Hyatt Ziva Cancun - REVIEW - MASTER THREAD
Jan 29, 2024, 7:48 pm
#1021
Join Date: Jul 2018
Location: MSP
Posts: 475
I was in 1506 in October and there was NO window blind there at ALL. Someone had ripped it out. We called and they came in to attempt to fix it. The guy apparently could not figure it out. No bueno. We ended up having to stack a bunch of pillows and crap against the window to keep the morning sun out of our eyes.
Sounds like they "fixed it" after we left.
I still love this place despite the small naggles. The beds are not the comfiest. I usually ask for an extra duvet cover to put over the mattress and that helps.
Feb 19, 2024, 10:58 pm
#1023
Join Date: Feb 2019
Posts: 3
I've got two reservations - one night in a double room and 3 nights in a king all booked on points at end of March. Ideally we'd want the king room since its just two of us (Globalist). Does anyone know the process or email on who to contact to hopefully request us in the same room the entire stay?
Feb 26, 2024, 8:42 am
#1024
Join Date: Apr 2021
Programs: Delta, Marriott, Hyatt
Posts: 4
Anyone else having issues with getting the 4x points from the Chase Hyatt Visa with this property?
I was charged (in advance) for an upcoming stay, and it posted as "travel agencies" at 1x with a merchant name of "WL *Hyatt Ziva Cancun." I've called Chase and they say they'll escalate, but the helpful agent from the JPM line noted that despite me booking through Hyatt.com it appears to have been charged through some third-party processor (hence the WL in front)...
I was charged (in advance) for an upcoming stay, and it posted as "travel agencies" at 1x with a merchant name of "WL *Hyatt Ziva Cancun." I've called Chase and they say they'll escalate, but the helpful agent from the JPM line noted that despite me booking through Hyatt.com it appears to have been charged through some third-party processor (hence the WL in front)...
Feb 26, 2024, 4:57 pm
#1025
Join Date: Nov 2005
Location: SIN / SFO
Programs: UA GS, SQ PPS, Hyatt Globalist, Marriott Titanium, Hilton Diamond, Accor Gold
Posts: 1,215
Apr 19, 2024, 3:23 pm
#1026
Join Date: Sep 2023
Posts: 16
Looks like the only suite eligible for a SUA is the "Club Ocean Front Corner Suite" now.
Is the "Club Ocean Front Corner Suite" better? Should I ask for this suite as an upgrade as a Globalist?
Is the "Club Ocean Front Corner Suite" better? Should I ask for this suite as an upgrade as a Globalist?
Last edited by angellt; Apr 19, 2024 at 10:09 pm
Apr 24, 2024, 10:31 am
#1027
Join Date: Jul 2011
Posts: 405
I've stayed in this suite and was very impressed with it. Very spacious and an extra bathroom. Club tower wasn't crowded and my suite had an amazing ocean front view with a large balcony with an outdoor hot tub.
Apr 24, 2024, 11:04 am
#1028
Join Date: Aug 2021
Location: Madison, WI
Programs: Delta Platinum Medallion, Marriott Platinum Elite, World of Hyatt Globalist
Posts: 63
Can also confirm that the Club Ocean Front Corner Suite is fantastic. Beautiful unobstructed views and felt very private. Loved the outdoor hot tub and huge amount of balcony space to relax on.