Park Hyatt Tokyo REVIEW - MASTER THREAD
Aug 30, 2014, 5:28 pm
#1891
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
The nights we were there the canapes were all savory (and extremely salty). I remember something that looked like creme brulee, but was actually some kind of brulee'd cheese (very disappointing to my kids, who thought they were getting dessert), a fish mousse, pureed sweet potato, some seared fish. The very last night we were there they brought out a tray of a pesto pizza-ish thing, which I did like. Unfortunately it all disappeared almost immediately (mostly to one person who had over a dozen small plates lined up in front of her) and no more appeared. They also had potato chips, and tortilla chips with salsa and guacamole. On the drink side, the scotch was Whyte and Mackay, which I don't think highly of. I may be too picky on the food/beverage front, however...
I dare say they are trying to prevent guests relying on it instead of buying dinner.
Well at least we're not paying for it.
Aug 30, 2014, 7:35 pm
#1892
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
I've noticed more hassle about the station shuttle being full a few times on my last few trips. When it came up, I grumbled at them and somehow managed to get on (as a single) all but once. This is rather frustrating as if the demand is there, they should be able to deal with it. Curiously, they don't do this sort of thing back from the station -- that way is simply first come first served.
Aug 31, 2014, 12:33 am
#1894
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Hi all,
This has been a really interesting thread (and wiki), and I'm very much looking forward to our stay coming up in a couple days (2 nights early this week and then another 3 nights at the end of the trip). Our first night comes after a long day/night of travel and I'm guessing we'll arrive at the hotel at maybe 6pm. I know that someone posted a link to restaurants in Shinjuku Park Tower (http://www.shinjukuparktower.com/en/shops.shtml) and wondered if anyone had any recommendations of one over another? I'm guessing we'll be too zonked to explore much, and have some exciting food lined up for the rest of the trip. Extra bonus points if food is available for a vegetarian that doesn't eat fish (dashi OK if necessary).
This has been a really interesting thread (and wiki), and I'm very much looking forward to our stay coming up in a couple days (2 nights early this week and then another 3 nights at the end of the trip). Our first night comes after a long day/night of travel and I'm guessing we'll arrive at the hotel at maybe 6pm. I know that someone posted a link to restaurants in Shinjuku Park Tower (http://www.shinjukuparktower.com/en/shops.shtml) and wondered if anyone had any recommendations of one over another? I'm guessing we'll be too zonked to explore much, and have some exciting food lined up for the rest of the trip. Extra bonus points if food is available for a vegetarian that doesn't eat fish (dashi OK if necessary).
Aug 31, 2014, 9:30 am
#1895
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I view it as a positive that they are limiting the amount of food available to light canapés. It would be inappropriate for a high-end hotel to be offering enough free food for freeloaders to make a dinner out of it.
Sep 2, 2014, 2:23 am
#1897
Join Date: Aug 2008
Location: Colorado
Programs: Hilton Gold, Hyatt Platinum
Posts: 137
However, I found the quality to be quite good. It works out well for a few drinks and snacks before dinner.
I do wish they had a little bit better quality of liquor and mixers considering the price of the hotel. I came from the Hyatt Regency Kyoto before this and they had FeverTree tonic which I thought was fantastic, they only have a generic brand here. There were also no recognizable scotches at all ... a local Japanese one would have been great ...
Sep 2, 2014, 7:04 am
#1898
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
I'm afraid that they aren't succeeding at that. As I mentioned in a previous post, the person sitting next to us had literally filled the entire surface of her table with small plates, and was continually heading up to get more. I think it is highly unlikely that she was planning to have another dinner later on...
Sep 2, 2014, 5:04 pm
#1899
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I'm afraid that they aren't succeeding at that. As I mentioned in a previous post, the person sitting next to us had literally filled the entire surface of her table with small plates, and was continually heading up to get more. I think it is highly unlikely that she was planning to have another dinner later on...
This could be one of the reasons they changed the venue for this from the NY Bar to the Peak Lounge.
Sep 2, 2014, 5:30 pm
#1900
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
This must be difficult for the hotel. They clearly have started offering the complimentary food and drinks for Diamonds as an enticement to choose the PH over other hotels, including the GH and HR which offer lounges; however, they do this at the risk of dumbing down the hotel due to abuse of the benefit.
This could be one of the reasons they changed the venue for this from the NY Bar to the Peak Lounge.
This could be one of the reasons they changed the venue for this from the NY Bar to the Peak Lounge.
I politely request that the staff replenish the offering, and in most cases they will bring a selection to us.
Sep 2, 2014, 5:51 pm
#1901
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 757
Why would the platinums be in the lounge. I image the occasional courtesy is pretty infrequent.
Sep 2, 2014, 5:56 pm
#1902
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
StR SIN for example where one woman literally took the entire dish of canapés to a cabana by the pool and devoured them. We were there for 4 nights and this happened on every occasion we were there.
I've seen Diamonds at Hyatts behave the same way too. A long stay guest at the PH MEL who was on the same floor as the Park Lounge would take plates and plates back to his room.
Sep 2, 2014, 11:28 pm
#1903
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
Sep 3, 2014, 12:04 am
#1904
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
But at least, at the New York Bar & Grill, you could get real food alongside the Diamond drinks if you paid for it. Now you're stuck with the appetizers on hand.
Sep 3, 2014, 12:31 am
#1905
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852