Originally Posted by Scifience

Anyone else having issues with getting the 4x points from the Chase Hyatt Visa with this property?

I was charged (in advance) for an upcoming stay, and it posted as "travel agencies" at 1x with a merchant name of "WL *Hyatt Ziva Cancun." I've called Chase and they say they'll escalate, but the helpful agent from the JPM line noted that despite me booking through Hyatt.com it appears to have been charged through some third-party processor (hence the WL in front)...