Andaz Maui REVIEW - MASTER THREAD
Apr 13, 2016, 5:54 pm
#2491
Join Date: Apr 2016
Posts: 2
Hey everyone!
My wife and I both signed up for the Hyatt card, giving us 2 free nights each. Yesterday, I was able to book four consecutive nights in August at the Andaz. At the time, I was told the entire week was available. Because I hadn't looked into flights yet, I only booked the four free award nights. I didn't want to transfer 75,000 points from my Chase account if I couldn't find flights that lined up with the award dates.
This morning I was able to get the flights I needed, so I called up Hyatt to book the three nights that preceded my existing four night reservation. I'm told that to use points, I need to book at least four consecutive nights. Frustrating, but the agent told me there was nothing she could do. She said I can keep checking the website to see if availability for just the three nights opens up.
This is where I'm looking for advice. The Hyatt Regency in Maui does show availability for those three nights @ 20,000 points/night. Should I book three nights there now, while checking the Andaz for points availability every so often? If something frees up, would I be able to call and move my reservation to the Andaz while transferring the extra 15,000 points needed for that stay?
Or maybe there is another path I should look into? Thanks in advance for any advice!
Dan
My wife and I both signed up for the Hyatt card, giving us 2 free nights each. Yesterday, I was able to book four consecutive nights in August at the Andaz. At the time, I was told the entire week was available. Because I hadn't looked into flights yet, I only booked the four free award nights. I didn't want to transfer 75,000 points from my Chase account if I couldn't find flights that lined up with the award dates.
This morning I was able to get the flights I needed, so I called up Hyatt to book the three nights that preceded my existing four night reservation. I'm told that to use points, I need to book at least four consecutive nights. Frustrating, but the agent told me there was nothing she could do. She said I can keep checking the website to see if availability for just the three nights opens up.
This is where I'm looking for advice. The Hyatt Regency in Maui does show availability for those three nights @ 20,000 points/night. Should I book three nights there now, while checking the Andaz for points availability every so often? If something frees up, would I be able to call and move my reservation to the Andaz while transferring the extra 15,000 points needed for that stay?
Or maybe there is another path I should look into? Thanks in advance for any advice!
Dan
Apr 13, 2016, 6:29 pm
#2492
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 757
Hey everyone!
My wife and I both signed up for the Hyatt card, giving us 2 free nights each. Yesterday, I was able to book four consecutive nights in August at the Andaz. At the time, I was told the entire week was available. Because I hadn't looked into flights yet, I only booked the four free award nights. I didn't want to transfer 75,000 points from my Chase account if I couldn't find flights that lined up with the award dates.
This morning I was able to get the flights I needed, so I called up Hyatt to book the three nights that preceded my existing four night reservation. I'm told that to use points, I need to book at least four consecutive nights. Frustrating, but the agent told me there was nothing she could do. She said I can keep checking the website to see if availability for just the three nights opens up.
This is where I'm looking for advice. The Hyatt Regency in Maui does show availability for those three nights @ 20,000 points/night. Should I book three nights there now, while checking the Andaz for points availability every so often? If something frees up, would I be able to call and move my reservation to the Andaz while transferring the extra 15,000 points needed for that stay?
Or maybe there is another path I should look into? Thanks in advance for any advice!
Dan
My wife and I both signed up for the Hyatt card, giving us 2 free nights each. Yesterday, I was able to book four consecutive nights in August at the Andaz. At the time, I was told the entire week was available. Because I hadn't looked into flights yet, I only booked the four free award nights. I didn't want to transfer 75,000 points from my Chase account if I couldn't find flights that lined up with the award dates.
This morning I was able to get the flights I needed, so I called up Hyatt to book the three nights that preceded my existing four night reservation. I'm told that to use points, I need to book at least four consecutive nights. Frustrating, but the agent told me there was nothing she could do. She said I can keep checking the website to see if availability for just the three nights opens up.
This is where I'm looking for advice. The Hyatt Regency in Maui does show availability for those three nights @ 20,000 points/night. Should I book three nights there now, while checking the Andaz for points availability every so often? If something frees up, would I be able to call and move my reservation to the Andaz while transferring the extra 15,000 points needed for that stay?
