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I recently had to get two Mastercard credit cards replaced due to potential fraud, which caused me quite a big headache. In neither case did they actually tell me what the source of the potential fraud was. I guess it might be this?
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Originally Posted by Blueskyheaven
(Post 25910125)
Free credit monitoring from Target, from Home depot, from Tmobile, etc
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Originally Posted by mahasamatman
(Post 25910659)
Right, those companies did the responsible thing.
Hopefully we'll get more info about this in the coming days. Still a bit puzzling why they waited three weeks to release info about this. |
Not good news. Wonder if this may have been responsible for some of the gift card fraud.
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I wish Hyatt would post a list of the affected properties as well as the dates (to the extent that it's known when this happened--I presume we can assume that it was discovered and stopped shortly before the public announcement).
I guess the discovery isn't related to the system maintenance and the ending of the breach to the delay in bringing HGP systems back on line, or could this possibly be the case? |
Originally Posted by MSPeconomist
(Post 25911777)
I wish Hyatt would post a list of the affected properties as well as the dates (to the extent that it's known when this happened--I presume we can assume that it was discovered and stopped shortly before the public announcement).
I guess the discovery isn't related to the system maintenance and the ending of the breach to the delay in bringing HGP systems back on line, or could this possibly be the case? |
Roughly half of the properties in N.A. are franchised (mostly select service brands like Hyatt Place).
Originally Posted by United747
(Post 25909640)
Aren't they all Hyatt managed? Just owned by different companies then under management contract with Hyatt?
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Originally Posted by mahasamatman
(Post 25910659)
Right, those companies did the responsible thing.
No email from Hyatt, apparently they have outsourced the notification task to the press. |
Originally Posted by Blueskyheaven
(Post 25910125)
Free credit monitoring from Target, from Home depot, from Tmobile, etc
Anyone was and still is able to sign up for these. These won't help many! |
Originally Posted by iflyjetz
(Post 25912425)
At this point, I've gotten pretty numb to credit card data breaches. It was novel a couple of years ago; today, it's getting 'normal' for company databases to get hacked.
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Originally Posted by iflyjetz
(Post 25912425)
At this point, I've gotten pretty numb to credit card data breaches. It was novel a couple of years ago; today, it's getting 'normal' for company databases to get hacked.
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I had 3 unarthorized charges on my Hyatt card on Wednesday. The card has not been used for several months except for a reservation made about 2 months ago for the Hyatt Regency Chicago for tomorrow.
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That's despicable. I demand free credit monitoring with unlimited credit report updates
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Originally Posted by marel2
(Post 25912775)
I had 3 unarthorized charges on my Hyatt card on Wednesday. The card has not been used for several months except for a reservation made about 2 months ago for the Hyatt Regency Chicago for tomorrow.
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It's really strange... A stay I had last Saturday had been pending on my American Express and as of today is gone ... but a stay I had 14 days ago is still listed as a pending transaction on my AMEX, has not posted as a charge. :confused:
The data breach and the system maintenance fiasco, Hyatt is going to take a hit. I have not called gold passport because I thought things will work out, but now I'm not so sure. Hyatt has been missing in action, poor to no updates, leaving customers hanging and confused. I've canceled and moved my 7 night stay next week and will continue to cancel Hyatt stays until things clear up. |
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