Grand Hyatt Melbourne REVIEW - MASTER THREAD
Jan 17, 2021, 3:11 am
#257
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Yes. Some are in hard quarantine in the hotel after confirmed Covid pax on two charter flights. Confirmed contacts are now facing 14 days stuck in their rooms.
Jan 17, 2021, 6:37 pm
#258
Join Date: Feb 2003
Location: MEL
Programs: Bonvoy LT Plat. WOH Glob. SQ Gold
Posts: 1,637
I had a really poor stay here over New Year's Eve. My tip would be place a sizeable bet on a player assigned to a different hotel to beat any player staying at the GH. Those quarantined at the GH certainly won't be getting much sleep!
As a side note when the deal with the Westin fell through and the GH was added, all exisiting bookings at the GH were shifted to the PH.
As a side note when the deal with the Westin fell through and the GH was added, all exisiting bookings at the GH were shifted to the PH.
Feb 3, 2021, 3:37 pm
#259
Join Date: Dec 2016
Location: Long Island, NY
Programs: AA EXP, Hyatt Explorist, Marriott Gold
Posts: 732
One worker at GH Melbourne tested positive.
many tennis players are staying there.
might put the Australian Open (tennis) at risk.
https://www.theguardian.com/australi...ming-the-worst
many tennis players are staying there.
might put the Australian Open (tennis) at risk.
https://www.theguardian.com/australi...ming-the-worst
Mar 25, 2021, 1:55 am
#260
Join Date: Feb 2003
Location: MEL
Programs: Bonvoy LT Plat. WOH Glob. SQ Gold
Posts: 1,637
Currently using a free night certificate here and the lounge is again semi-closed: open but unmanned with self serve coffee, tea, soft drinks etc.
Breakfast is offered downstairs and in addition a daily credit per room of A$35 for Collin's Kitchen/Room service is given.
Letter says due to Government restrictions, which is untrue but more palatable than the honest answer: "We are haemorrhaging money and have given up trying to staff the hotel in any meaningful way."
Breakfast is offered downstairs and in addition a daily credit per room of A$35 for Collin's Kitchen/Room service is given.
Letter says due to Government restrictions, which is untrue but more palatable than the honest answer: "We are haemorrhaging money and have given up trying to staff the hotel in any meaningful way."
Jul 7, 2021, 4:10 am
#261
Join Date: Nov 2009
Programs: QF WP, WoH Glob, Accor Plat, Hilton Gold, Marriott Gold
Posts: 291
Received a mail advising of further changes to the lounge offering at this property. Sounds a lot like they are closing the lounge for the foreseeable future, and significantly scaling back the alternatives that were in place. I'm not really sure what they mean by "recent events" though. There have been a few COVID waves affecting Melbourne, but these have been ongoing since the start of the pandemic.
In light of the recent events some significant changes have occurred around the Hotel and we have had to temporarily suspend the Club Room Floors and offerings until further notice. With this decision I am reaching out to advise of further changes to your Globalist offering.
Below are the new inclusions you will be extended as a valuable Globalist member:
Arrival Amenity:
A bottle of Australian wine upon your arrival day.
Breakfast Service
Full buffet breakfast will be served daily in Collins Kitchen from 6:30am to 10:30am weekdays and 7:00am to 11:00am on weekends and public holidays.
Reception and Concierge Services
All Grand Club Lounge services, including Reception and Concierge assistance will be available via the main hotel reception located on Level 2.
This current situation is new to all of us and I apologise for any inconvenience you may experience.
Below are the new inclusions you will be extended as a valuable Globalist member:
Arrival Amenity:
A bottle of Australian wine upon your arrival day.
Breakfast Service
Full buffet breakfast will be served daily in Collins Kitchen from 6:30am to 10:30am weekdays and 7:00am to 11:00am on weekends and public holidays.
Reception and Concierge Services
All Grand Club Lounge services, including Reception and Concierge assistance will be available via the main hotel reception located on Level 2.
This current situation is new to all of us and I apologise for any inconvenience you may experience.
Jul 7, 2021, 7:27 am
#263
Join Date: Dec 2001
Location: Omnipresent
Programs: SQ, QF, AA, Marriott, Hyatt, Accor
Posts: 220
Not sure what's going on here. I was reliably informed a couple of months ago that the Grand Lounge will be reopening on 1 August once they've hired a new complement of staff. Is your stay before or after this date?
Jul 7, 2021, 10:21 pm
#264
Join Date: Nov 2009
Programs: QF WP, WoH Glob, Accor Plat, Hilton Gold, Marriott Gold
Posts: 291
I don't have a current booking. I assume I was sent the mail as a frequent guest at the hotel.
I've since asked for clarification and was advised the lounge closure was a result of impacts due to the current pandemic, and Federal Government legislation impacting the community, industry and hotel. However, their offering is what they feel is the best alternative.
I've since asked for clarification and was advised the lounge closure was a result of impacts due to the current pandemic, and Federal Government legislation impacting the community, industry and hotel. However, their offering is what they feel is the best alternative.
Jul 7, 2021, 11:26 pm
#265
Join Date: Dec 2001
Location: Omnipresent
Programs: SQ, QF, AA, Marriott, Hyatt, Accor
Posts: 220
That's interesting as I was under the impression rules in Victoria are easing further this evening. On a side note, I notice the Qantas F Lounge has reopened in Melbourne this week, so I do find the disparity in the same city for a similar service offering perplexing.
Jul 8, 2021, 3:28 am
#266
Join Date: Feb 2003
Location: MEL
Programs: Bonvoy LT Plat. WOH Glob. SQ Gold
Posts: 1,637
With all the extra, once deperately needed, increase in supply slowly coming on board pretty grim time to be in the Victorian Hotel Industry!
Mar 1, 2022, 11:07 pm
#268
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
FYI the Park Lounge in MEL and Ambassador Lounge in CBR permanently closed to 'be in line with brand standards.'
Mar 2, 2022, 2:33 am
#269
Join Date: Feb 2003
Location: MEL
Programs: Bonvoy LT Plat. WOH Glob. SQ Gold
Posts: 1,637
Stayed 13th - 21st Feb and club lounge was still closed. Staff were looking forward to it re-opening the following week.