Grand Hyatt Singapore REVIEW - MASTER THREAD (closed Sept 22) - reopens 2024?
Dec 4, 2015, 5:33 am
#811
Join Date: Jun 2015
Location: Argentina
Programs: Hyatt Globalist, IHG Diamond, Accor Plus Silver
Posts: 182
great review! thanks for the photos "m0hamed"! I was hopping to see some of the renovations before checking in next January. I wrote GH SG and requested the renovated suite some time ago, they said they'll do their best.
I was under the impression from other posts on this thread that when staying in a Suite you could have breakfast at the restaurant or club lounge. Is this not the case anymore?
I was under the impression from other posts on this thread that when staying in a Suite you could have breakfast at the restaurant or club lounge. Is this not the case anymore?
Dec 4, 2015, 5:41 am
#812
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Front desk agent made it very clear only in the club. I asked if there was a reduced upcharge and the answer was no, SGD $35 pp.
I asked at Straits Kitchen, too.
I asked at Straits Kitchen, too.
Dec 4, 2015, 7:09 am
#813
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
I've read through much of the thread and it seems that the policy of restaurant breakfast for Diamonds/Suites changes back and forth. Maybe during certain times of the year, or maybe according to occupancy for either the entire hotel or lounge-access rooms, or maybe without rhyme or reason.
Dec 4, 2015, 10:56 am
#814
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
I've read through much of the thread and it seems that the policy of restaurant breakfast for Diamonds/Suites changes back and forth. Maybe during certain times of the year, or maybe according to occupancy for either the entire hotel or lounge-access rooms, or maybe without rhyme or reason.
When I stayed in September, they initially told me "no" at check-in then granted me a one-time exception as a courtesy.
Dec 25, 2015, 4:18 am
#816
Join Date: Apr 2006
Programs: Hyatt Globalist, Lifetime Bonvoy Platinum, HHonors Gold , TK Gold, MH Plat, QR Plat
Posts: 100
As a diamond staying here right now, I can confirm that breakfast at straits is no longer offered to diamonds nor club floor guests. I am staying with a DSU in a nicely renovated Grand suite at the terrace wing.
Dec 25, 2015, 4:30 am
#817
Join Date: Aug 2005
Posts: 248
Hey I'm here too! The club is an absolute zoo during happy hour and breakfast, and they're clearly overwhelmed by the number of guests. Quite a departure from the civility this place usually is.
Isaac, the club manager, is away today too, which hasn't helped matters as he usually runs a very tight ship.
Isaac, the club manager, is away today too, which hasn't helped matters as he usually runs a very tight ship.
Dec 26, 2015, 7:59 pm
#819
Join Date: Apr 2006
Programs: Hyatt Globalist, Lifetime Bonvoy Platinum, HHonors Gold , TK Gold, MH Plat, QR Plat
Posts: 100
My experience was very much different at the Terrace wing grand club. Identical food and drinks, but much quieter. I know some folks prefer the decor of the club at the Grand wing, but I found the Terrace wing one cozier.
Dec 26, 2015, 9:33 pm
#820
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,426
There are two Clubs at this hotel? We visited one and it was wonderful - more towards the front of the hotel. Which one was it? We sure had truly outstanding, friendly, and personal service there.
Dec 27, 2015, 3:37 am
#822
Join Date: Aug 2005
Posts: 248
Is the club at the Terrace Wing still open? It was closed during my last stay in September. Didn't dawn upon me to ask about it.
I checked out yesterday and would have happily used the lounge at the Terrace Wing, but I've instead been trekking all the way to the front tower.
I checked out yesterday and would have happily used the lounge at the Terrace Wing, but I've instead been trekking all the way to the front tower.
Jan 12, 2016, 4:15 am
#824
Join Date: Apr 2015
Posts: 30
Not that I recall, unless upgraded. In my experience, upgrades are generous at this hotel. If just for the food, you're not missing much. The buildings adjacent have plenty of options.
Is the Guest of Honor program renewed as a 2016 Diamond benefit? I don't see this on the Hyatt website. If redeeming an award, perhaps a Diamond member can help you out.
Is the Guest of Honor program renewed as a 2016 Diamond benefit? I don't see this on the Hyatt website. If redeeming an award, perhaps a Diamond member can help you out.
Jan 25, 2016, 2:53 pm
#825
Join Date: Jul 2015
Location: Nor Cal
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold.
Posts: 180
Have a stay booked in early September, currently a C+P award. Was thinking about using a DSU but does anyone know if any suites have two twin beds or two sleeping areas. I am traveling with my brother and we are currently booked into a twin room and would like separate beds.