HookEm

When I bring up a description of the rooms, there is absolutely nothing about a Club Room. They have regular rooms, garden views, canal views and suites. But nothing about a Club Room. Are you sure they said "club room"?

RTW1

A bit of a disappointment already... one that was not completely unexpected but the price now is a little steep.

Until yesterday the website showed "limited free valet parking available" but today it has been changed to "We operate a valet parking service daily 24 hours. This service is priced at €65, - per 24 hours".
I had sent them an e-mail yesterday questioning the free offer, no reply yet but at least they changed the text. Free parking would have been nice, but maybe a bit too good to be true.

FD1971

Right on spot.

As pointed out before, the biggest competitive advantage was the free parking. It was surprising and definitely unexpected, but a nice perk.

But somehow Hyatt has to pay for the United miles...

RTW1

I was also quite surprised when I saw the free parking offer on the website.... but with the current rates it's not that big of a leap to think that it could be free.
But I now also received a reply by mail that their website was wrong and has now been changed, €65 / $90 is a bit steep even for Amsterdam. I'll just leave the car at the office and take the train/tram, that will probably be quicker as well :-).

Ducatibiker

*48 euros for Q-Park in Amsterdam/24 hours - you can even see on their web site which parking has free place.
*Their competition will be Conservatorium Hotel which has its own indoor swimming pool and is very well managed
300 euros for a room, I am sure that will help Hyatt buying all those United miles for US customers who will come back with free Visa Card awards to fill the suites of Andaz Prinzengracht.
*In a market where Andaz is unknown, where Hyatt is hardly known, they should have given a bonus of 50K miles to the people who are checking in this property before the end of 2012. Not on United but on KLM/Air France. Hyatt failed twice in Brussels (Rue Royale and Avenue Louise), once in Antwerpen. Let's see what happens with this new attempt to enter a new market.

RTW1

The Conservatorium is indeed a very nice hotel, prices are about the same. And although they are quite close I like the location a little better.

There is KL/FB promo running for the Andaz Amsterdam (the only promo I have found), but it's not a very good one. Double FB miles but the rates go up by about €20-30 when using the promo code.

I also wonder what the motivation has been for the hotel to use the Hyatt/Andaz brand. It's not like it's well known and the hotel seems to be an independent one, jointly owned by Aedes Real Estate and Marcel Wanders. I wonder if they are prepared for all those free credit card nights they undoubtedly will need to provide in the future.

RTW1

Another thing to be aware of (no info about this on the website).... the Gym/Spa is not operational yet and won't be for a few weeks.
Only found out about this after reading a review.

MSPeconomist

What about those Club rooms? Is this an Andaz with a Club lounge? If so, do Diamonds automatically get access?

RTW1

No club lounge.... but supposedly free drinks (non alcoholic) in the lounge/library in the main lobby for all. And free use of the mini-bar.
We'll see how they do breakfast for Diamonds.

RTW1

I completed my first stay here today, just a quick review because I was rushing to/from work.... an already nice hotel that can only get better.

Location: Good, although not great. In between "Spui" and "Leidseplein".
Room: I booked a standard Andaz King and got upgraded to an Andaz King with a Canal view. Quite nice.
Breakfast: A very nice and extensive breakfast buffet in the restaurant. Ordered from the menu as well. Charges taken of the bill (Diamond benefit) but the tip remained.
Prices: Around €300 for a King/Queen room at this time, not quite a deal. After check-in I saw they had lowered the rates for this week by about €30. So it pays to keep checking, something I forgot to do in time...

Likes:
- The style of the hotel.
- The staff.
- The clean uncluttered room, no need to clear the bed of "junk" before using.
- The big walk-in closet.
- The big shower.
- The number of tv-channels.
- Almost everything from the mini bar is free.
- Extensive choice of newspapers, to be delivered to your room

Dislikes (temporarily or minor):
- The Gym/Spa are not operational yet. Not mentioned anywhere on the website, only in the welcome letter in the room.
- A faint airco noise in the room that started repeatedly. Even when the airco was fully turned off there was a switching and a buzzing noise that kept going for a few minutes at intervals. Not loud enough to be really a bother but still a bit unpleasant when sleeping.
- Guests (or others) who set the alarm at 00:00 and leave it on . Again a reminder to unplug any alarm clocks when entering the room....
- Not a perfect layout for shaving with the mirror next to the wash basin.
- Took 15 minutes to get the internet connection to work on my company laptop and had a very slow VPN connection. Only after getting the sign-in page link from my iPad was I able to get a connection. I don't really like how this is implemented by Swisscom.
- Sound system with the old iPhone dock, that's going to be a regular problem from now on I guess.

Some pictures:

Exterior


Room








Walk-in closet


Some refreshments




And the funky toilet

SanDiego1K

Nice pictures and report, RTW1. You gave a good sense of the hotel. The fish above the bed is really quirky and fun.

RTW1

The public spaces are also quite nice and .... although I didn't really get a chance to use them much. I'll save that for next time over a weekend.

FD1971

Thanks for the report, RTW.

It is really shocking to read that Swisscom is still around..

I fear Hyatt Int. actually resigned with Swisscom, the original contract should have reached its end by now...

BTW, is the big lamp an original FLOS or just a fake?

MikeFromTokyo

Looks like a fake.

RTW1

It's not a FLOS, and in reality only bears a small resemblance. More like inspired by :-). The furniture to me looked quite nice, but a few more real design icons would have been nice. The desk chair wasn't the most comfertable, the big yellow chair in the back was...