Diamond Suite Upgrades May Not Be Usable For Stays Past Their Expiration Date
#16
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
#17
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
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The Hyatt, now also Hilton status match is only the first ripple of future changes due to Marriott buying Starwood. I don't know what's next and am ready to adapt to any changes.
As far as using DSUs past expiry, I used 2 in 2015 past expiry and I've got one DSU that will expire in 2016. I don't know if I'll be able to use it due to lack of planned travel for early 2016 and expect to lose it.
The Hyatt, now also Hilton status match is only the first ripple of future changes due to Marriott buying Starwood. I don't know what's next and am ready to adapt to any changes.
As far as using DSUs past expiry, I used 2 in 2015 past expiry and I've got one DSU that will expire in 2016. I don't know if I'll be able to use it due to lack of planned travel for early 2016 and expect to lose it.
#18
Totally against this idea, esp given the reports of how properties are manipulating award buckets / rates.. I can see this being a fake "benefit" where actual availability of DSU-sponsored upgrades on awards are rare. Being able to use DSUs for reservations after expiration is somewhat immune to that kind of manipulation. (emphasis on "somewhat")
#19
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Allow DSUs on award stays and you hugely increase the incentives for hotels to screw around with suite inventory.
In most cases it's not a big deal to book Points + Cash to be able to use the DSU...
#20
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,435
When I tried to apply a DSU to a reservation in May, I was told by Diamond Line person that there was no inventory available for DSU use.
When I followed up with HyattConcierge on Twitter, this is the response I received.
So I am inclined to believe that this is NOT a rumor, and next year's DSUs will not be usable beyond February 2017.
When I followed up with HyattConcierge on Twitter, this is the response I received.
We have a new system which was preventing us from using the current awards past the expiration date. I have adjusted this reservation and new email confirmation has been sent to you.
Last edited by hailstorm; Dec 21, 2015 at 3:40 pm
#21
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Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,435
Additional confirmation of impending policy change (no longer "rumor"):
In the future, this will be true. However, because terms and conditions for diamond members could not be updated in time, for 2016 you will be able to use 2015 DSU's in 2016. Internally there is a process we have to go through to issue the award. The same rules apply, that if you cancel the future reservation after 2/29/2016, you will loose the 2015 DSU award.
#22
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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#23
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,435
#24
Join Date: Aug 2014
Programs: Hyatt Explorist; Hilton Gold; Marriott Ambassador; Delta PM; United Silver; Global Entry
Posts: 99
#25
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
It would be nice if the DSUs were issued at time of requalification rather than 3/1 in light of this policy change.
#26
Join Date: Jun 2014
Location: LAX
Posts: 177
I have a couple of DSU stays booked after Feb 2016. Under "My Awards" I can now see the following:
Further down it says:
The date reflects the actual last night of my future DSU bookings. Before the website update the expiry date was Feb 2016. Looks as changes are coming...
Your Suite Upgrade Awards are available to use on paid room nights at any participating Hyatt hotel or resort worldwide between now and February 29, 2016.
Expiration: 26 Jun 2016
#27
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
This would be a really unwelcome change. I tend to book my trips around a year out for the summer. Waiting till requal/reissue in Feb in order to book for June would pretty much guarantee suite space would be gone at a good number of properties.
#29
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,253
I have one DSU remaining which I will was planning to apply to a post Feb 2016 reservation and like the ability to roll it over so to speak (with the condition that is irrevocable). However, it did seem generous to allow such and so I can understand them rolling that back (which I am sure is not a popular opinion)
#30
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I have one DSU remaining which I will was planning to apply to a post Feb 2016 reservation and like the ability to roll it over so to speak (with the condition that is irrevocable). However, it did seem generous to allow such and so I can understand them rolling that back (which I am sure is not a popular opinion)