Park Hyatt Tokyo REVIEW - MASTER THREAD
Aug 5, 2014, 7:53 pm
#1847
Join Date: Aug 2010
Posts: 131
I was curious what you guys/gals thought about doing cash + points for the first night of my five night stay at PHT using a Diamond Suite Upgrade and then just booking a normal points room for the remaining four nights? Any chance they would let me keep the suite for all five nights, ya think?
Aug 5, 2014, 9:24 pm
#1848
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I was curious what you guys/gals thought about doing cash + points for the first night of my five night stay at PHT using a Diamond Suite Upgrade and then just booking a normal points room for the remaining four nights? Any chance they would let me keep the suite for all five nights, ya think?
Aug 5, 2014, 9:58 pm
#1849
Join Date: Apr 2000
Location: CGK SIN PER ORD
Programs: UA 1K MM, Hyatt Plat
Posts: 2,813
I was asked for my Costco membership card once while checking in for 2 nights in Osaka.
Back to PHT. I am booked 2 nights here using MER for 39,200Y/night, followed by 5 nights at HRT using C+P and DSU.
For those who have stayed in a regular room and a Park Suite King in PHT, should I use my last DSU for the 2 nights at PHT or just leave it as a regular room? I cannot use 6k points/night using MER.
Aug 5, 2014, 11:11 pm
#1850
Join Date: Jan 2009
Location: BKK
Posts: 6,741
They might let someone keep a suite for an entire stay if the majority of the nights were paid, and just one or two were award nights.
Paying for one night is very unlikely to "secure" the suite for the remainder of an award stay.
Aug 5, 2014, 11:27 pm
#1851
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
As above, most properties do their best to accommodate this request when the redemption night is the last rather than the first. As always, be prepared to move rooms and you won't be disappointed. It may pay to move the night to whichever day you will be at the property the least amount of time, i.e. depending on check in or check out night.
Aug 6, 2014, 11:53 am
#1852
Join Date: May 2012
Programs: SPG, Hyatt, CC, AA, UA, WN
Posts: 256
Hit or miss I say. We had 3 nights paid in a suite, the last night via points in a standard room. Even as a diamond member, we were still moved to a regular room on the final night. We had an early flight the day of departure, so we didn't mind as much, but still...
Aug 6, 2014, 7:58 pm
#1853
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
And after 3 nights in a PAID suite.
That's crazy.I know it's not that big a deal to you given the early departure (that's how I'd feel about it, too), but who likes moving for the last night of a 4-night stay? You're starting your departure a day early.
It's hard for me to fathom how luxury hotel management anywhere feels that's the best departure experience to leave your guests with after they just purchased 3 nights in one of your expensive suites.
Aug 6, 2014, 9:26 pm
#1855
Join Date: Sep 2010
Programs: Hyatt diamond
Posts: 645
That is sooooo Japan.
And after 3 nights in a PAID suite. That's crazy.
I know it's not that big a deal to you given the early departure (that's how I'd feel about it, too), but who likes moving for the last night of a 4-night stay? You're starting your departure a day early.
It's hard for me to fathom how luxury hotel management anywhere feels that's the best departure experience to leave your guests with after they just purchased 3 nights in one of your expensive suites.
And after 3 nights in a PAID suite.
That's crazy.I know it's not that big a deal to you given the early departure (that's how I'd feel about it, too), but who likes moving for the last night of a 4-night stay? You're starting your departure a day early.
It's hard for me to fathom how luxury hotel management anywhere feels that's the best departure experience to leave your guests with after they just purchased 3 nights in one of your expensive suites.
Told them I wouldn't paid one single yen to stay in that suite.... and moved.
Aug 6, 2014, 11:17 pm
#1856
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Aug 7, 2014, 6:08 am
#1857
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Are you Diamond? Shouldn't you have been given a 60 sqm Park View King?
Aug 7, 2014, 7:35 am
#1859
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Yes, and why did s/he not book 1 + 3? Because poster figured there would be more chance of getting away with something by booking 3 + 1.
I imagine the Hotel sees this pattern often... and quite frankly get rather tired of it.
Now, it’s worth a try… but if it fails, no need for any of this “How can a hotel of this caliber treat their guests this way” stuff.
I imagine the Hotel sees this pattern often... and quite frankly get rather tired of it.
Now, it’s worth a try… but if it fails, no need for any of this “How can a hotel of this caliber treat their guests this way” stuff.
Aug 7, 2014, 7:44 am
#1860
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852