Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
Mar 11, 2016, 5:42 pm
#256
Join Date: Jul 2015
Posts: 146
I'd be interested to know more about the situation. One might ask why you're travelling when you're broke, but of course half of FT is about leveraging points and miles to make it at least somewhat justifiable to vacation with zip in a bank account.
So why Cat 1-3? Are you using points or cash or combo for your hotels? If you're thinking Orlando on points, I might recommend building some extra point balance to stay at the Grand Cypress (cat 4). Of course no breakfast there if not Diamond, and no airport transportation, but maybe you can offset those costs in other ways. Are you looking for theme park, beach, or general sightseeing? If you're broke and you're not using points, I might suggest a more budget friendly chain than Hyatt.
Just curious and would like to get the bigger picture.
Joe
So why Cat 1-3? Are you using points or cash or combo for your hotels? If you're thinking Orlando on points, I might recommend building some extra point balance to stay at the Grand Cypress (cat 4). Of course no breakfast there if not Diamond, and no airport transportation, but maybe you can offset those costs in other ways. Are you looking for theme park, beach, or general sightseeing? If you're broke and you're not using points, I might suggest a more budget friendly chain than Hyatt.
Just curious and would like to get the bigger picture.
Joe
80k UR
85k Flexperk
55k Avios (soon to be 120k)
43k Arrival+ miles
55k TYP
25k Alaska
Mar 16, 2016, 9:04 am
#257
Join Date: Sep 2010
Location: NYC/CEB
Posts: 391
what's a DSU worth in points?
Summary: a DSU was debited from my current pool instead of last year's (reservation was done via phone on 0229).
CS says the hotel made a mistake but they can't reinstate it nor add another DSU to my account. They are offering me points instead. Just wanted to ask what would be considered a rough/fair number of equivalent points? I've never used points for redemption before.
FWIW, my last DSU's were used on 3-5 night reservations. TIA
CS says the hotel made a mistake but they can't reinstate it nor add another DSU to my account. They are offering me points instead. Just wanted to ask what would be considered a rough/fair number of equivalent points? I've never used points for redemption before.
FWIW, my last DSU's were used on 3-5 night reservations. TIA
Mar 16, 2016, 1:43 pm
#259
Join Date: Sep 2010
Location: NYC/CEB
Posts: 391
Thanks. Is the number of points required to upgrade from the basic-level room to a entry level suite different per property? I can't seem to figure out the amount doing dummy bookings using the website. TIA
Mar 16, 2016, 1:47 pm
#260
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
The award room prices in points are the same for all those in the same category.
You are confusing using points for an upgrade with using points to book a room and a suite.
For example, if a regular award room is 20k points and the award points for a suite is 30k points, I would ask for 10k points for each night I was originally booked for in that particular hotel. Not any random hotel.
You are confusing using points for an upgrade with using points to book a room and a suite.
For example, if a regular award room is 20k points and the award points for a suite is 30k points, I would ask for 10k points for each night I was originally booked for in that particular hotel. Not any random hotel.
Mar 16, 2016, 2:07 pm
#261
Join Date: Sep 2010
Location: NYC/CEB
Posts: 391
I apologize for not being clear.
I actually wanted to find out the number of points required for an upgrade to a suite from a paid basic level room. That's how I intended to use the DSU that got debited from me. I'm guessing the pts required varies depending on the category too?
I actually wanted to find out the number of points required for an upgrade to a suite from a paid basic level room. That's how I intended to use the DSU that got debited from me. I'm guessing the pts required varies depending on the category too?
Mar 16, 2016, 2:11 pm
#262
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Here is the link to the page with the rules for suite upgrades using points. Pay attention to the fine print at the bottom. But the points needed are 6k. The paid room category required varies. The points for the upgrade are the same for all.
http://www.hyatt.com/gp/en/awards/hyatt_upgrade.jsp
http://www.hyatt.com/gp/en/awards/hyatt_upgrade.jsp
Mar 16, 2016, 2:17 pm
#263
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Summary: a DSU was debited from my current pool instead of last year's (reservation was done via phone on 0229).
CS says the hotel made a mistake but they can't reinstate it nor add another DSU to my account. They are offering me points instead. Just wanted to ask what would be considered a rough/fair number of equivalent points? I've never used points for redemption before.
FWIW, my last DSU's were used on 3-5 night reservations. TIA
CS says the hotel made a mistake but they can't reinstate it nor add another DSU to my account. They are offering me points instead. Just wanted to ask what would be considered a rough/fair number of equivalent points? I've never used points for redemption before.
FWIW, my last DSU's were used on 3-5 night reservations. TIA
Also, if it was a problem with the hotel, why can't the hotel just give you a comp suite and give you back the DSU? Of course I know that they want to the revenue from Hyatt for your suite.
Mar 16, 2016, 2:28 pm
#264
Join Date: Sep 2010
Location: NYC/CEB
Posts: 391
Here is the link to the page with the rules for suite upgrades using points. Pay attention to the fine print at the bottom. But the points needed are 6k. The paid room category required varies. The points for the upgrade are the same for all.
http://www.hyatt.com/gp/en/awards/hyatt_upgrade.jsp
http://www.hyatt.com/gp/en/awards/hyatt_upgrade.jsp
Mar 16, 2016, 2:43 pm
#265
Join Date: Sep 2010
Location: NYC/CEB
Posts: 391
I'm curious how the hotel made a mistake if you booked on the 29th. You didn't even have 2016 DSUs yet. Was it a lag in them processing it that caused them to pull from the wrong bucket?
Also, if it was a problem with the hotel, why can't the hotel just give you a comp suite and give you back the DSU? Of course I know that they want to the revenue from Hyatt for your suite.
Also, if it was a problem with the hotel, why can't the hotel just give you a comp suite and give you back the DSU? Of course I know that they want to the revenue from Hyatt for your suite.
FWIW, the stay in question was from the 1st week of this month and it was my first time using a DSU.
Mar 16, 2016, 3:01 pm
#266
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
That's what I was thinking but I don't know. I am not even sure if it's the hotel or Hyatt GP that screwed up. I am not familiar with who does the DSU debit and when it gets really debited. If anyone is inclined to point me to the pages, I am happy to read and learn
FWIW, the stay in question was from the 1st week of this month and it was my first time using a DSU.
FWIW, the stay in question was from the 1st week of this month and it was my first time using a DSU.
However are you 100% sure that they used one of your 2016 DSUs? There is a known issue where when you used a 2015 award, it mimicked using a 2016 award. However all 4 of your 2016 awards were still intact and it did not decrement from your 2015 awards. See the picture below.
http://www.flyertalk.com/forum/attac...6&d=1456555755
Mar 17, 2016, 6:09 am
#268
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Yes you will earn points for any cash part of your reservation. This gets paid at check out time.
Mar 17, 2016, 6:42 am
#269
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Theoretically the DSU is pulled by the HGP agent when you call to apply the DSU. AFAIK, the hotel does not have access to your DSU inventory to do that. However there has been more than one person who has used a DSU but didn't see it come out of their account until later. This could have happened to you.
Perhaps they need to call their own customer service, but I know this isn't the only time they've taken care of it for me.
Mar 17, 2016, 7:00 am
#270
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852