It sounds like all of this is very new to you. If having security vulnerabilities were a reason to go out of business, half of all US companies wouldn't be operating today.

Mr. Baloney, it seems like you enjoy providing random commentary. FWIW, I'm not particularly interested in your feedback,as you don't seem to have much of a grasp of the issues here. That you claim to have "free credit monitoring from four companies" suggests you have serious issues, ether with your credit, with data security or with understanding the services offered after a hack.

My account appears to have been affected. I'm happy to exchange best practices with others who've been affected by this hack.

Your completely correct. I have serious issues since I use credit monitoring, and half the companies in the United States are insecure. You have no issues, and have a grasp on everything. BTW, using legitimate credit monitoring servics helps me maintain over an 800 credit score. I monitor my credit very closely. Never been hacked by the credit monitoring companies like you say happened to you. Good day.

I actually did that yesterday. I am traveling on New Year's Eve and New Year's Day. Both stays were with Hyatt. I still cannot get into my account and nobody seems to be able to help me or call me back. But on the website one can pull up reservations and cancel without getting into their account. So that is what I did. I'm sure they will still sell out of rooms for these nights anyway, but I have some degree of satisfaction with my decision. I rebooked with Hilton.

My only real question is did the Goldpoints make it back into my account? I took screenshots of everything. Hopefully in a few more weeks they will clean this mess up. I may also call today and see if "they can see" that the Goldpoints were redeposited. If they are unable to tell me that much, then I'm going to assume that my account was wiped.

If you aren't churning credit cards, it's turning out to not be a huge deal to just freeze credit with the credit bureaus directly. You just have to be organized enough to know when and with which one of them you're going to need to temporarily unfreeze things if someone is going to need to do a credit check.

Just got off the phone with Hyatt. The points were redeposited in my account, which tells me that I actually still HAVE an account.

I asked the nice lady if there were any updates on the hack. She said she didn't know of any, then put me on hold so she can check. Was informed when she got back on that they haven't updated anybody with regard to the hack. Looks like Hyatt is trying to keep this hush-hush. I am sorely disappointed at how they dealt with this. I no longer see them in the same light as I did prior to the hack. This will affect my stays with them for the upcoming year. I will be using more of SPG/Marriott and Hilton. Just what I got to do, of course this is a personal choice.

http://investorplace.com/2015/09/hil...card-hack-hlt/

http://investorplace.com/2014/02/hot...hers-affected/

Just sayin'. If it wasn't breached so far, it'll happen the other day.

The other day it might be wise to use the same CC only for a certain period of time and then cancel the contract.:rolleyes:

I think you missed my point entirely.

It wasn't so much the hack, it was how Hyatt responded to the hack - how they left me and so many others in the dark. They continue to behave in this manner. Even the agents have no updated information for the customer.

Did Hilton respond any better? I just remembered the news, not being a Hilton customer.

Are you a Hyatt social media operative? Sure seems like it.

Not at all, I am not even booking Hyatt (usually HI). Working in IT, main focus is security, that's my background and interest.

If I remember correctly Hilton at least sent us an email on the subject.

There's now an alert on the Hyatt homepage. Not that it makes it much better since I'm sure many members effected don't view the homepage often.

... was just reminded of this when I got a 2 months remaining reminder from an identity protection service when AA had their systems "hacked." Sadly - hyatt doesnt appear to be doing the same.

I feel Hyatt should have sent out a email blast to all it's gold passport members who have credit card numbers on file... it was the least they could do, better customer service than finding out in the news.

BUT... into Hyatt's defence I did receive a personal phone call late October or early November. The Hyatt agent told me there was going to be an update to the gold passport system and that the current password used when I call Hyatt will no longer be needed. She also told me they are working at making the Hyatt system more secure.

I'm glad they called me, but in the end it's everyone responsibility to check your accounts often... I do almost every day.

... it's not really clear that that call is related to this breach (and not a personalized heads up for the recent system maintenance).

As I understand it, I there are variously state laws (and presumably also foreign laws) that may require Hyatt to notify affected customers. Eg.

https://en.m.wikipedia.org/wiki/California_S.B._1386

Not sure that a press release posted the day before Xmas eve suffices as a notification.