Andaz Maui REVIEW - MASTER THREAD
Jun 29, 2016, 11:48 am
#2536
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Just booked 7 nights (5 with points and 2 with CC free nights). I have not stayed at any Hyatt properties but recently matched to Diamond from SPG and plan on staying in Ziva Cancun, Andaz Papagayo with points.
I'm currently booked in a King Garden view. For my dates, I see availability with Partial Ocean, Full Ocean, ADA Ocean, Suite.
Does it make sense to email their reservation email address and politely ask for upgrade being that we are celebrating our 5 year anniversary? Or just wait till arrival and ask and hope for the best?
What's the best approach? Does anyone have the manager's email?
I'm currently booked in a King Garden view. For my dates, I see availability with Partial Ocean, Full Ocean, ADA Ocean, Suite.
Does it make sense to email their reservation email address and politely ask for upgrade being that we are celebrating our 5 year anniversary? Or just wait till arrival and ask and hope for the best?
What's the best approach? Does anyone have the manager's email?
Jul 18, 2016, 4:08 pm
#2537
Join Date: Aug 2011
Posts: 299
Based on searching cash availability on Hyatt.com, There are no upgrade options for the full stay but there are ocean view king available 20-25 and partial OV or ADA OV available 25-27. Do you think that should be fine or do I need to call in today/tomorrow prior to arriving on Wednesday the 20th?
Is my assumption correct? If it's available for cash booking, I am entitled to an upgrade to that room? Based on Diamond status. Thoughts?
Jul 19, 2016, 8:06 am
#2538
Join Date: Jun 2013
Posts: 2,363
Emailed Karla but have not heard back.
Based on searching cash availability on Hyatt.com, There are no upgrade options for the full stay but there are ocean view king available 20-25 and partial OV or ADA OV available 25-27. Do you think that should be fine or do I need to call in today/tomorrow prior to arriving on Wednesday the 20th?
Is my assumption correct? If it's available for cash booking, I am entitled to an upgrade to that room? Based on Diamond status. Thoughts?
Based on searching cash availability on Hyatt.com, There are no upgrade options for the full stay but there are ocean view king available 20-25 and partial OV or ADA OV available 25-27. Do you think that should be fine or do I need to call in today/tomorrow prior to arriving on Wednesday the 20th?
Is my assumption correct? If it's available for cash booking, I am entitled to an upgrade to that room? Based on Diamond status. Thoughts?
Jul 19, 2016, 8:39 am
#2539
Join Date: Aug 2011
Posts: 299
Based on today, I would have to switch rooms midway 20-25 OVK and 25-27 POVK.
Anything better than garden view!
Jul 19, 2016, 9:24 am
#2540
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Maybe others have some more experience with this, but I would be surprised if you were given an upgrade that required you to switch rooms mid-stay. If there's no upgraded room types available for your entire stay, I would plan on being in the type of room I booked.
Jul 19, 2016, 9:49 am
#2541
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Jul 21, 2016, 1:04 pm
#2542
Join Date: Jul 2016
Location: Vienna / AT
Programs: Hilton DIA / SPG Gold / Hyatt Plat
Posts: 20
hi
ive noticed the enterprise station at andaz
does enterprise rental @ andaz includes a parking lot at the property, or will the car just be delivered, and thats it.
Any possibility to park an enterprise car ( e.g. rented at airport ) there?
thank you so much
ive noticed the enterprise station at andaz
does enterprise rental @ andaz includes a parking lot at the property, or will the car just be delivered, and thats it.
Any possibility to park an enterprise car ( e.g. rented at airport ) there?
thank you so much
Last edited by heiniheini; Jul 21, 2016 at 1:09 pm
Jul 21, 2016, 1:44 pm
#2543
Join Date: Jun 2013
Posts: 2,363
I am so annoyed with this property. I have been trying to book an award stay here for the past 3 months. They are booked solid for all of Jan and Feb. I have literally checked every single day and could find no availability. If this isn't gaming i don't know what is.
Jul 21, 2016, 2:43 pm
#2544
Join Date: Jun 2016
Posts: 46
Subscribe to wandrme and set up alerts
Jul 21, 2016, 5:47 pm
#2545
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Have you checked various permutations? For example, I don't think the site ever shows availability for a one night search, I think one has to query the site for like a 4 night stay to see availability, then maybe adjust as needed by calling.
Jul 21, 2016, 7:22 pm
#2546
Join Date: Jan 2016
Posts: 34
you need to check 4 nights at a time like the guy above said. Then you can start all your different permutations and MAYBE have some luck.
Jul 21, 2016, 7:23 pm
#2547
Join Date: Jan 2016
Posts: 34
If you rent from enterprise you still need to pay the hotel's parking fee, whether if you rented from airport or from kiosk at hotel.
Jul 21, 2016, 7:33 pm
#2548
Join Date: Jun 2013
Posts: 2,363
I am actually trying to book a full week stay. I tried every single day and got Nada from Jan - Feb.
Jul 21, 2016, 7:41 pm
#2549
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
I have done over 10 nights here a few times, but never in one single booking... I book four nights, then check every day to get more adjacent nights, or another four in the window of the trip, then continue checking every day until maybe a month or two or three later I'm finally able to complete what my trip demands (and often I have 2-4 separate/consecutive reservations on the website - but the hotel connects them for a single stay).
Jul 22, 2016, 6:39 pm
#2550
Join Date: Sep 2002
Posts: 418
Zbigfam
I booked 5 nights on points a few weeks ago for mid January 2017. I originally wanted 4 nights, but it always showed not available, but did show available for 6 nights. So I called the hotel directly, she said 5 nights were the minimum they accept, she did something on computer, then I was able to book 5 and changed my plans. Try calling hotel.