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Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD

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Old Nov 15, 2014, 12:16 am
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Last edit by: opus2002
Airport Transportation

The following thread and its wiki provide all the information one needs to know about taking a taxi from Suvarnabhumi Airport: Catching a Taxi at BKK and general Thailand taxi discussion [SEE WIKI FIRST] The wiki discusses the breakdown of taxi fares from the airport to central Bangkok where Grand Hyatt Erawan is located, and addresses the possibility of being slightly overcharged by a taxi driver.

Alternatively, Grand Hyatt Erawan offers airport transfers in its own fleet of silver Mercedes-Benz S-Class and E-class sedans. The prices of these service are S-Class THB 3,300 (net) per one way transfer (per post 1976) and E-Class THB 2,500 (per post 1975) to or from Suvarnabhumi Airport. Guests using this service will be greeted by a representative at the airport, assisted with their luggage, and escorted to the waiting car.

For an additional charge, the hotel can also arrange "Fast Track" (VIP lane) immigration clearance, as well as the option of being met at one's arrival gate by a buggy and escorted through Fast Track immigration. This service is available for THB 1,600+ 7% vat per person, or THB 2,400+ 7% vat per person to include Golf Cart and porter services.

AOT (and perhaps other companies) also provide transfers from and to the airport. Various vehicle types are available at different price points: Camry (THB 1,200 one way), Mercedes E-Class (THB 2,400 one way).

I always use http://www.limousine.in.th for my car needs in BKK incl airport transfers. 1050 THB from BKK to the city, 900 THB city to BKK (incl tolls).

UBER no longer operates in Thailand. Instead, use GRAB. Similar to UBER, prices will vary. On my trip, I was able to get a GRAB for 364 THB from BKK.

Taxi should run between 400-500 THB. If going from the hotel to BKK, the hotel will quote 500 THB. I had to wait for a few taxi's as the first two didn't want to do unless I paid 750 THB.

Grand Club lounge hours
  • Open: Daily 6:30am-11:00pm
  • Breakfast: Monday-Friday 6:30am-10:30am; Saturday-Sunday 6:30am-11:00am
  • Happy hour: Daily 5:30pm-7:30pm
  • Information as of 11-Apr-2019
Restaurant breakfast
  • "The Dining Room" (lobby restaurant) breakfast buffet
  • Hours: Daily 6:00am-10:30am
  • Available for guests on relevant rates and for Globalists
  • Information as of 11-Apr-2019
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Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD

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Old Aug 17, 2015, 2:50 pm
  #1081  
 
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As far as my family and I are concerned we will give it 24 hours to see how things develop.

I have tremendous sympathy with guests and staff at the GH . Its like a home from home from us but i cant put my family in a situation that we dont need to be in just to have a holiday in Bangkok .

The GH is a wonderful instituation though and hopefully we hear shortly from guests who are safe and currently at the GH.
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Old Aug 17, 2015, 8:38 pm
  #1082  
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Originally Posted by gemini573
For sure that's the Erawan Tea Room.
Indeed. And it appears to be the northwest corner of the building which would have received the brunt of the blast.

Originally Posted by yosithezet
I don't see any reason not to stay at the GH Erawan. There is no indication that this is more than a single isolated incident. We have no reason to believe that this specific location will be targeted again. If tomorrow and the next day we see more attacks, it may be time to reconsider. But for now? If people were will I g to stay there knowing that during NYE a few years ago there were bombs across the street at Central World and people killed at the Temple down the road during the red shirt crackdown, you should be fine to stay at the GH Erawam now. It isn't clear that the area is any less safe than it was 2 days ago.
^

Originally Posted by gemini573
I agree with you about the staff. It's what makes this hotel one of my favorite properties.
^^
Absolutely in agreement. Although recently a manager made his way through the lounge talking sporadically to guests and gave very incorrect local information to one family in particular.

Originally Posted by barnetda
As far as my family and I are concerned we will give it 24 hours to see how things develop.

I have tremendous sympathy with guests and staff at the GH . Its like a home from home from us but i cant put my family in a situation that we dont need to be in just to have a holiday in Bangkok .

