future stay in Vietnam. Be advised that if a Free Night award is used for any portion of a reservation that a SUA cannot be used. A reservation must be made with points or cash in order to confirm a SUA. If you do confirm a suite and the suite allows 4 people you can add your 2 children. @Hyattconcierge
Apr 1, 2024, 2:09 pm
#5785
Join Date: Jul 2021
Location: PHX
Programs: Starbucks Gold, Crown & Anchor Diamond, Hyatt Globalist, HH Gold, mLife Gold
Posts: 65
So I booked Thompson Madrid back at the end of January for a stay starting on this upcoming Sunday via the Hyatt website as a cash rate. It didn't charge my card at booking and there was a note on the confirmation stating "Note from Thompson Madrid FOR ANY RESERVATION WITH A REQUIRED PREPAYMENT YOU WILL RECEIVE A SECURE LINK VIA SAFERPAY TO COMPLETE YOUR PAYMENT" today I got an email from them to complete payment via that safepay. Is this normal?
I called Hyatt Customer Service and they said to just talk the front desk at check because your card is on file but I really don't want to show up and not have a room after flying from the US
EDIT: I got a response in the other thread.
I called Hyatt Customer Service and they said to just talk the front desk at check because your card is on file but I really don't want to show up and not have a room after flying from the US
EDIT: I got a response in the other thread.
Last edited by Airport Coffee; Apr 1, 2024 at 2:41 pm
Apr 2, 2024, 10:37 am
#5786
Join Date: Apr 2004
Location: CA
Posts: 1,308
Not sure if this is the proper thread to post the question. I have been working w my concierge to apply SUA. I also contacted the globalist line to apply one today.
my total SUA count. Never goes up. I currently have applied 5 and I still have 2 left. I had 4 from reaching 60 last year. I confirmed w all the local properties that my reservations do have the SUA properly attached. What should I do? When I called to apply SUA today, I asked the rep if my count was reduced by one she said yes but my app doesn't reflect it.
my total SUA count. Never goes up. I currently have applied 5 and I still have 2 left. I had 4 from reaching 60 last year. I confirmed w all the local properties that my reservations do have the SUA properly attached. What should I do? When I called to apply SUA today, I asked the rep if my count was reduced by one she said yes but my app doesn't reflect it.
Apr 2, 2024, 12:57 pm
#5787
Company Representative: World of Hyatt
Join Date: Feb 2017
Programs: World of Hyatt
Posts: 118
Good afternoon Kaiotes,
Thank you for being a loyal Globalist. There can be a lag time (sometimes up to 72 hours) before you speak to an agent and the use of the SUA is confirmed and when our back-office team actually pulls the award from your account. I am sorry for any inconvenience this may have caused you. Please contact @Hyattconcierge through Facebook, Instagram or X for immediate help. ^Gale.
Thank you for being a loyal Globalist. There can be a lag time (sometimes up to 72 hours) before you speak to an agent and the use of the SUA is confirmed and when our back-office team actually pulls the award from your account. I am sorry for any inconvenience this may have caused you. Please contact @Hyattconcierge through Facebook, Instagram or X for immediate help. ^Gale.
Apr 9, 2024, 11:09 pm
#5789
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,784
Apr 10, 2024, 5:57 am
#5790
Join Date: May 2022
Posts: 2,263