Or maybe there is another path I should look into? Thanks in advance for any advice!
Dan
Apr 13, 2016, 7:21 pm
#2494
Join Date: Apr 2016
Posts: 2
I would 1st call in house reservation and see whether they can take care of it for you. They can look and see that you will have 7 nights total. If not, I would do as you plan. Rather than losing your spot at HR (very unlikely unless sold out) when you cancel with HR to free up the points and book with Andaz, you can have customer service do it for you.
Apr 14, 2016, 5:34 am
#2495
Join Date: Jun 2014
Programs: Delta, Hilton Honors, SPG, Marriott, Hyatt
Posts: 672
Apr 14, 2016, 8:15 pm
#2496
Join Date: Feb 2004
Programs: IHG Spire Elite; Hyatt Platinum; SPG Preferred+; Club Carlson Gold; SW CP
Posts: 674
Apr 14, 2016, 9:47 pm
#2497
Join Date: May 2012
Posts: 470
I also had excellent service from in-house reservations team, changing my all points reservation over to P+C when I saw Pool Suite open up, even though P+C was not available for my dates online. ^
Apr 15, 2016, 4:31 am
#2498
Join Date: Jun 2014
Programs: Delta, Hilton Honors, SPG, Marriott, Hyatt
Posts: 672
Do you think in-house reservations can work some magic and get me a pool suite for my stay? lol.
Apr 27, 2016, 8:37 am
#2499
Join Date: Sep 2015
Posts: 476
Did 4 nights stay on points last week. Everything was great. Didn't get diamond upgrade becaz hotel was full. There was a wedding n 2 Corp events. Garden queen was OK, hardly used the room. Breakfast was really nice bt Bf items kina get repetitive. No issues getting resort activities booked via Concierge. Getting space at the beach wasn't a issue at all. Staff was always ready to help.
Bumbye bar cocktails were superb n food at Kana rest was good too. Parking option at the boat launch still going great 😀
Let me know if anyone have questions in regards to Andaz Maui.
Bumbye bar cocktails were superb n food at Kana rest was good too. Parking option at the boat launch still going great 😀
Let me know if anyone have questions in regards to Andaz Maui.
Apr 27, 2016, 8:46 am
#2500
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Did 4 nights stay on points last week. Everything was great. Didn't get diamond upgrade becaz hotel was full. There was a wedding n 2 Corp events. Garden queen was OK, hardly used the room. Breakfast was really nice bt Bf items kina get repetitive. No issues getting resort activities booked via Concierge. Getting space at the beach wasn't a issue at all. Staff was always ready to help.
Bumbye bar cocktails were superb n food at Kana rest was good too. Parking option at the boat launch still going great 😀
Let me know if anyone have questions in regards to Andaz Maui.
Bumbye bar cocktails were superb n food at Kana rest was good too. Parking option at the boat launch still going great 😀
Let me know if anyone have questions in regards to Andaz Maui.
5 nights last week. We must have overlapped! Partial ocean view (I paid for it). We didn't get an upgrade.
We used valet because we could not be bothered with the hassle and we wanted to feel free to have a couple of drinks in the evening.
Food at Ka'ana kitchen was probably the best in our 2 weeks in Hawaii.
Our view from the balcony:
Apr 27, 2016, 10:14 am
#2501
Join Date: Sep 2015
Posts: 476
From ur pic looks like we were on the same wing
Apr 28, 2016, 12:50 pm
#2502
Join Date: Oct 2012
Posts: 771
May 2, 2016, 12:33 am
#2504
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
DSU's aren't transferable, so if you yourself don't plan to show up your friend could encounter some difficulties.....
Otherwise all occupants in the room you are staying, max 4, will get the Diamond benefits like free breakfast...
Otherwise all occupants in the room you are staying, max 4, will get the Diamond benefits like free breakfast...
May 13, 2016, 8:40 pm
#2505
Join Date: Feb 2006
Posts: 203
Just spoke with Anna(?) in guest services. Diamond guests receive the Breakfast Experience, which she indicated is not limited in any way. However, spa access including sauna / steam room for ALL GUESTS require a service appointment or day pass.