The GH is a wonderful instituation though and hopefully we hear shortly from guests who are safe and currently at the GH.
Let me add another voice saying not to be concerned at this moment. Should another incident occur then the situation would be markedly different.

AT the moment we have no intention of amending our upcoming stays.
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Old Aug 17, 2015, 8:51 pm
  #1083  
 
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Pretty sure we will be cancelling our vacation stay at GH Erawan. Plane changes are going to involved penalties, but I think we'd prefer to err on the side of caution. No doubt it is statistically safe, but knowing that is not giving us a lot of peace of mind.
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Old Aug 17, 2015, 8:55 pm
  #1084  
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Originally Posted by barnetda
As far as my family and I are concerned we will give it 24 hours to see how things develop.

I have tremendous sympathy with guests and staff at the GH . Its like a home from home from us but i cant put my family in a situation that we dont need to be in just to have a holiday in Bangkok .

The GH is a wonderful institution though and hopefully we hear shortly from guests who are safe and currently at the GH.
I just got back from there and to be honest, would not be going to Erawan, if this had happened BEFORE our weekend stay. Not that there's anything wrong with GH or that Bangkok is a warzone but just for peace of mind. My partner was a bit shaken because we had walked through and been at the Erawan shrine on Sunday afternoon.

On another note: spa cottage stay notes

The spa cottage isn't cheap but it's one of the most written about luxury accommodations in Asia. We just wanted to check it out for the weekend and did.

- Nice to have the pool right at your front door but the noise doesn't carry back to the cottage. Tucked in away nearer to the jacuzzi.
- spacious 100 sqm with a huge bathroom/spa room with standalone bathtub. A comfortable sized bedroom and a patio area (not so suitable for tanning or sunbathing).
- not so business friendly and hard to find plugs. Maybe I would ask for an extension cord next time.
- TOTO washlet was a nice feature (somewhat rare outside of Korea and Japan).
- you can choose to have breakfast in GC, room service or their restaurants. We did poolside with their set menus (included in the room price).
-minibar was a full sized fridge stocked with yogurt, milk and freshly made juices and water. It says complimentary minibar on the cottage description but didn't find any alcohol in the room and didn't bother asking either.
- Very busy as I'm guessing the hotel sold group packages to HK and Mainland tourists. The pool was a babysitting pit for their children and noisy. The hotel should have a lifeguard to prevent children from jumping in. They're not listening to Aussie and European tourists who shake their heads or give a finger wag.
- Airport roundtrip car service was done in a modern, nice S500 and the AOC agent was waiting to guide us to the car even though we were delayed 2 hours from Shanghai. The only foible was the driver didn't know what gate we were to be at on the way back. Had to creep slowly til we found the EK Gate 9 sign. Poor communication between guest relations and the driver I guess?
- special commendation to our Spa cottage Host Monthira Kledchean who also waited for us to arrive on Friday night. A very sweet and capable Host who was always willing to help and made our weekend trip a pleasure.

Last edited by Aventine; Aug 17, 2015 at 9:26 pm Reason: Added more
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Old Aug 18, 2015, 4:10 am
  #1085  
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Originally Posted by dsquared37
Let me add another voice saying not to be concerned at this moment. Should another incident occur then the situation would be markedly different.

AT the moment we have no intention of amending our upcoming stays.
There was another explosion today...
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Old Aug 18, 2015, 4:27 am
  #1086  
 
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Originally Posted by Gold Passport Concierge
For guests who have travel concerns, please contact us. We will assist guests who wish to cancel upcoming travel to Grand Hyatt Erawan Bangkok without penalty.
Kudos to Hyatt once again.

We're on a fully cancellable rate, but it is nice to know that Hyatt is this considerate; not sure how many other hotel chains would be. I wish the airlines were like this...
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Old Aug 18, 2015, 6:31 am
  #1087  
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Originally Posted by hailstorm
There was another explosion today...
Yes there was but no one injured and clearly not planned like yesterday's bomb. There are past examples of opportunistic trouble makers and this, at the moment, strikes me as that.
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Old Aug 18, 2015, 8:18 am
  #1088  
 
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Originally Posted by dsquared37
Yes there was but no one injured and clearly not planned like yesterday's bomb. There are past examples of opportunistic trouble makers and this, at the moment, strikes me as that.
I'm sure you're right. I'm going to give it a few days to decide.

We may end up just skipping Bangkok altogether and just head straight to Hua Hin from the airport. Plan was to have a night at the GH, four in Hua Hin then another night at the GH before continuing our trip. Perhaps for peace of mind (more my SO and her family) the simplest thing would be to book a shuttle straight from BKK to Hua Hin and back.
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Old Aug 18, 2015, 10:28 am
  #1089  
 
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Originally Posted by dsquared37
Yes there was but no one injured and clearly not planned like yesterday's bomb. There are past examples of opportunistic trouble makers and this, at the moment, strikes me as that.
Hopefully you mean "less well planned" rather than "not planned". It would not be comforting to think that various types simply travel about with a grenade-like bomb in their pocket that they drop at a whim.

In any case, I imagine that this "opportunistic" bomb was still intended to hurt people, maybe even maim and kill. It was lobed at one of the piers most frequently used by tourists.
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Old Aug 18, 2015, 2:33 pm
  #1090  
 
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I have just cancelled my week long trip next week. I just couldnt take the risk .

I thought about it long and hard but i didnt feel comfortable traveling to Bangkok at this time.

I feel terribly sad for the wonderful people at the GH
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Old Aug 18, 2015, 2:57 pm
  #1091  
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Another word of warning - discussions that tangentially touch on the GH is fine but general discussions of the situation should be in the Thailand forum thread.

Peteropny - co-mod - Hyatt
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Old Aug 18, 2015, 7:42 pm
  #1092  
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I think they should replace the fresh juices in the spa cottage with some of their healthier juices from the green menu. The carrot and orange juices are okay but they could definitely do better for spa cottage guests. Maybe even having the spa host ask the guests' preferences would be nice.
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Old Aug 18, 2015, 9:32 pm
  #1093  
 
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I do not mean to be a lightning rod of controversy, however the GH Erawan BKK has been very close to the epicenter of recent civil unrest and the latest bombing at the Erawan Shrine. Although the Grand Hyatt Erawan does everything in its power to take care of guests and offer the best possible experience, it cannot be denied that the location may expose guests on occasion to events that are beyond the hotel's control.
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Old Aug 19, 2015, 1:20 am
  #1094  
 
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Originally Posted by conde
I do not mean to be a lightning rod of controversy, however the GH Erawan BKK has been very close to the epicenter of recent civil unrest and the latest bombing at the Erawan Shrine. Although the Grand Hyatt Erawan does everything in its power to take care of guests and offer the best possible experience, it cannot be denied that the location may expose guests on occasion to events that are beyond the hotel's control.
I am highly confident that the hotel remains very safe.

It's location is one of it's strongest points, but as you point out it comes with a higher risk when things go wrong. I would choose a river side hotel at the moment, in light of Monday's attack. I say this mostly because I would not want to see the aftermath of the bombing right outside of my hotel - I do not believe that it is likely there will be another attack in the vicinity of the hotel.
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Old Aug 19, 2015, 12:32 pm
  #1095  
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Originally Posted by conde
I do not mean to be a lightning rod of controversy, however the GH Erawan BKK has been very close to the epicenter of recent civil unrest and the latest bombing at the Erawan Shrine. Although the Grand Hyatt Erawan does everything in its power to take care of guests and offer the best possible experience, it cannot be denied that the location may expose guests on occasion to events that are beyond the hotel's control.
I dont see how it does - hotel was not targeted and hotel guests are not any more likely to be in the busy areas around than myriads of other tourists.

This may be emotionally unsettling but so was being in boston during post marathon manhunt or up in the air post 9/11 or driving at the intersection next to my house after witnessing a fatal car accident there a week ago...
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